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Whistle blowing : Royal Mail speak up
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POSTMAN
- SITE ADMINISTRATOR
- Posts: 32587
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Whistle blowing : Royal Mail speak up
https://www.myroyalmail.com/news/2021/03/deliver-ethics
UPDATED : 31 Mar 2021
Deliver with ethics
Don’t be afraid to Speak Up by using our updated helpline
We want to encourage an environment where colleagues feel safe to call out behaviour that goes against our values.
That’s why we’ve switched to a new independent supplier for our confidential Speak Up helpline, from today, so cases can be managed more effectively and efficiently.
The helpline encourages our people to challenge the status quo and report any concerns they have.
Speak Up is available 24 hours a day, seven days a week, 365 days a year. You can remain anonymous, too, if you wish.
From today, to use Speak Up, you can:
Phone the new helpline number on 0800 090 3154 to speak to an operator
Use Google Chrome only to access this online service, as it doesn’t work in Internet Explorer: https://royalmail.gan-compliance.com/p/speakup
Dr Shaun Davis, group compliance and sustainability director, encourages everyone to save the new number to their phone, for when it may be needed.
‘You are all the eyes and ears of the business – not to mention its conscience,’ he said. ‘Simply following the rules is not enough to protect the business from reputational and financial harm.
‘That’s where having a culture of compliance and ethics comes in. This means deciding what we need to do to be successful and then running that decision through an ethical filter. For example, does it comply with our policies and our Business Standards? Is it in line with our culture and values? Would it reflect badly on Royal Mail?
‘By delivering profits with ethics, we retain the trust of our customers, our colleagues, our unions and our regulators and enhance our already strong reputation.’
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UPDATED : 31 Mar 2021
Deliver with ethics
Don’t be afraid to Speak Up by using our updated helpline
We want to encourage an environment where colleagues feel safe to call out behaviour that goes against our values.
That’s why we’ve switched to a new independent supplier for our confidential Speak Up helpline, from today, so cases can be managed more effectively and efficiently.
The helpline encourages our people to challenge the status quo and report any concerns they have.
Speak Up is available 24 hours a day, seven days a week, 365 days a year. You can remain anonymous, too, if you wish.
From today, to use Speak Up, you can:
Phone the new helpline number on 0800 090 3154 to speak to an operator
Use Google Chrome only to access this online service, as it doesn’t work in Internet Explorer: https://royalmail.gan-compliance.com/p/speakup
Dr Shaun Davis, group compliance and sustainability director, encourages everyone to save the new number to their phone, for when it may be needed.
‘You are all the eyes and ears of the business – not to mention its conscience,’ he said. ‘Simply following the rules is not enough to protect the business from reputational and financial harm.
‘That’s where having a culture of compliance and ethics comes in. This means deciding what we need to do to be successful and then running that decision through an ethical filter. For example, does it comply with our policies and our Business Standards? Is it in line with our culture and values? Would it reflect badly on Royal Mail?
‘By delivering profits with ethics, we retain the trust of our customers, our colleagues, our unions and our regulators and enhance our already strong reputation.’
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I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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fishtank
- Posts: 19732
- Joined: 28 Sep 2007, 17:22
- Gender: Male
Re: Whistle blowing
To be honest...that don't leave much to whistle blow...If your concern relates to your terms and conditions of employment or is a disciplinary or grievance matter then you should follow the established policies already in place at Royal Mail and not make a report via this site.
If your concerns relate more to bullying or harassment by someone in the workplace you should initially raise the issue with a manager who you feel you can confide in.
If this is not possible, or the situation is particularly serious, you should contact the Bullying and Harassment Helpline on 0800 5874777.
If your call relates to a security matter you may wish to contact the Security Helpdesk on 020 7239 6655.
good times, bad times you know I've had my share
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flaminmoses
- EX ROYAL MAIL
- Posts: 819
- Joined: 05 Jul 2009, 14:17
- Gender: Male
Re: Whistle blowing
bully and harrasment wont help if its against a manager
the manager finds out about it and then you get a ahrd time.
or in my case you get fabricated evidence to get you sacked
the manager finds out about it and then you get a ahrd time.
or in my case you get fabricated evidence to get you sacked
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meercat
- Posts: 814
- Joined: 21 Apr 2010, 16:15
- Gender: Male
Re: Whistle blowing
It worked out fine in my case. Seek advise and don't put up with it.flaminmoses wrote:bully and harrasment wont help if its against a manager
the manager finds out about it and then you get a ahrd time.
or in my case you get fabricated evidence to get you sacked
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POSTMAN
- SITE ADMINISTRATOR
- Posts: 32587
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Re: Whistle blowing
https://www.myroyalmail.com/news/nation ... bad-apples" onclick="window.open(this.href);return false;
As the saying goes ‘it only takes one bad apple to ruin the whole barrel’. And it takes a very small minority of colleagues to damage the trust that our customers have in us.
