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Are PDA phonecalls automatically recorded?

17 May 2020, 10:13

and in case of a disciplinary are they stored?

Are PDA phonecalls automatically recorded?

17 May 2020, 14:46

Yes and can be used in Conduct Code

Are PDA phonecalls automatically recorded?

17 May 2020, 15:04

Big Brother is watching all the time

Are PDA phonecalls automatically recorded?

17 May 2020, 16:00

No, they're not. Only if the recipient is recording the call.

Are PDA phonecalls automatically recorded?

17 May 2020, 17:06

Whats the problem? I don't believe you can phone anyone that isn't on the Pre-Programmed list of Numbers ... Can You? If not then you're only worried about incoming calls, which the caller would be paying for if at all. Personally I can't see a problem. :cuppa

Are PDA phonecalls automatically recorded?

17 May 2020, 17:44

never took a call on my pda or phoned out on one why would you :shock:

Are PDA phonecalls automatically recorded?

17 May 2020, 19:09

mags999 wrote:never took a call on my pda or phoned out on one why would you :shock:


They're handy for calling the Office if you've got a problem. :cuppa

Are PDA phonecalls automatically recorded?

18 May 2020, 05:59

mags999 wrote:never took a call on my pda or phoned out on one why would you :shock:


Always use mine to call the office with a problem or query.

I have an old fashioned dumb phone with an old fashioned PAYG deal so I'm not using my own phone credit to call the office.

Are PDA phonecalls automatically recorded?

18 May 2020, 09:22

HA1 wrote:Yes and can be used in Conduct Code


Citation. I ask because your assertion goes against the advice given on an employers website: https://croner.co.uk/resources/employme ... s-at-work/

Is it legal to record conversations in the workplace in the UK?

As an employer, if you want to record conversations at work, you should seek to do so by acquiring the consent of the person you’re going to have a conversation with (for example, one or more of your staff).

And remember, with GDPR’s vigilant rules on data, you need to:

Inform anyone you record about the specific purpose of the recording.
Get their specific consent, such as through a fill-out form, which they must sign.

An employee must give their consent freely. And you should go through this consent process for each conversation you record—never presume that because someone consented to you recording conversation A, they’ll automatically consent to the recording of conversations B, C, and so on in the future.

Are PDA phonecalls automatically recorded?

18 May 2020, 12:30

HA1 wrote:Yes and can be used in Conduct Code


Troll

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