Too right, remember that original idea of making the duties smaller so that it was possible to cope with multiple days worth of mail increasing the call rate to something like 85-90% iirc, sounded like a plan but alas didn't happen.Barnacle wrote: ↑08 Jun 2025, 12:30That has been my main argument against the pilots: that they are starting from a point of failure.redlen wrote: ↑08 Jun 2025, 12:24A perfect example being current workloads on delivery being too damned big.
You cannnot complete with daily contracted hours. That is why the average is two deliveries a week.
This one issue has been ongoing for years and one of the biggest cause of complaint that is constantly ignored by the CWU.
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Any Good News From a Pilot Office?
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ted_e_bear
- Posts: 3922
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Re: Any Good News From a Pilot Office?
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tramssirhc
- Posts: 1609
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Re: Any Good News From a Pilot Office?
what you describe is ODM. The threats from the CWU that the industry will scrap even more jobs if we don't tow it's line beggars belief. Them 7 billion letters aren't going to magically stop. Can you imagine trying to do it all in even less days?redlen wrote: ↑08 Jun 2025, 12:24A perfect example being current workloads on delivery being too damned big.
You cannnot complete with daily contracted hours. That is why the average is two deliveries a week.
This one issue has been ongoing for years and one of the biggest cause of complaint that is constantly ignored by the CWU.
"The leadership will sabotage the fight and only make the slightest move under fear of powerful working class action" - Des Warren
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Barnacle
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Re: Any Good News From a Pilot Office?
That idea died a death. So the local rep will have said we need several walk putting back in, middle managers will have reduced that number to near zero, pilot starts, is carnage.ted_e_bear wrote: ↑08 Jun 2025, 12:38Too right, remember that original idea of making the duties smaller so that it was possible to cope with multiple days worth of mail increasing the call rate to something like 85-90% iirc, sounded like a plan but alas didn't happen.Barnacle wrote: ↑08 Jun 2025, 12:30That has been my main argument against the pilots: that they are starting from a point of failure.redlen wrote: ↑08 Jun 2025, 12:24A perfect example being current workloads on delivery being too damned big.
You cannnot complete with daily contracted hours. That is why the average is two deliveries a week.
This one issue has been ongoing for years and one of the biggest cause of complaint that is constantly ignored by the CWU.
Perfect example is Newton Mearns. The first office to start the pilot. Singleton duties, only 12 walks. They have struggled from the off and have had to have walks added in and in the CWU Live on Thursday MW mentioned Newton Mearns and said another walk was going back in.
It is a TINY OFFICE. If it doesn’t work there what does that tell anyone with sense?
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
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tramssirhc
- Posts: 1609
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- Gender: Male
Re: Any Good News From a Pilot Office?
Martin Walsh said 'everything has to be right' before his experiment went live. That's his words, not mine. In what universe was the money going to be found to put everything right? The faults have been there for decades. How would any budget pay for it? So Martin lied. Everything wasn't right and he's on record last Thursday admitting the CWU didn't get everything right and still went ahead with the experiment.redlen wrote: ↑08 Jun 2025, 12:24A perfect example being current workloads on delivery being too damned big.
You cannnot complete with daily contracted hours. That is why the average is two deliveries a week.
This one issue has been ongoing for years and one of the biggest cause of complaint that is constantly ignored by the CWU.
The CWU admitted there were thousands of duties that simply didn't exist. Ward and Walsh are the first to plead poverty so why would they even claim everything had to be right knowing full well that was a cost to an industry they say is broke.
"The leadership will sabotage the fight and only make the slightest move under fear of powerful working class action" - Des Warren
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Barnacle
- Posts: 2772
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Re: Any Good News From a Pilot Office?
What do you mean by ‘thousands of duties that simply don’t exist’?tramssirhc wrote: ↑08 Jun 2025, 15:16Martin Walsh said 'everything has to be right' before his experiment went live. That's his words, not mine. In what universe was the money going to be found to put everything right? The faults have been there for decades. How would any budget pay for it? So Martin lied. Everything wasn't right and he's on record last Thursday admitting the CWU didn't get everything right and still went ahead with the experiment.redlen wrote: ↑08 Jun 2025, 12:24A perfect example being current workloads on delivery being too damned big.
