Atos Origin Advice Needed

[eef]

I had an AOD back in Dec '07. It has been proven the accident happened because of poor equipment. Since then I have suffered from the injury. Also, I have been under Atos Origin since the accident. I was referred to a local physio and received treatment to the point where I cannot be treated further until an MRA scan.

Early on Atos advisers said that in the absence of info, we recommend that he not lift more than 5kg's. I questioned how this was decided, but never got an answer. A short time later another referral and telephone interview, the adviser than states that 16kg's would be fine for me to lift. At no time have I been physically examined, only telephone interviews. All the time I have contested this advice.

My manager instructed me to do a pouching/driving duty. I again contested the advice and requested a face to face interview/examination. This never happened. I did the driving duty, and aggravated my injury. After a further 4 weeks sick leave I returned to work.

I have again been referred to the physio instead of a face to face, I asked the physio to determine what weight I could lift. The result was 2kg's! I am seeking advice on what I should do to complain. I believe the advice from Atos has further aggravated an injury caused due to an AOD that Royal Mail have accepted liability for. I feel the advice from Atos was not based on medical facts, but assumptions.

Thanks

[TrueBlueTerrier]

Go straight to the Union who will probably (although not definitely) get their solicitors in on it. Millar and Simpson have quiet a good reputation and you may even be able to get loss of earnings but the Union or solicitors will be able to advise.