PDA actuals and real time

ashadd · Post by **ashadd** » 09 Aug 2019, 17:20

I was led to believe that the actuals can only be accessed the next day. So how do some of my customers know when i am 15 minutes away in real time?

Celgar · Post by **Celgar** » 09 Aug 2019, 17:25

ashadd wrote:I was led to believe that the actuals can only be accessed the next day. So how do some of my customers know when i am 15 minutes away in real time?

The PDA actuals can be viewed 'live' on the same day if they need or want to by the DOM or anyone with access.
Regarding customers knowing when you will arrive I guess it is either a approximate timing based on average timings or we are being tracked to that high a degree by RM. Probably the former is the case - I hope.

Post by **SpacePhoenix** » 09 Aug 2019, 17:48

Celgar wrote:
ashadd wrote:I was led to believe that the actuals can only be accessed the next day. So how do some of my customers know when i am 15 minutes away in real time?
The PDA actuals can be viewed 'live' on the same day if they need or want to by the DOM or anyone with access.
Regarding customers knowing when you will arrive I guess it is either a approximate timing based on average timings or we are being tracked to that high a degree by RM. Probably the former is the case - I hope.

Possibly it assumes that your on foot, looks at the distance and uses an average walking speed to caulculate how far away you are. On DPDs tracking whenever I've been waiting for an Amazon parcel from then it's always said approx how long until the driver will arrive, how many deliveries before mine and you can see on a map where the driver is

Post by **Pathfinder** » 09 Aug 2019, 17:51

Queue people getting too impatient and driving to us to get their parcel lol..

Post by **rambo1** » 09 Aug 2019, 18:28

Celgar wrote:
ashadd wrote:I was led to believe that the actuals can only be accessed the next day. So how do some of my customers know when i am 15 minutes away in real time?
The PDA actuals can be viewed 'live' on the same day if they need or want to by the DOM or anyone with access.
Regarding customers knowing when you will arrive I guess it is either a approximate timing based on average timings or we are being tracked to that high a degree by RM. Probably the former is the case - I hope.

On this subject, I've noticed on some days ,the pda chiming just as I leave the office. It's not every day. When it chimes, does this mean they are tracking me live?

Jpro747 · Post by **Jpro747** » 09 Aug 2019, 18:56

People know what time their post arrives so really don’t know why we need to provide this information, but that’s what RM do copy the competition because they can’t come up with their own ideas !

Post by **CPTNemoUK** » 09 Aug 2019, 19:11

Jpro747 wrote:People know what time their post arrives so really don’t know why we need to provide this information, but that’s what RM do copy the competition because they can’t come up with their own ideas !

They don't on my walk I like to keep them guessing

. I'm really lucky on my walk I can change it really easily to accommodate the specials. So I don't have to break off and do them.

glenfiddich · Post by **glenfiddich** » 09 Aug 2019, 19:37

its got nothing to do with informing people when or where their parcel is and all to do with where we are and what we're doing

robbertwhitton · Post by **robbertwhitton** » 09 Aug 2019, 20:00

Jpro747 wrote:People know what time their post arrives so really don’t know why we need to provide this information, but that’s what RM do copy the competition because they can’t come up with their own ideas !

Yep well said my friend,they make a big thing about bringing out new systems of delivery etc that our competitors have been doing for ages,as usual we’re way behind and somewhat archaic in every department

ted_e_bear · Post by **ted_e_bear** » 09 Aug 2019, 21:21

robbertwhitton wrote:
Jpro747 wrote:People know what time their post arrives so really don’t know why we need to provide this information, but that’s what RM do copy the competition because they can’t come up with their own ideas !
Yep well said my friend,they make a big thing about bringing out new systems of delivery etc that our competitors have been doing for ages,as usual we’re way behind and somewhat archaic in every department

Exactly I couldn't agree more, "imitate not innovate" should be RM's motto.
Incidentally regarding PDA actuals it appears to me that for what they're using them for doesn't even require a PDA,all they're doing is looking at finishing times and saying ooh we can take some hours away here,but it doesn't work like that, in reality,there's too many variables to establish the actual amount of work that's being done in the duty time and RM aren't using the technology they have to establish this, as usual it's the lazy quick fix way that they have and always will use to react to problems of their own making.

Post by **SpacePhoenix** » 09 Aug 2019, 21:58

ted_e_bear wrote:
robbertwhitton wrote:
Jpro747 wrote:People know what time their post arrives so really don’t know why we need to provide this information, but that’s what RM do copy the competition because they can’t come up with their own ideas !
Yep well said my friend,they make a big thing about bringing out new systems of delivery etc that our competitors have been doing for ages,as usual we’re way behind and somewhat archaic in every department
Exactly I couldn't agree more, "imitate not innovate" should be RM's motto.
Incidentally regarding PDA actuals it appears to me that for what they're using them for doesn't even require a PDA,all they're doing is looking at finishing times and saying ooh we can take some hours away here,but it doesn't work like that, in reality,there's too many variables to establish the actual amount of work that's being done in the duty time and RM aren't using the technology they have to establish this, as usual it's the lazy quick fix way that they have and always will use to react to problems of their own making.

They can look to see if there's any places where time is lost on a regular basis and could tweak something, maybe the order of a loop perhaps

Dindin · Post by **Dindin** » 16 Aug 2019, 18:59

Dim was coming up with something about the PDA says you have to do so many houses in a specific time according to the PDA

postslippete · Post by **postslippete** » 16 Aug 2019, 20:10

ashadd wrote:I was led to believe that the actuals can only be accessed the next day. So how do some of my customers know when i am 15 minutes away in real time?

I think the managers often access the PDA actuals the following day because it shows more complete data of the day when you did the walk. For example, it tells them where you walked and where you where stationary for 20 minutes or so.

However, if every time you scan your barcodes and it just adds them as a little red number on the front of the screen it means that they have not been downloaded to the server. I'm assuming that if it hasn't been sent then how will anyone know where you are in real time?? I've often seen managers checking all the PDAs in the fridge cabinet when we have gone to see if all the guns have been downloaded so I'm guess it must be quite important.

Regardless, I don't think there is anything to stop posties from going back to using the ePOD cards and then scanning them into their PDAs when convenient. I think most posties don't because its time consuming and inconvenient; but thats what they say about using the trolleys and all its doing is giving managers more scope to lapse duties as and where they can.

Post by **SpacePhoenix** » 16 Aug 2019, 20:36

postslippete wrote:Regardless, I don't think there is anything to stop posties from going back to using the ePOD cards and then scanning them into their PDAs when convenient. I think most posties don't because its time consuming and inconvenient; but thats what they say about using the trolleys and all its doing is giving managers more scope to lapse duties as and where they can.

They could probably look at the GPS location of where you scanned them compared with the GPS location of where they were meant to be scanned

postslippete · Post by **postslippete** » 17 Aug 2019, 16:08

SpacePhoenix wrote:
postslippete wrote:Regardless, I don't think there is anything to stop posties from going back to using the ePOD cards and then scanning them into their PDAs when convenient. I think most posties don't because its time consuming and inconvenient; but thats what they say about using the trolleys and all its doing is giving managers more scope to lapse duties as and where they can.
They could probably look at the GPS location of where you scanned them compared with the GPS location of where they were meant to be scanned

But so what? We know the PDAs don't always work properly like when the battery goes flat or if it gets a bit of rain in them and the only thing you can do then is write the tracked/recorded and specials down and scan them in later.