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How are the letters organised for collection and delivery?

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
ryan125hst
Posts: 4
Joined: 02 Jan 2026, 19:57
Gender: Male

How are the letters organised for collection and delivery?

Post by ryan125hst »

I’ve gone down a bit of a rabbit hole reading here and on Reddit so I have some idea, but there’s a few gaps and questions I have that I hope can be answered here.

Letters are collected from post boxes, usually collected by postmen during their round. Letters and parcels are also collected from Post Offices. How much sorting do the Post Offices have to do? Until a couple of days ago I would have assumed everything gets collected together and put through a scanner with each item identified and then sent over to the correct sorting equipment, but I now understand this isn't the case and it's a lot more manual. Is this a historical thing that just hasn't changed over the years?

As far as the Delivery Office is concerned, do they do any sorting of the mail before it is put on the lorry to the Mail Centre or is it just sent straight there for them to sort it out? Presumably if I sent a letter to the other side of town it would still have to go all the way to the Mail Centre and back even if the destination of the letter is a couple of miles from the post box? I suppose it's cheaper than having sorting machines at every delivery office, even if it's not ideal.

When mail arrives at the Delivery Office from the Mail Centre, how much actually needs to be sorted? It seems there's still a lot to separate out and organise which is surprising given the technology we have these days. Are other postal services around the world similar?

I understand some mail is sequenced for the delivery and some is unsequenced, IPS, that is sorted into boxes at the Delivery Office. How is the IPS arranged so that each letter can be sorted into (I think) only 48 places? Does it need to be sorted multiple times for it to end up in the right place?
Last edited by ryan125hst on 04 Jan 2026, 22:48, edited 1 time in total.
Barnacle
Posts: 2624
Joined: 13 Dec 2022, 16:58
Gender: Female
Location: Earth

Re: How are the letters organised for collection and delivery?

Post by Barnacle »

For very obvious reasons, we don’t give detailed descriptions of our processes. For all I know, you could be planning to target some Post Offices or mail vans and want to save yourself time by knowing what will be in which sack.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
TopperGas
Posts: 2828
Joined: 13 Feb 2021, 22:46
Gender: Male

Re: How are the letters organised for collection and delivery?

Post by TopperGas »

Barnacle wrote:
04 Jan 2026, 18:42
For very obvious reasons, we don’t give detailed descriptions of our processes. For all I know, you could be planning to target some Post Offices or mail vans and want to save yourself time by knowing what will be in which sack.
The questions do seem pretty in-depth for just an interested member of the public!
yubin282
Posts: 957
Joined: 25 Jul 2014, 19:18
Gender: Male

Re: How are the letters organised for collection and delivery?

Post by yubin282 »

TopperGas wrote:
04 Jan 2026, 20:42
Barnacle wrote:
04 Jan 2026, 18:42
For very obvious reasons, we don’t give detailed descriptions of our processes. For all I know, you could be planning to target some Post Offices or mail vans and want to save yourself time by knowing what will be in which sack.
The questions do seem pretty in-depth for just an interested member of the public!
don't forget to tell about the mountains of d2ds, they might be "interested"
ryan125hst
Posts: 4
Joined: 02 Jan 2026, 19:57
Gender: Male

Re: How are the letters organised for collection and delivery?

Post by ryan125hst »

TopperGas wrote:
04 Jan 2026, 20:42
The questions do seem pretty in-depth for just an interested member of the public!
I'm always the same, I start reading about something and then end up going into far too much depth! Full of useless information that no-one is interested in :roll:
Barnacle wrote:
04 Jan 2026, 18:42
For very obvious reasons, we don’t give detailed descriptions of our processes. For all I know, you could be planning to target some Post Offices or mail vans and want to save yourself time by knowing what will be in which sack.
That's understandable, apologies for going too far with the questions :oops:. I'll have to edit my post to be a bit less specific.
yellowbelly
Posts: 3365
Joined: 23 Jun 2015, 15:51
Gender: Male

Re: How are the letters organised for collection and delivery?

