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Underpaid special

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
the mad woman
Posts: 178
Joined: 20 May 2007, 13:37

Underpaid special

Post by the mad woman »

Anybody know how much you get charged for an underpaid special
solar_plexus
Posts: 37
Joined: 18 Oct 2019, 20:26
Gender: Male

Re: Underpaid special

Post by solar_plexus »

£8 plus the shortfall, billed to the sender, presumably a business sender as it's impossible to send an underpaid Special via the post office. The recipient will never get charged for an underpaid Special.
the mad woman
Posts: 178
Joined: 20 May 2007, 13:37

Re: Underpaid special

Post by the mad woman »

I don’t know how but my granddaughter has sent some trainers back and they have not been delivered due to not enough postage I dont know what to do
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72738
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Underpaid special

Post by TrueBlueTerrier »

the mad woman wrote: ↑
03 Feb 2021, 19:55
I don’t know how but my granddaughter has sent some trainers back and they have not been delivered due to not enough postage I dont know what to do
if the business do not pay then they'll be returned to the sender - if they have the senders address.

Other than that contact the business, explain the error and offer to pay the amount billed to them.
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TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72738
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Underpaid special

Post by TrueBlueTerrier »

the mad woman wrote: ↑
03 Feb 2021, 19:04
Anybody know how much you get charged for an underpaid special
Between £1.50 and £3.50 plus the missing postage.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
97gaz
EX ROYAL MAIL
Posts: 1023
Joined: 17 Dec 2008, 10:15
Gender: Male

Re: Underpaid special

Post by 97gaz »

solar_plexus wrote: ↑
03 Feb 2021, 19:30
£8 plus the shortfall, billed to the sender, presumably a business sender as it's impossible to send an underpaid Special via the post office. The recipient will never get charged for an underpaid Special.
The recipient always got charged for an underpaid special at our office. Delivery Offices can't charge the sender and we wouldn't hold it up by by sending it to Revenue Protection so we sent them out with a card to be paid on receipt.
terry1974
Posts: 16
Joined: 05 Apr 2014, 13:04
Gender: Male

Re: Underpaid special

Post by terry1974 »

Do underpaid specials occur often. I cant recall one except for in the 1990s or 2000s a letter due at that time about 4pound odd for special at that time had just got a franking meter 19p on it for 2nd class. i have seen the odd special with freepost plus coding alongside and they have been delivered to banks, courts, dwp that sort of thing
Celgar
Posts: 2795
Joined: 01 Nov 2017, 17:11
Gender: Male

Re: Underpaid special

Post by Celgar »

97gaz wrote: ↑
04 Feb 2021, 18:09
solar_plexus wrote: ↑
03 Feb 2021, 19:30
£8 plus the shortfall, billed to the sender, presumably a business sender as it's impossible to send an underpaid Special via the post office. The recipient will never get charged for an underpaid Special.
The recipient always got charged for an underpaid special at our office. Delivery Offices can't charge the sender and we wouldn't hold it up by by sending it to Revenue Protection so we sent them out with a card to be paid on receipt.
We don't collect revenue on the door anymore as a rule. I have had odd occasions with the grey cards when the 'recipient' would give me the change so I could deliver the item the next day. I think the majority either pay online or pop in to the callers office to see if the item is rubbish or worth paying for.
The views I express here are mine alone and do not represent the views of Royal Mail Group.
Deadly
Posts: 703
Joined: 12 Jul 2014, 21:38
Gender: Male

Re: Underpaid special

Post by Deadly »

terry1974 wrote: ↑
03 May 2021, 04:03
Do underpaid specials occur often. I cant recall one except for in the 1990s or 2000s a letter due at that time about 4pound odd for special at that time had just got a franking meter 19p on it for 2nd class. i have seen the odd special with freepost plus coding alongside and they have been delivered to banks, courts, dwp that sort of thing
I've seen the meter thing quite recently, they'd paid for first class and then just stuck the special delivery barcode on the letter. I've also seen letters with the special delivery sticker on and no payment at all.
Seymour Buts
Posts: 1148
Joined: 22 Jun 2017, 20:17
Gender: Male

Re: Underpaid special

Post by Seymour Buts »

Deadly wrote: ↑
03 May 2021, 13:32
terry1974 wrote: ↑
03 May 2021, 04:03
Do underpaid specials occur often. I cant recall one except for in the 1990s or 2000s a letter due at that time about 4pound odd for special at that time had just got a franking meter 19p on it for 2nd class. i have seen the odd special with freepost plus coding alongside and they have been delivered to banks, courts, dwp that sort of thing
I've seen the meter thing quite recently, they'd paid for first class and then just stuck the special delivery barcode on the letter. I've also seen letters with the special delivery sticker on and no payment at all.
Ditto, had a metered that they'd just paid standard and stuck a special sticker on. Questioned it to management and was told to deliver as we'd now processed it and it'd come back as a failure against the office if we didn't attempt it. Must happen a lot.