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Customs charge can any one help?

A forum for our Parcelforce colleagues.
postieblueshirt
Posts: 1241
Joined: 01 Oct 2019, 22:05
Gender: Male

Customs charge can any one help?

Post by postieblueshirt »

Hi I received a parcel from Germany value of contents £126.so I got a customs charge and handling fee of £41.58.Emailed the company told them and they said they would refund me the charge,so my question is I have payed and had it delivered do I get any further letters or anything from parcel force after it's been delivered to show I payed the charge?
77SAMPOST77
PARCELFORCE
Posts: 362
Joined: 20 Sep 2022, 15:49
Gender: Male

Re: Customs charge can any one help?

Post by 77SAMPOST77 »

postieblueshirt wrote:
18 Aug 2023, 05:44
Hi I received a parcel from Germany value of contents £126.so I got a customs charge and handling fee of £41.58.Emailed the company told them and they said they would refund me the charge,so my question is I have payed and had it delivered do I get any further letters or anything from parcel force after it's been delivered to show I payed the charge?
I very much doubt they will send a receipt unless you asked for one when paying ,

You can contact them on 03448 004466 and try to get one sent now .

This is a warning to people buying stuff from abroad , make sure you are aware of any customs charges that apply before ordering .
postieblueshirt
Posts: 1241
Joined: 01 Oct 2019, 22:05
Gender: Male

Re: Customs charge can any one help?

Post by postieblueshirt »

Thankyou for the reply much appreciated.