Advice re polling cards

[Midnight+13]

Was informed today, that all polling cards have to be delivered on the day they arrive, failure to do this will result in forfeit of entire payment. Is this right, or is the dim taking the phiss?

[Dee Plish]

Taking the pish...

http://www.royalmailchat.co.uk/communit ... 4&p=639046" onclick="window.open(this.href);return false;

3) Delivery Specification

Addressed items: delivery to take place within 3 working days from receipt (including Saturdays). (Except certain elections relating to Europe where it may be extended to 7 days from receipt.)

Un-addressed items: delivery to take place within 7 working days from receipt (including Saturdays).

The impact of delivering this letter traffic will be excluded from normal workload calculations.

All other operational issues will be dealt with at local level in line with the IR Framework.

[wabbithunta]

Also don't forget to count them either as you are paid per item.

[Straight4ward]

Was informed today, that all polling cards have to be delivered on the day they arrive, failure to do this will result in forfeit of entire payment. Is this right, or is the dim taking the phiss?

Forfeiting the payment is a complete red herring but why would it matter anyway? They weigh 3 parts of bugger-all. If they are going to take you over your hours, you have the usual options.

[IcanthelpthewayIam]

Taking the pish...

http://www.royalmailchat.co.uk/communit ... 4&p=639046" onclick="window.open(this.href);return false;

3) Delivery Specification

Addressed items: delivery to take place within 3 working days from receipt (including Saturdays). (Except certain elections relating to Europe where it may be extended to 7 days from receipt.)

Un-addressed items: delivery to take place within 7 working days from receipt (including Saturdays).

The impact of delivering this letter traffic will be excluded from normal workload calculations.

All other operational issues will be dealt with at local level in line with the IR Framework.

you have posted the incorrect advice for the original poster, you have posted the information for election material not poll cards, the specification for poll cards may in fact be to be delivered the same day, see below:

5. The service standard for addressed election material candidate mail remains delivery within 3 working days from receipt in the office and 7 days for unaddressed.

The service standard for poll cards will depend upon which of our products (eg, 1c, 2c; DSA) each returning officer chooses to use. The cards should be dealt with in line with the normal specification for each product stream. There is a further Poll Card Mailing Option that is available for Local Authorities to use which has a 3 day delivery specification; this will carry no indicia other than the words ‘delivered by Royal Mail’

[pinstripe]

I understand the need to count the poll cards, but, in my office last year, we had to run them through the CSS machines with the normal mail, then the delivery staff had to to pull them out of their boxes to count them.

Originally, we had a CSS crew going in to do only the poll cards (on the Thursday night before Easter), but the MC sent them down mixed in with the normal CSS mail, so they had to run the whole lot. I just wonder how they're going to mess it up this year?

[smileski]

Taking the pish...

http://www.royalmailchat.co.uk/communit ... 4&p=639046" onclick="window.open(this.href);return false;

3) Delivery Specification

Addressed items: delivery to take place within 3 working days from receipt (including Saturdays). (Except certain elections relating to Europe where it may be extended to 7 days from receipt.)

Un-addressed items: delivery to take place within 7 working days from receipt (including Saturdays).

The impact of delivering this letter traffic will be excluded from normal workload calculations.

All other operational issues will be dealt with at local level in line with the IR Framework.

you have posted the incorrect advice for the original poster, you have posted the information for election material not poll cards, the specification for poll cards may in fact be to be delivered the same day, see below:

5. The service standard for addressed election material candidate mail remains delivery within 3 working days from receipt in the office and 7 days for unaddressed.

The service standard for poll cards will depend upon which of our products (eg, 1c, 2c; DSA) each returning officer chooses to use. The cards should be dealt with in line with the normal specification for each product stream. There is a further Poll Card Mailing Option that is available for Local Authorities to use which has a 3 day delivery specification; this will carry no indicia other than the words ‘delivered by Royal Mail’

This needs clarifying and quickly!

I understand that the poll cards have to be delivered as spec, but the threat of not getting paid for any if you work your hours seems to be spreading.....

So does anyone know for sure?

The agreement doesn't mention forfeiting ALL payment if you decide to finish on time, but this is what managers are saying in my office too.

[Spartacus]

Doesn't get much clearer than this.

From: Dale Lang

Sent: 02 April 2014 11:44
To: Bobby Gibson
Cc: Hayley Nutley; Andrew Martin
Subject: RE: Elections 2014



Dear Bob



I’m happy to confirm that we take exactly the same view on the extended delivery issue. The unit payments mean we don’t pay overtime for the election material or poll cards but if the volume of ‘non-election material’ workload requires overtime then yes that should be paid in the normal way. The fact that we make election material unit payments on the day does not mean there can be no extended delivery overtime.



Andy and I can make this clear to colleagues.



On your second point you’re right we do recognise there may be occasions where the volume of poll cards and other mail mean is it simply not possible to maintain the full product service specification. But we have to be careful about how we can say this in our communications. We ask people to do all they reasonably can and if having done so some poll cards fall back to the next delivery we would not withhold the unit payment. As you say we will be pragmatic where necessary. I sent the words in red below to our heads of IR in response to a request for clarity on what DOMs should do in the event that volume made it impossible to clear the poll cards on one day.



While we make every effort to meet these service standards there are occasions when volumes make this impossible and some fall into the next delivery. We do not intend to withhold unit payments in the event of this happening.



dale

[smileski]

Doesn't get much clearer than this.

From: Dale Lang

Sent: 02 April 2014 11:44
To: Bobby Gibson
Cc: Hayley Nutley; Andrew Martin
Subject: RE: Elections 2014



Dear Bob



I’m happy to confirm that we take exactly the same view on the extended delivery issue. The unit payments mean we don’t pay overtime for the election material or poll cards but if the volume of ‘non-election material’ workload requires overtime then yes that should be paid in the normal way. The fact that we make election material unit payments on the day does not mean there can be no extended delivery overtime.



Andy and I can make this clear to colleagues.



On your second point you’re right we do recognise there may be occasions where the volume of poll cards and other mail mean is it simply not possible to maintain the full product service specification. But we have to be careful about how we can say this in our communications. We ask people to do all they reasonably can and if having done so some poll cards fall back to the next delivery we would not withhold the unit payment. As you say we will be pragmatic where necessary. I sent the words in red below to our heads of IR in response to a request for clarity on what DOMs should do in the event that volume made it impossible to clear the poll cards on one day.



While we make every effort to meet these service standards there are occasions when volumes make this impossible and some fall into the next delivery. We do not intend to withhold unit payments in the event of this happening.



dale

Brilliant work Spartacus!

Just what i've been looking for, this could be goldust!