You cannnot complete with daily contracted hours. That is why the average is two deliveries a week.
This one issue has been ongoing for years and one of the biggest cause of complaint that is constantly ignored by the CWU.
The CWU admitted there were thousands of duties that simply didn't exist. Ward and Walsh are the first to plead poverty so why would they even claim everything had to be right knowing full well that was a cost to an industry they say is broke.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
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tramssirhc
- Posts: 1609
- Joined: 04 Sep 2012, 20:19
- Gender: Male
Re: Any Good News From a Pilot Office?
They are duties that aren't accounted for. 1000 new homes don't get delivered by magic. If the process isn't followed then those 1000 new doors will be there but not in the system. The CWU calls them route now. Its duties, walks and duty holders. I've yet to read a 'route' log.Barnacle wrote: ↑08 Jun 2025, 15:18What do you mean by ‘thousands of duties that simply don’t exist’?tramssirhc wrote: ↑08 Jun 2025, 15:16Martin Walsh said 'everything has to be right' before his experiment went live. That's his words, not mine. In what universe was the money going to be found to put everything right? The faults have been there for decades. How would any budget pay for it? So Martin lied. Everything wasn't right and he's on record last Thursday admitting the CWU didn't get everything right and still went ahead with the experiment.redlen wrote: ↑08 Jun 2025, 12:24A perfect example being current workloads on delivery being too damned big.
You cannnot complete with daily contracted hours. That is why the average is two deliveries a week.
This one issue has been ongoing for years and one of the biggest cause of complaint that is constantly ignored by the CWU.
The CWU admitted there were thousands of duties that simply didn't exist. Ward and Walsh are the first to plead poverty so why would they even claim everything had to be right knowing full well that was a cost to an industry they say is broke.
"The leadership will sabotage the fight and only make the slightest move under fear of powerful working class action" - Des Warren
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Barnacle
- Posts: 2772
- Joined: 13 Dec 2022, 16:58
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- Location: Earth
Re: Any Good News From a Pilot Office?
Oh got you. Yes we have those ghost duties. It is these ghost duties amongst everything else, that are making all their calculations wrong.tramssirhc wrote: ↑08 Jun 2025, 15:29They are duties that aren't accounted for. 1000 new homes don't get delivered by magic. If the process isn't followed then those 1000 new doors will be there but not in the system. The CWU calls them route now. Its duties, walks and duty holders. I've yet to read a 'route' log.Barnacle wrote: ↑08 Jun 2025, 15:18What do you mean by ‘thousands of duties that simply don’t exist’?tramssirhc wrote: ↑08 Jun 2025, 15:16Martin Walsh said 'everything has to be right' before his experiment went live. That's his words, not mine. In what universe was the money going to be found to put everything right? The faults have been there for decades. How would any budget pay for it? So Martin lied. Everything wasn't right and he's on record last Thursday admitting the CWU didn't get everything right and still went ahead with the experiment.redlen wrote: ↑08 Jun 2025, 12:24A perfect example being current workloads on delivery being too damned big.
You cannnot complete with daily contracted hours. That is why the average is two deliveries a week.
This one issue has been ongoing for years and one of the biggest cause of complaint that is constantly ignored by the CWU.
The CWU admitted there were thousands of duties that simply didn't exist. Ward and Walsh are the first to plead poverty so why would they even claim everything had to be right knowing full well that was a cost to an industry they say is broke.
The DDS system (if that is the correct acronym), is guarded as if it is the last unicorn.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
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tramssirhc
- Posts: 1609
- Joined: 04 Sep 2012, 20:19
- Gender: Male
Re: Any Good News From a Pilot Office?