Post by yellowbelly »

yubin282 wrote:
04 Jan 2026, 21:21
TopperGas wrote:
04 Jan 2026, 20:42
Barnacle wrote:
04 Jan 2026, 18:42
For very obvious reasons, we don’t give detailed descriptions of our processes. For all I know, you could be planning to target some Post Offices or mail vans and want to save yourself time by knowing what will be in which sack.
The questions do seem pretty in-depth for just an interested member of the public!
don't forget to tell about the mountains of d2ds, they might be "interested"
Or they might be interested who is receiving underpants through a subscription.....
sindba
Posts: 1418
Joined: 05 Feb 2012, 20:27
Gender: Male

Re: How are the letters organised for collection and delivery?

Post by sindba »

The mail is downlined from PO to MC.
It's the pre-sorted by DTS into 1c DSA, 2c DSB and 3C DSC.
The P4999s are then completed, and the Mail is dispatched to DOs in Waves1 -4 transport operations
On arrival to DOs the mail is then tipped into a Sorting Skip and the highly complex process affectionally known as "the Sorting Scrum" begins
After screening and streaming and screaming, mail is allocated to rounds, or "this effing beast" as we call them.
We then complete final procedures including "trimming" and "skimming", have a lively debate with managers about our non-completion position, and load the vans.
Kick the tires, light the fires, and off we go!

Hope this helps!
jessicarabbit
Posts: 590
Joined: 05 Nov 2009, 19:57
Gender: Female

Re: How are the letters organised for collection and delivery?

Post by jessicarabbit »

I can give a simple one word answer to your question.....

BADLY
WalkerX
Posts: 354
Joined: 20 Feb 2021, 22:31
Gender: Male

Re: How are the letters organised for collection and delivery?

Post by WalkerX »

yellowbelly wrote:
04 Jan 2026, 22:34
yubin282 wrote:
04 Jan 2026, 21:21
TopperGas wrote:
04 Jan 2026, 20:42
Barnacle wrote:
04 Jan 2026, 18:42
For very obvious reasons, we don’t give detailed descriptions of our processes. For all I know, you could be planning to target some Post Offices or mail vans and want to save yourself time by knowing what will be in which sack.
The questions do seem pretty in-depth for just an interested member of the public!
don't forget to tell about the mountains of d2ds, they might be "interested"
Or they might be interested who is receiving underpants through a subscription.....
aha, our Dutch friends, the marvellously named "On That Ass".
Mr Rush
Posts: 2619
Joined: 05 Aug 2011, 14:27
Gender: Male

Re: How are the letters organised for collection and delivery?

Post by Mr Rush »

WalkerX wrote:
Yesterday, 17:44
yellowbelly wrote:
04 Jan 2026, 22:34
Or they might be interested who is receiving underpants through a subscription.....
aha, our Dutch friends, the marvellously named "On That Ass".
I always assumed they were edible to be sent with such frequency.
Any Questions?
Yeah, how do I get out of this chickenshit outfit?
Barnacle
Posts: 2624
Joined: 13 Dec 2022, 16:58
Gender: Female
Location: Earth

Re: How are the letters organised for collection and delivery?

Post by Barnacle »

Mr Rush wrote:
Yesterday, 19:28
WalkerX wrote:
Yesterday, 17:44
yellowbelly wrote:
04 Jan 2026, 22:34
Or they might be interested who is receiving underpants through a subscription.....
aha, our Dutch friends, the marvellously named "On That Ass".
I always assumed they were edible to be sent with such frequency.
😱😱😱😱😂
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
ryan125hst
Posts: 4
Joined: 02 Jan 2026, 19:57
Gender: Male

Re: How are the letters organised for collection and delivery?

Post by ryan125hst »

yubin282 wrote:
04 Jan 2026, 21:21
don't forget to tell about the mountains of d2ds, they might be "interested"
I've not had any of them lately but I did have a window cleaner post his own flyer through the letterbox yesterday... in an envelope! God knows why he went to that trouble.
yubin282 wrote:
04 Jan 2026, 21:21
screaming

Well I've just had notification that a parcel I ordered before Christmas is expected to be received by Royal Mail, a Tracked 48. Does the screaming start now knowing it has to be sorted or when it arrives at the DO when the posties find out they have yet another Tracked to deliver?