ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Doorstepping

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
BoxCleva
Posts: 21
Joined: 29 Jan 2010, 14:28
Gender: Male

Doorstepping

Post by BoxCleva »

I note that a few people here are very critical of doorstepping. And that this practise is deemed unacceptable by many long standing posties.

I have a life and indeed another job outside of RM, so for the three rounds that I cover I ask as many people as possible on each of the rounds where they would accept me leaving their parcels/packets. I have never ever had a customer demand that I stand there like a lemon at 7am waiting for them to climb off their missus or pull their dressing gown on and fall down the stairs before eventually getting to the door for me to hand over the packet.

I will go even further that the customers are delighted that they A) aren't woken up by an impatient postie or B) Don't have to drive 15 miles to pick up a packet I 739'd earlier in the day.

Surely this is common sense ? I get to go home to my other job and family earlier and the punter gets their delivery. Everyone's happy. Right?
BELIAL
Posts: 6758
Joined: 15 Jun 2007, 17:33
Gender: Female
Location: Nowhere

Re: Doorstepping

Post by BELIAL »

What a good idea. Why not put it down in black and white and present your new delivery spec. to your area manager
Bye
lazyjack
Posts: 169
Joined: 12 Apr 2008, 23:53
Gender: Male
Location: Scotland

Re: Doorstepping

Post by lazyjack »

The only thing i've ever doorstepped are lightbulbs, As for parcels, if there's wheelie bins or bottle bins at the front door i normaly pop them in there with either a 739 through the door to let them know or i sometimes just wright on the front of their letter (if they have one) as to where the parcel is :Very Happy
THOSE RESPONSIBLE SHOULD BE BROUGHT TO JUSTICE
PostieWithTheMostie!
Posts: 322
Joined: 03 Dec 2009, 18:46
Gender: Male

Re: Doorstepping

Post by PostieWithTheMostie! »

Only thing i door-step is Light-Bulbs also, but have asked customers where they want they're packets/parcels left in a safe-place, i.e waste re-cycling bin in back garden, which quite a good few wish to happen. If not simply leave it with a neighbour. Today had quite a few of them Electricity Monitors weigh a fair bit had a few for the 1 bag which all together weighed a f***ing ton.. don't mind light-bulbs but come on to f**k Scottish Hydro get ur act together and deliver these f***ing things yourselfs and RM is there anything you won't say NO to delivering no matter how much it weighs???
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 11990
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Doorstepping

Post by SpacePhoenix »

PostieWithTheMostie! wrote: Only thing i door-step is Light-Bulbs also, but have asked customers where they want they're packets/parcels left in a safe-place, i.e waste re-cycling bin in back garden, which quite a good few wish to happen. If not simply leave it with a neighbour. Today had quite a few of them Electricity Monitors weigh a fair bit had a few for the 1 bag which all together weighed a f***ing ton.. don't mind light-bulbs but come on to f**k Scottish Hydro get ur act together and deliver these f***ing things yourselfs and RM is there anything you won't say NO to delivering no matter how much it weighs???
Chances are that if RM turned it down then Scottish Hydro would send it via one of our rivals via DSA and you'd then still have to deliver it but RM would get less money for delivering it.
Caniel
Posts: 623
Joined: 03 Jul 2009, 18:25
Gender: Female
Location: The Batcave

Re: Doorstepping

Post by Caniel »

Any chance I get I ask customers that get packets regular if there's a safe place or a neighbour I can leave their packets should the not be home when I call. I always fill a p739 out tho to let them know they have a packet and where it is. Sometimes I use common sense with packets for example if there's a well hidden place I can stash the packet on their property (a shed or behind something dry and out of sight) and again leave a p739 informing them. I also keep my walk log up to date with this information not that any of the covers bother to read the damn thing :cuppa

I would never leave a packet in the green recycling bin, when I worked in the callers we had lots of people come in with p739s complaining about their packets being left in a green bin and getting recycled :no no
Last edited by Caniel on 11 Feb 2010, 00:28, edited 1 time in total.
plainpat
EX ROYAL MAIL
Posts: 410
Joined: 18 Jan 2010, 19:29
Gender: Male
Location: You can't get any further east in the UK without going for a swim in the North Sea

Re: Doorstepping

Post by plainpat »

