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Misdelivered package

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
Bridgeman
Posts: 31
Joined: 15 Apr 2020, 20:52
Gender: Male

Misdelivered package

Post by Bridgeman »

I misdelivered a package to a wrong address and finding it impossible to retrieve it as there is never anyone home. The proper addressee has contacted the DO numerous times looking for the parcel. What will be the ramifications of this?
PostalWorker13
Posts: 32
Joined: 22 Jan 2022, 22:44
Gender: Male

Re: Misdelivered package

Post by PostalWorker13 »

Bridgeman wrote:
03 Aug 2022, 18:21
I misdelivered a package to a wrong address and finding it impossible to retrieve it as there is never anyone home. The proper addressee has contacted the DO numerous times looking for the parcel. What will be the ramifications of this?
There probably aren’t many of us that haven’t accidentally mis-delivered something at one point or another. We handle 1000s of items a day and can’t expected to be perfect and these things happen.

DOM will probably have a word and tell you to be careful going forward… it will only become an issue if it becomes a regular occurrence. I wouldn’t worry about it if this is the first time.
pieoftheday
Posts: 1822
Joined: 11 Mar 2010, 16:43
Gender: Male

Re: Misdelivered package

Post by pieoftheday »

Aye we all do it, you could put a p739 through and ask them to leave it safe so you can pick it up , or appen they've decided to keep it :sad:
Bridgeman
Posts: 31
Joined: 15 Apr 2020, 20:52
Gender: Male

Re: Misdelivered package

Post by Bridgeman »

pieoftheday wrote:
03 Aug 2022, 18:59
Aye we all do it, you could put a p739 through and ask them to leave it safe so you can pick it up , or appen they've decided to keep it :sad:
Have left note asking them to contact the DO as to what they have done with it. The real owner has said that it's an item of value and I'm wondering what is the comeback on me if it isn't retrieved?
Gary55
Posts: 315
Joined: 29 Jun 2021, 21:02
Gender: Male
Location: london

Re: Misdelivered package

Post by Gary55 »

Still an honest one off mistake that you've tried to rectify.if you were perfect you'd be a manager
Foxel
EX ROYAL MAIL
Posts: 514
Joined: 04 Oct 2021, 21:20
Gender: Male

Re: Misdelivered package

Post by Foxel »

The value of the item is irrelevant, so don't worry about that. It should / may have been insured by the sender.

If they keep the item it is a criminal matter and can be reported to the police. I've been through that before as the people I delivered it to refused to answer the door. Explained the situation to a manager and that was the end of it from my perspective.

But most of the time these things resolve themselves, most people are actually decent and will pop the parcel to the right address or collar a postie.
I'm turning purple!
sindba
Posts: 1434
Joined: 05 Feb 2012, 20:27
Gender: Male

Re: Misdelivered package

Post by sindba »

As long as you followed procedure (safeplace/through the letterbox/signature of some sort, even DWS) then there will be no ramifications. It just happens sometimes.
smok3y666
Posts: 714
Joined: 21 Dec 2008, 10:47
Gender: Male

Re: Misdelivered package

Post by smok3y666 »

Did it a few weeks ago, manager asked me to knock on to see of I could get it back 2 or 3 times then never heard about it again. Just don't make it regular thing.