Carrickfergus Conundrum Confirmed.

[TrueBlueTerrier]

Change in delivery from Royal Mail - Carrickfergus

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Royal Mail this week began introducing changes to the way it delivers mail in Carrickfergus (covering BT38 7, 8 & 9 post codes).

Postmen and women have begun using new delivery methods and adopting revised routes as these changes are introduced on a phased basis.

The organisation is writing to every address in the borough including households, businesses and other organisations.

Acknowledging the changes will require a period of adjustment for staff, Royal Mail says it will be doing everything possible to maintain a high level of service.

It is anticipated that the programme will take about four weeks to implement.

Royal Mail’s General Manager for Northern Ireland, Gary Crawford said: “The changes to delivery routes will mean that a member of our local and experienced team will still be delivering to our customers in Carrickfergus.

“The local delivery team are fully committed to providing a high quality of service that is as reliable and friendly as customers have come to expect from Royal Mail in Carrickfergus over many years.”

In a statement Royal Mail went on to explain it was making changes to maintain services and to keep prices as low as possible.

It pointed out that fewer letters are now posted every day and it needs to organise delivery routes to be as efficient as possible.

Royal Mail also delivers more larger items and is investing in new equipment to carry these items to customers even more securely.

The equipment also reduces the risk of injury to postmen and women from carrying heavier mail bags.

What this means for customers with BT38 addresses:

Royal Mail will continue to deliver in the morning and for a longer period during the day. Many customers will continue to get their mail by lunchtime.

· The time customers receive mail will depend on where they live on the new delivery route. This may be later or possibly earlier than current delivery times.

· When mail volumes vary, Royal Mail may need to adjust delivery arrangements and times.

If customers have any queries after they have received a letter, they can call the customer services team on 0845 601 1399. Deaf and hard of hearing customers can use our Textphone: 0845 600 0606.

[Judgee]

It is anticipated that the programme will take about four weeks to implement.


Royal Mail will continue to deliver in the morning and for a longer period during the day. Many customers will continue to get their mail by lunchtime.

[DGP1]

Is there some sort of reward for cut and paste in RM?

[UnhappyGremlin]

Is there some sort of reward for cut and paste in RM?

No. But you can train idiots to do it. Apparently. Which is just as well.