SpacePhoenix wrote:
PostieWithTheMostie! wrote: Only thing i door-step is Light-Bulbs also, but have asked customers where they want they're packets/parcels left in a safe-place, i.e waste re-cycling bin in back garden, which quite a good few wish to happen. If not simply leave it with a neighbour. Today had quite a few of them Electricity Monitors weigh a fair bit had a few for the 1 bag which all together weighed a f***ing ton.. don't mind light-bulbs but come on to f**k Scottish Hydro get ur act together and deliver these f***ing things yourselfs and RM is there anything you won't say NO to delivering no matter how much it weighs???
Chances are that if RM turned it down then Scottish Hydro would send it via one of our rivals via DSA and you'd then still have to deliver it but RM would get less money for delivering it.
:Applause
dubdaz
Posts: 264
Joined: 06 Jun 2007, 15:55
Gender: Male
Location: london borough in kent

Re: Doorstepping

Post by dubdaz »

BoxCleva wrote:Surely this is common sense ? I get to go home to my other job and family earlier and the punter gets their delivery. Everyone's happy. Right?
Theres the crux of the problem,your doing it to get home early, RM want you working your full hours so eventually you'll be given more and more work till your working your full time.
Also your correct that most of the punters are happy with doorstepping,until one day they dont receive a parcel they were expecting,there not gonna know whether its been nicked from their doorstep or not.
If you doorstep enough times over a long enough period somethings gonna get pinched,do the job properly and protect our jobs please. :pray
Any married man should forget his mistakes. There's no use in two people remembering the same thing.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72453
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Doorstepping

Post by TrueBlueTerrier »

BoxCleva wrote:I note that a few people here are very critical of doorstepping. And that this practise is deemed unacceptable by many long standing posties.
Door stepping is unacceptable accept when advised to do so by a manager

but this as described by you
BoxCleva wrote:I have a life and indeed another job outside of RM, so for the three rounds that I cover I ask as many people as possible on each of the rounds where they would accept me leaving their parcels/packets.
is not doorstepping.

AFAIUI Doorstepping is leaving in an insecure area without the permission of the householder. If you have their permission (hopefully in writing) and follow their instructions then its not door stepping.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Eric
Posts: 116
Joined: 08 Oct 2007, 17:22

Re: Doorstepping

Post by Eric »

In our neck of the woods we don't have secure pouch drops so full pouches are left on doorsteps until the postie gets there and this is considered acceptable by management. I have photos of most of these unsafe pouches drops and a copy of the walk log showing we must use them so if I am ever criticised for doorstepping I would not be afraid to go public with them.
gj1023
EX ROYAL MAIL
Posts: 151
Joined: 15 Dec 2009, 19:13
Gender: Male
Location: South of the Watford Gap

Re: Doorstepping

Post by gj1023 »

Doorstepping can have a differant meaning to differant people. To me if a item is left in the open and on view then it is doorstepping. I myself have a rural now which can be very differant from a town. in terms of getting rid of items. I have worked to the premise, out of sight and under cover for 35 years, using something RM dont like nowadays, common sense. Worked for me .
Last edited by gj1023 on 11 Feb 2010, 12:43, edited 1 time in total.
fmrPOSTIE
EX ROYAL MAIL
Posts: 674
Joined: 29 Oct 2008, 20:52
Gender: Male

Re: Doorstepping

Post by fmrPOSTIE »

Royal Mail is useless at communication: Why doesnt RM publicise the fact that 'Safeplace' is a procedure where you can designate a safe drop for your parcels therby saving you a drive and queueing for it!!!!
donein
Posts: 136
Joined: 10 Sep 2007, 10:53
Location: north devon

Re: Doorstepping

Post by donein »

gj1023 wrote:Doorstepping can have a differant meaning to differant people. To me if a item is left in the open and on view then it is doorstepping. I myself have a rural now which can be very differant from a town. in terms of getting rid of items. I have worked to the premise, out of sight and under cover for 35 years, using something RM dont like nowadays, common sence. Worked for me .

you got it one common sense :Applause :Applause :Applause :Applause
shadow
Posts: 494
Joined: 02 Jun 2009, 18:17
Gender: Female

Re: Doorstepping

Post by shadow »

Eric wrote:In our neck of the woods we don't have secure pouch drops so full pouches are left on doorsteps until the postie gets there and this is considered acceptable by management. I have photos of most of these unsafe pouches drops and a copy of the walk log showing we must use them so if I am ever criticised for doorstepping I would not be afraid to go public with them.
Thats shocking they will try and shaft you when one goes missing. I would get a copy of the walk log just in case.
Judgee
EX ROYAL MAIL
Posts: 2259
Joined: 23 Oct 2007, 15:18

Re: Doorstepping

Post by Judgee »

I have never ever had a customer demand that I stand there like a lemon at 7am waiting for them to climb off their missus or pull their dressing gown on and fall down the stairs before eventually getting to the door for me to hand over the packet.



7am are you for realllll! Last time I got to knock on a door that early in the morning was erm 2003 I think :hmmmm
Union what Union? Do we have a union?