I realise that RM are notoriously slow to react to new competition and are not that innovative when it comes to launching new products and services. However in the light of continued growth in the on-line retail market there is an area which the business needs to look at and that is the development of post shops.
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There will always be a need for home delivery but in terms of post shops RM already has much of the infrastructure with it's network of callers offices and different category of post office which could form the basis of a post shop network.
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