In fairness the problems are decades old. The CWU had ample opportunity to put things right during that time. However a system is only as good as the information put into it. ODM is the future. Just like all the other major changes it won't remedy the problems. The CWU will fade into the background, the rep will ignore the complaints and we will just carry on like we have for at least the last 30 years. We can't even hope we get a half decent duty because it's 3 of us doing 4 duties.Barnacle wrote: ↑08 Jun 2025, 15:35Oh got you. Yes we have those ghost duties. It is these ghost duties amongst everything else, that are making all their calculations wrong.tramssirhc wrote: ↑08 Jun 2025, 15:29They are duties that aren't accounted for. 1000 new homes don't get delivered by magic. If the process isn't followed then those 1000 new doors will be there but not in the system. The CWU calls them route now. Its duties, walks and duty holders. I've yet to read a 'route' log.Barnacle wrote: ↑08 Jun 2025, 15:18What do you mean by ‘thousands of duties that simply don’t exist’?tramssirhc wrote: ↑08 Jun 2025, 15:16Martin Walsh said 'everything has to be right' before his experiment went live. That's his words, not mine. In what universe was the money going to be found to put everything right? The faults have been there for decades. How would any budget pay for it? So Martin lied. Everything wasn't right and he's on record last Thursday admitting the CWU didn't get everything right and still went ahead with the experiment.redlen wrote: ↑08 Jun 2025, 12:24A perfect example being current workloads on delivery being too damned big.
You cannnot complete with daily contracted hours. That is why the average is two deliveries a week.
This one issue has been ongoing for years and one of the biggest cause of complaint that is constantly ignored by the CWU.
The CWU admitted there were thousands of duties that simply didn't exist. Ward and Walsh are the first to plead poverty so why would they even claim everything had to be right knowing full well that was a cost to an industry they say is broke.
The DDS system (if that is the correct acronym), is guarded as if it is the last unicorn.
"The leadership will sabotage the fight and only make the slightest move under fear of powerful working class action" - Des Warren
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Patmanposts
- Posts: 77
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Re: Any Good News From a Pilot Office?
I urge every single postie to hold Royal mail and the CWU to account in their joint statement agreement, ESPECIALLY point 2. which is as follows….
Royal mail and the CWU agreed four overarching principles on which we will review whether the USO pilots are a success.
1. That it achieves a 90% quality of service target for first class letters, any commercial targets and Ofcom’s targets.
2. That workload is fair, manageable and achievable and there are opportunities to reduce fatigue.
3. That there are opportunities to improve attendance patters with more Saturdays off.
4. It must improve morale and confidence in the work place.
I will not stop banging the drums on point 2 until action is taken.
Royal mail and the CWU agreed four overarching principles on which we will review whether the USO pilots are a success.
1. That it achieves a 90% quality of service target for first class letters, any commercial targets and Ofcom’s targets.
2. That workload is fair, manageable and achievable and there are opportunities to reduce fatigue.
3. That there are opportunities to improve attendance patters with more Saturdays off.
4. It must improve morale and confidence in the work place.
I will not stop banging the drums on point 2 until action is taken.
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Barnacle
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Re: Any Good News From a Pilot Office?
Absolutely.Patmanposts wrote: ↑08 Jun 2025, 18:05I urge every single postie to hold Royal mail and the CWU to account in their joint statement agreement, ESPECIALLY point 2. which is as follows….
Royal mail and the CWU agreed four overarching principles on which we will review whether the USO pilots are a success.
1. That it achieves a 90% quality of service target for first class letters, any commercial targets and Ofcom’s targets.
2. That workload is fair, manageable and achievable and there are opportunities to reduce fatigue.
3. That there are opportunities to improve attendance patters with more Saturdays off.
4. It must improve morale and confidence in the work place.
I will not stop banging the drums on point 2 until action is taken.
Also MW said that they hadn’t agreed to the job losses. The whole thing is about job losses. That’s how they plan to save money.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
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Hyrrokkin
- Posts: 847
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Re: Any Good News From a Pilot Office?
From where - all Mail Centres ?
How many in total ?
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Sean06
- Posts: 2311
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- Gender: Male
Re: Any Good News From a Pilot Office?
Have never said about anyone losing their job.last agreement not to be voted in was way forward in 2000 only to be voted in in 2nd ballot.HarrySutton111 wrote: ↑08 Jun 2025, 11:04Because CWU chucked at folk £1000 last time, plus folk like you hammering folk on every post saying folk would be out of a job if it doesnt come in,Sean06 wrote: ↑08 Jun 2025, 10:42Why then do members vote yes for every agreement that is done.honestly do not know many bitter members bar a few on here (an even most of them are not members).redlen wrote: ↑08 Jun 2025, 07:00All the infrastruture changes that the CWU has negotiated over the previous 10 years have been an abysmal failure.
