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SuccessFactors how to login?

17 Sep 2020, 21:44

I've followed all the instructions, e.g. first time user enter your paynumber as login ID and national insurance number as password. But it just says invalid username and password...... But Ive followed exactly what the website tells me to do. Wtf????

SuccessFactors how to login?

17 Sep 2020, 22:55

When inputing your password as your national insurance number the end letter must be small...

Eg JL678821n

SuccessFactors how to login?

18 Sep 2020, 10:17

hawkeye622 wrote:When inputing your password as your national insurance number the end letter must be small...

Eg JL678821n


Did that mate. Will ask other people at work today if they had same problems as me and my manager too and maybe phone HR if no luck. Thanks though

I basically followed these instructions

https://myfuture.myroyalmail.com/my-rol ... nternally/

SuccessFactors how to login?

18 Sep 2020, 11:16

Try this link
https://performancemanager.successfacto ... rt/#/login

SuccessFactors how to login?

18 Sep 2020, 11:27

Iknockedtwice wrote:Try this link
https://performancemanager.successfacto ... rt/#/login


That worked. Thank you very much! :-)

SuccessFactors how to login?

18 Sep 2020, 11:31

Glad it helped, I had the same problem.

SuccessFactors how to login?

20 Sep 2020, 15:57

What’s the Royal Mail id?

SuccessFactors how to login?

21 Sep 2020, 08:31

Your ID is your pay number, password is your NI number with the first two letters uppercase and the last letter lowercase.

SuccessFactors how to login?

21 Sep 2020, 20:43

Still no luck logging in, says invalid username or password even though I’ve entered my details correctly including upper case letters where required, grrr

SuccessFactors how to login?

21 Sep 2020, 20:47

bricam2096 wrote:Still no luck logging in, says invalid username or password even though I’ve entered my details correctly including upper case letters where required, grrr


I'm the same.

SuccessFactors how to login?

22 Sep 2020, 08:03

You’re probably using the wrong link then, use the one I posted a few days ago.
https://performancemanager.successfacto ... rt/#/login

SuccessFactors how to login?

22 Sep 2020, 09:58

Iknockedtwice wrote:You’re probably using the wrong link then, use the one I posted a few days ago.
https://performancemanager.successfacto ... rt/#/login


Thanks for that, but still the same outcome using that link and doing 'XX' and 'x' with the NI number.

SuccessFactors how to login?

22 Sep 2020, 19:45

CHUCKYPIG wrote:


That worked. Thank you very much! :-)


Weird that link no longer works. The URL jumps straight from login to company and can't get back to login page. Bloody Royal Mail s**t IT systems!

SuccessFactors how to login?

22 Sep 2020, 19:46

CHUCKYPIG wrote:
CHUCKYPIG wrote:


That worked. Thank you very much! :-)


Weird that link no longer works. The URL jumps straight from "login" at the end to "companyentry" at the end and can't get back to login page. Bloody Royal Mail s**t IT systems!

SuccessFactors how to login?

23 Sep 2020, 08:25

Not sure then, it works fine for me.
Maybe clear your browser cache and cookies and try again?

Edit: it works fine on my PC but not on my iPad, strange.

SuccessFactors how to login?

24 Sep 2020, 08:40

Tried my PC, hoping this would be the solution. Sadly for me it wasn’t the case.

My manager has now gone off sick, so he can’t even add me.

Is it only a manager that can add me to this flippin website or can line managers, relief managers add me? I don’t want everyone in my office (especially managers) knowing that I’m looking for a transfer.

SuccessFactors how to login?

26 Sep 2020, 18:42

You don't need manager approval, you should just be able to create a login using your pay and NI numbers.
I'm not sure why you can't, two of my workmates have just done that and applied for transfers.

SuccessFactors how to login?

26 Sep 2020, 18:44

Not sure if this link is any different but worth a try....
https://performancemanager.successfacto ... PWD#/login

SuccessFactors how to login?

26 Sep 2020, 21:22

i just get redirected to the page that asks you to enter your royal mail email address.

asked my lino and was told i shouldnt even have one?

since all managers seem to say something different i just left it.

You need your royal email address to log in. but you can't get hold of it because nobody wants to give it to you. so you ask tech support. but they can't do anything without it.

SuccessFactors how to login?

27 Sep 2020, 10:15

I don't have an RM email address, I've never had one. I just logged in using as I said, my pay number and NI number.
I don't know then, as said, two of my colleagues have just applied for transfers through success factors.

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