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customer dispute- please advise!!

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emmaa_uk
Posts: 48
Joined: 24 May 2009, 13:38
Gender: Female

customer dispute- please advise!!

Post by emmaa_uk »

Just a bit worried because I had a run in with one of my customers who I bearly see but he was blatently shouting and hurling abuse at me because I was about to jump over his garden and also because I lean my bike up against his post! Petty things I know, also accused me of mis-deliveries, I told him I wouldnt be spoken to that way and told him he could pick his mail up from office- he went on and on being rude and nasty so I told him to f off lol silly I know but there were no witnesses around and now he has been to my office and complained in person so just wondering what the worse can happen is??? I am young woman who seems always face prejuduce against men!
Please advise

(never come up against so many disputes in all my working life as being at royal mail due to working in admin where ppl tend to resepct each other more)
I really hate this job now, the way customers look down their nose at you with utter contempt for no reason at all- old buggers mostly ot will ignore you completely!!
arnold cheshire
Posts: 5309
Joined: 14 Oct 2010, 21:28
Gender: Male
Location: england

Re: customer dispute- please advise!!

Post by arnold cheshire »

i hope your not getting stressed with two topics on the go at the same time take care
graffi
MAIL CENTRES/PROCESSING
Posts: 186
Joined: 30 Mar 2009, 11:34
Gender: Male

Re: customer dispute- please advise!!

Post by graffi »

Firstly delete this post...anyone can access this and use as evidence, deny everything !
woofwoof
Posts: 1516
Joined: 13 Apr 2007, 16:23
Gender: Male
Location: stinky land

Re: customer dispute- please advise!!

Post by woofwoof »

graffi wrote:Firstly delete this post...anyone can access this and use as evidence, deny everything !
ffs how many deliveries have you done delete this post hahhhaahahhahahha :Very Happy this is a daily thing on most routes
User avatar
POSTMAN
SITE ADMINISTRATOR
Posts: 32779
Joined: 07 Aug 2006, 03:19
Gender: Male

Re: customer dispute- please advise!!

Post by POSTMAN »

Be careful,be very careful,it aint worth it,just turn the other cheek...
http://www.royalmailchat.co.uk/communit ... 15&t=38908" onclick="window.open(this.href);return false;
And the outcome as you've sadly forecast was the sack.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
post_bitch
Posts: 913
Joined: 25 Jun 2010, 14:52
Gender: Female

Re: customer dispute- please advise!!

Post by post_bitch »

SO U TRAMPPLED HIS FLOWERS MARKED HIS POST WITH UR BIKE AND TOLD HIM TO f**k OFF AFTE RU STUFFED HIS GIROTHRU SUMONE ELSES DOOR

NAUGHTY GIRL :no no

10 WIPS OF THE LAPSING CANE FOR YOU
clean and original ;) http://www.youtube.com/watch?v=WkkC9cK8Hz0" onclick="window.open(this.href);return false;
post_bitch
Posts: 913
Joined: 25 Jun 2010, 14:52
Gender: Female

Re: customer dispute- please advise!!

Post by post_bitch »

Image
clean and original ;) http://www.youtube.com/watch?v=WkkC9cK8Hz0" onclick="window.open(this.href);return false;