That’s why we count on you, the honest majority, to report crime and any suspicions of crime to the Confidential Security Helpdesk.
A new ‘One bad apple’ security poster has recently been sent out to all Royal Mail Group operational sites.
The posters act as an important reminder that everyone working for RMG has a responsibility to protect the business and to report crime.
The Helpdesk openly welcome calls from staff reporting their suspicions, however unsure they may be. Security Helpdesk Manager Kelly Samuels says: ‘I understand that people may be concerned about reporting suspicions and that it can be very difficult when a colleague is involved.
‘We always try to put callers at ease and although all reports are treated confidentially, we never insist on taking the caller’s name and details if they’d prefer to remain anonymous.’
The Helpdesk can be contacted on 020 7239 6655, the lines are open from 8am to 5pm, Monday to Friday and callers outside these times can leave a message or call the security duty officer for anything urgent.
Alternatively you can email securityhelpdesk@royalmail.com or send a text to 88771 with SEC and the report you wish to make.
‘We’re here to help, so please get in touch if you have any concerns,’ says Kelly.
As the saying goes ‘it only takes one bad apple to ruin the whole barrel’. And it takes a very small minority of colleagues to damage the trust that our customers have in us.
That’s why we count on you, the honest majority, to report crime and any suspicions of crime to the Confidential Security Helpdesk.
A new ‘One bad apple’ security poster has recently been sent out to all Royal Mail Group operational sites.
The posters act as an important reminder that everyone working for RMG has a responsibility to protect the business and to report crime.
The Helpdesk openly welcome calls from staff reporting their suspicions, however unsure they may be. Security Helpdesk Manager Kelly Samuels says: ‘I understand that people may be concerned about reporting suspicions and that it can be very difficult when a colleague is involved.
‘We always try to put callers at ease and although all reports are treated confidentially, we never insist on taking the caller’s name and details if they’d prefer to remain anonymous.’
The Helpdesk can be contacted on 020 7239 6655, the lines are open from 8am to 5pm, Monday to Friday and callers outside these times can leave a message or call the security duty officer for anything urgent.
Alternatively you can email securityhelpdesk@royalmail.com or send a text to 88771 with SEC and the report you wish to make.
‘We’re here to help, so please get in touch if you have any concerns,’ says Kelly.
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I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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parcelboy
- EX ROYAL MAIL
- Posts: 206
- Joined: 05 Nov 2009, 17:41
- Gender: Male
Re: Whistle blowing
Sounds familiar i had greivance in against mine his manager asked me in a one to one if i would drop it he got told to F*** right off.Next thing you no im being harassed on daily basis.Eventually line manager, dom ,cluster manager,and even the appeals manager fabricated evidence and also committed purgury at Employment Tribunal.Though the Judge seemed saddened by story they still found in there favour.This only proves that these corrupt bastards will go to any length to cover up wrong doing even to jeopardise there own career for a lying twat who with his partners in crime were all moved or demoted.Now i have to get the Police involved as between them they have "perverted the course of justice"which itself is a criminal offence.flaminmoses wrote:bully and harrasment wont help if its against a manager
the manager finds out about it and then you get a ahrd time.
or in my case you get fabricated evidence to get you sacked
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iambic
- Posts: 3
- Joined: 28 Dec 2013, 09:40
- Gender: Male
Re: Whistle blowing
I know this is an old thread, but can we use this to report people who are finishing their delivery and going home at 11.30 when they're paid until half 2?
Managers do **** all about it, and it's basically fraud.
Managers do **** all about it, and it's basically fraud.
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TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 72288
- Joined: 30 Dec 2006, 10:29
- Gender: Male
- Location: On my couch
Re: Whistle blowing
NO!iambic wrote:I know this is an old thread, but can we use this to report people who are finishing their delivery and going home at 11.30 when they're paid until half 2?
Managers do **** all about it, and it's basically fraud.
Its not fraud if the managers are aware of it and they therefore have approved it officially or unofficially.
