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Deliberately failing duties

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
Broxi51
Posts: 1154
Joined: 30 Jul 2007, 19:04
Location: Scotland

Deliberately failing duties

Post by Broxi51 »

Spoke to a COM this morning and he told me that they had failed over 30 duties yesterday and they got praise from Senior management. We had a full complement of staff for the first time in ages and our manager was told to fail a duty. Is this happening all over? Does the Union know? Ofcom?
I assume it is to get the Government to change the USO.
The time has come to stop turning the other cheek, time to stop shaking our heads in bitter dismay, time to stop mumbling our angry words.
The time has come for union.
Duesouth
Posts: 271
Joined: 14 Sep 2018, 17:25
Gender: Male

Re: Deliberately failing duties

Post by Duesouth »

Manipulation or sabotage not sure what Ofcom can do to make sure deliveries are not failing.

The business wants deliveries to fail so as they can go to Ofcom and try and reduce the service. Won't be long before mail is being delivered 3 days a week.
kazardaimenu
Posts: 1391
Joined: 13 Apr 2022, 19:11
Gender: Male

Re: Deliberately failing duties

Post by kazardaimenu »

Union knows the score but not sure what they are doing/ able to do. Duties are failing at ours due to lack of staff. Duties put back in to pave the way for uso changes but that hasn’t come in yet so now failure gets rotated.
Playmail
Posts: 218
Joined: 24 Oct 2023, 13:21
Gender: Male

Re: Deliberately failing duties

Post by Playmail »

Been happening over a year now welcome to the club
Mesque1899
Posts: 27
Joined: 09 Nov 2024, 16:44
Gender: Male

Re: Deliberately failing duties

Post by Mesque1899 »

All part of the plan
eviljack
Posts: 22
Joined: 05 Oct 2021, 12:46
Gender: Male

Re: Deliberately failing duties

Post by eviljack »

Employing staff and paying overtime costs the company money.

Failing duties does not.

Simple.
Trumanity
Posts: 334
Joined: 03 Aug 2012, 13:08
Gender: Male

Re: Deliberately failing duties

Post by Trumanity »

They are paying Daniel's debts down.
funkflex55
Posts: 689
Joined: 04 Sep 2022, 22:58
Gender: Male

Re: Deliberately failing duties

Post by funkflex55 »

We often have one postie covering 2 walks especially on a Saturday. They generally just do tracked and first class which I think is fine for the new every other day model. It's not fair though as those walks then are behind so they have double mail the next day.
Hyrrokkin
Posts: 850
Joined: 24 Nov 2021, 18:17
Gender: Male

Re: Deliberately failing duties

Post by Hyrrokkin »

Mesque1899 wrote:
24 Jan 2026, 11:25
All part of the plan
Correct and CWU/Ofcom also fully aware-always have been
Mr Rush
Posts: 3064
Joined: 05 Aug 2011, 14:27
Gender: Male

Re: Deliberately failing duties

Post by Mr Rush »

Broxi51 wrote:
23 Jan 2026, 20:48
Does the Union know?
In my opinion, office reps should be conducting a parallel DODR (you can do it yourself, but expect to put your neck on the chopping block). I've only ever seen reps record failed duties back when that was an extraordinary departure from a clear office. Currently what we know is whatever the company deigns to admit, elected representatives operating on second-hand reports, and the testimony of people on this forum. Hard data is out there, if anyone cares.
The machine stops.
postmanplod2025
Posts: 99
Joined: 03 Jun 2025, 17:07
Gender: Male

Re: Deliberately failing duties

Post by postmanplod2025 »

its no always possible now to get two duties worth of tracks done and 1st class being the 1st class are increasing,if it was all parcels it would be enough
Smoothbackground
Posts: 1263
Joined: 21 Sep 2023, 20:01
Gender: Female

Re: Deliberately failing duties

Post by Smoothbackground »

postmanplod2025 wrote:
25 Jan 2026, 18:14
its no always possible now to get two duties worth of tracks done and 1st class being the 1st class are increasing,if it was all parcels it would be enough
I wouldn’t have agreed with this statement even six months ago - but volumes are growing exponentially.

Yesterday I had 120 packets and parcels for one rural, plus another 30 or so first class letters, then five boxes to empty, two customer-collects, oh and just two specials! For the other rural I had 70 tracked, a handful of first class, but boxes, specials and collections were covered by a manager(!) as obviously I couldn’t be in two far-flung places at the same time — but only after I kicked up a bit of a fuss and also refused to take any packets or parcels which weren’t tracked. It took me six and a half hours to get round the route. Awful day from start to finish. Rural duties are really being hit hard with the volume of tracked. Should say this was just piss-poor planning as the rural guys all ended up being off on the same day — normally the “rule” at our office is you cover two duties, one rural and the other much easier.
Mcclinton
Posts: 34
Joined: 23 Aug 2012, 00:04
Gender: Male

Re: Deliberately failing duties

Post by Mcclinton »

Sounds like Smooth is turning into a moaning old post person.Welcome to the club, we all get there eventually.
TopperGas
Posts: 3282
Joined: 13 Feb 2021, 22:46
Gender: Male

Re: Deliberately failing duties

Post by TopperGas »

Smoothbackground wrote:
25 Jan 2026, 19:03
postmanplod2025 wrote:
25 Jan 2026, 18:14
its no always possible now to get two duties worth of tracks done and 1st class being the 1st class are increasing,if it was all parcels it would be enough
I wouldn’t have agreed with this statement even six months ago - but volumes are growing exponentially.

Yesterday I had 120 packets and parcels for one rural, plus another 30 or so first class letters, then five boxes to empty, two customer-collects, oh and just two specials! For the other rural I had 70 tracked, a handful of first class, but boxes, specials and collections were covered by a manager(!) as obviously I couldn’t be in two far-flung places at the same time — but only after I kicked up a bit of a fuss and also refused to take any packets or parcels which weren’t tracked. It took me six and a half hours to get round the route. Awful day from start to finish. Rural duties are really being hit hard with the volume of tracked. Should say this was just piss-poor planning as the rural guys all ended up being off on the same day — normally the “rule” at our office is you cover two duties, one rural and the other much easier.
1c letters are now becoming an issue as it's virtually impossible to deliver 50+ letters in one day plus 150 Tracked items, it's now down to delivering the 1c's which looks the most important letters i.e. NHS letters, magazines and birthday etc cards.
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 12006
Joined: 12 Nov 2008, 17:03
Gender: Male

Re: Deliberately failing duties

Post by SpacePhoenix »

TopperGas wrote:
25 Jan 2026, 20:34
1c letters are now becoming an issue as it's virtually impossible to deliver 50+ letters in one day plus 150 Tracked items, it's now down to delivering the 1c's which looks the most important letters i.e. NHS letters, magazines and birthday etc cards.
For some DOs the machines extract the priority NHS ones and they get run separately on the office breakdown plan. It's down to if they have a special code on them, the ones that don't go to the batches for sequencing along with the rest of the mail. We send the NHS priority mail out to the DOs in separate trays.