In my own opinion the CWU name is mud on the shop floor after that last sell out agreement as the members received no benefits with the walk out losing out not only financially, but also previous terms and conditions.
New starters on these two tier inferior contracts only last a few days for doing exactly the same work as legacy staff suffering a substantial financial detriment.
Not to mention the walks are unworkable being too big to complete in daily contracted hours. One of the reasons being late getting out due to the lack of staff on the IPS. This is an issue the CWU ignores with just lip service.
It was the CWU that gave Royal Mail the legal means to this executive action by breaching the legal undertakings in the Agenda For Growth Agreement.
Royal Mail employees, including management staff have every right to be bitter.
The CWU needs to start being honest with the staff if it hopes to recruit new members and regain a positive reputation instead of this constant spin and deceit.
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Sean06
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Re: Any Good News From a Pilot Office?
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HarrySutton111
- Posts: 51
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Re: Any Good News From a Pilot Office?
When I said folk like you, I meant folk who think the cwu do no wrongSean06 wrote: ↑08 Jun 2025, 19:10Have never said about anyone losing their job.last agreement not to be voted in was way forward in 2000 only to be voted in in 2nd ballot.HarrySutton111 wrote: ↑08 Jun 2025, 11:04Because CWU chucked at folk £1000 last time, plus folk like you hammering folk on every post saying folk would be out of a job if it doesnt come in,Sean06 wrote: ↑08 Jun 2025, 10:42Why then do members vote yes for every agreement that is done.honestly do not know many bitter members bar a few on here (an even most of them are not members).redlen wrote: ↑08 Jun 2025, 07:00All the infrastruture changes that the CWU has negotiated over the previous 10 years have been an abysmal failure.
In my own opinion the CWU name is mud on the shop floor after that last sell out agreement as the members received no benefits with the walk out losing out not only financially, but also previous terms and conditions.
New starters on these two tier inferior contracts only last a few days for doing exactly the same work as legacy staff suffering a substantial financial detriment.
Not to mention the walks are unworkable being too big to complete in daily contracted hours. One of the reasons being late getting out due to the lack of staff on the IPS. This is an issue the CWU ignores with just lip service.
It was the CWU that gave Royal Mail the legal means to this executive action by breaching the legal undertakings in the Agenda For Growth Agreement.
Royal Mail employees, including management staff have every right to be bitter.
The CWU needs to start being honest with the staff if it hopes to recruit new members and regain a positive reputation instead of this constant spin and deceit.
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Sean06
- Posts: 2311
- Joined: 20 Nov 2023, 16:50
- Gender: Male
Re: Any Good News From a Pilot Office?
They do plenty wrong but rather have them on my side than pwrfc.HarrySutton111 wrote: ↑08 Jun 2025, 19:16When I said folk like you, I meant folk who think the cwu do no wrongSean06 wrote: ↑08 Jun 2025, 19:10Have never said about anyone losing their job.last agreement not to be voted in was way forward in 2000 only to be voted in in 2nd ballot.HarrySutton111 wrote: ↑08 Jun 2025, 11:04Because CWU chucked at folk £1000 last time, plus folk like you hammering folk on every post saying folk would be out of a job if it doesnt come in,Sean06 wrote: ↑08 Jun 2025, 10:42Why then do members vote yes for every agreement that is done.honestly do not know many bitter members bar a few on here (an even most of them are not members).redlen wrote: ↑08 Jun 2025, 07:00All the infrastruture changes that the CWU has negotiated over the previous 10 years have been an abysmal failure.
In my own opinion the CWU name is mud on the shop floor after that last sell out agreement as the members received no benefits with the walk out losing out not only financially, but also previous terms and conditions.
New starters on these two tier inferior contracts only last a few days for doing exactly the same work as legacy staff suffering a substantial financial detriment.
Not to mention the walks are unworkable being too big to complete in daily contracted hours. One of the reasons being late getting out due to the lack of staff on the IPS. This is an issue the CWU ignores with just lip service.
It was the CWU that gave Royal Mail the legal means to this executive action by breaching the legal undertakings in the Agenda For Growth Agreement.
Royal Mail employees, including management staff have every right to be bitter.
The CWU needs to start being honest with the staff if it hopes to recruit new members and regain a positive reputation instead of this constant spin and deceit.