To be honest if this is getting your goat and you want to do something about it, I would urge you to tread very carefully and consider your actions carefully as well. Reporting anything as a crime, which is what this system is meant for, you need to be sure it is, otherwise you could open yourself to all sorts of grief. For instance, wasting police time, being investigated for false reporting, bad faith etc
If you want to make your concerns official then other avenues would be best, rather that this "Whistle Blowing"
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If you like a news story I posted please click the link to show support
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Gus McCrae
- Posts: 17
- Joined: 28 May 2010, 01:28
- Gender: Male
Re: Whistle blowing
Where's that then, because I want a transfer?I know this is an old thread, but can we use this to report people who are finishing their delivery and going home at 11.30 when they're paid until half 2?
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wabbithunta
- Posts: 872
- Joined: 03 Oct 2007, 18:39
- Gender: Male
- Location: On Planet Earth... Unlike the people who run RM!
Re: Whistle blowing
Join the queue...Gus McCrae wrote:Where's that then, because I want a transfer?I know this is an old thread, but can we use this to report people who are finishing their delivery and going home at 11.30 when they're paid until half 2?
"Better to die on your feet than live a life time on your knees"
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TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 72288
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- Location: On my couch
Re: Whistle blowing
https://www.gov.uk/government/uploads/s ... ist-v2.pdf" onclick="window.open(this.href);return false;
You do not have the required permissions to view the files attached to this post.
All post by me in Green are Admin Posts.May use chatgp to generate posts
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
Retired
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
Retired
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Lounge Lizard
- EX ROYAL MAIL
- Posts: 9458
- Joined: 06 Aug 2007, 21:54
Re: Whistle blowing
So Whistl Blowing isn't just about reporting mail dumped by the renamed TNT.TrueBlueTerrier wrote:https://www.gov.uk/government/uploads/s ... ist-v2.pdf
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sharktc
- Posts: 62
- Joined: 09 Feb 2011, 17:01
- Gender: Male
Re: Whistle blowing
yeah i know but when you try and start a case that's when it goes wrong :)
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unusualsuspect
- Posts: 4
- Joined: 03 Sep 2015, 10:09
- Gender: Male
Whistle blowing
I found out to my cost that if you whistle blow and it's against a manager and the PHG they will set you up! To cut a long story short a week after I went to see an area manager about certain issues at my office a few days later some one planted 2 pouches in the back of my van and I was suspended and eventually sacked. This after 17 years of unblemished record. The DOM who sacked me didn't even have the guts to have a face to face interview before he sacked me but left a letter with another manager and went on leave.
The managers said they didn't save the CCTV and I wasn't shown it, they just said they saw it and didn't see the pouches on my York.Very suspicious ! Funny I managed to take in 3 A4 registered letters and a packet yet I would leave 2 stuffed pouches! I didn't even leave empty bags in the van! And I was one of the very few people who filled in his collection manifest and check what I put in the office as the PHG never bothered signing in our priority mail. Yet the PHG was never punished. The appeals manger knew all the managers concerned so how independent was my appeal? One driver had left priority mail in the van on more than one occasion yet he was never sacked or taken down a conduct code! Another driver took his van home over two weekends and put over 100 miles on the clock and he didn't even get a slapped wrist!
After I wrote to the appeals manager that I had seen a solicitor and she thinks my sacking was unfair, the appeals manager begrudgingly reinstated me but moved me to another office and my dismissal suspended for one year! I resigned as they could set me up again once you are a marked man. Shame RM has unethical managers. Now they have gotten away with this they will do it again to some other poor bugger.
I'd like to tank my colleagues for supporting me over those months and the moral of the story is if you want to whistle blow take it to the top as the middle mangers and line managers are all corrupt!
The managers said they didn't save the CCTV and I wasn't shown it, they just said they saw it and didn't see the pouches on my York.Very suspicious ! Funny I managed to take in 3 A4 registered letters and a packet yet I would leave 2 stuffed pouches! I didn't even leave empty bags in the van! And I was one of the very few people who filled in his collection manifest and check what I put in the office as the PHG never bothered signing in our priority mail. Yet the PHG was never punished. The appeals manger knew all the managers concerned so how independent was my appeal? One driver had left priority mail in the van on more than one occasion yet he was never sacked or taken down a conduct code! Another driver took his van home over two weekends and put over 100 miles on the clock and he didn't even get a slapped wrist!
After I wrote to the appeals manager that I had seen a solicitor and she thinks my sacking was unfair, the appeals manager begrudgingly reinstated me but moved me to another office and my dismissal suspended for one year! I resigned as they could set me up again once you are a marked man. Shame RM has unethical managers. Now they have gotten away with this they will do it again to some other poor bugger.
I'd like to tank my colleagues for supporting me over those months and the moral of the story is if you want to whistle blow take it to the top as the middle mangers and line managers are all corrupt!
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catch22
- Posts: 196
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- Gender: Male