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tracked items..

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realmichael
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Joined: 21 Feb 2010, 13:11
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tracked items..

Post by realmichael »

can someone please give me a link to the correct method for dealing with tracked items.

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POSTMAN
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Re: tracked items..

Post by POSTMAN »

Is there such a thing? It seems to differ from office to office,what problems are you having?
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mazza111
EX ROYAL MAIL
Posts: 877
Joined: 09 Mar 2010, 16:30
Gender: Female

Re: tracked items..

Post by mazza111 »

From a delivery office point of view:

Scanned upon entry as received mail
Scanned as out for delivery and sent to drivers
Driver then scans them as delivered/undelivered
Undelivered items brought back are scanned again as back in as undelivered and reason
Items collected are scanned as collected
Items returned are scanned as RTS and with reason


Well that's how it was done in our office.
darren d
Posts: 135
Joined: 25 Aug 2009, 16:08
Gender: Male

Re: tracked items..

Post by darren d »

Same in our DO to
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: tracked items..

Post by Lounge Lizard »

mazza111 wrote:From a delivery office point of view:

Scanned upon entry as received mail
Scanned as out for delivery and sent to drivers
Driver then scans them as delivered/undelivered
Undelivered items brought back are scanned again as back in as undelivered and reason
Items collected are scanned as collected
Items returned are scanned as RTS and with reason


Well that's how it was done in our office.
But nothing like that in little offices that don't have a scanner. :Very Happy
mazza111
EX ROYAL MAIL
Posts: 877
Joined: 09 Mar 2010, 16:30
Gender: Female

Re: tracked items..

Post by mazza111 »

The madness that is Royal Mail :crazy: