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Notes on doors...

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
Glyno
Posts: 27
Joined: 29 Nov 2008, 21:18
Gender: Male

Notes on doors...

Post by Glyno »

On the round I'm covering there's an address with the following note selotaped to the inside of the door:

"As agreed with Royal Mail, please leave any signed-for letters or packages addressed to ****** or ******. Thank You".

This morning was the first time I actually had a recorded (A4 sized, would have gone through the letter-box) for the address in question.
There was no reply and, undecided, I left a red card and returned the mail to the office.

Was I being over-cautious?
Listonosz
Posts: 49
Joined: 11 Feb 2009, 20:21
Gender: Male

Re: Notes on doors...

Post by Listonosz »

We've always been told to ignore any notes on doors, no-one home, slip it and let 'em pick it up from office
clashcityrocker
Posts: 16688
Joined: 22 Sep 2009, 13:50
Gender: Male
Location: strummerville

Re: Notes on doors...

Post by clashcityrocker »

If there really is an "agreement with RM" you should have a record of it on the frame or in the log book.
Always err on the side of caution.
The societies of consumption and squandering of material resources are incompatible with the idea of economic growth and a clean planet.
johnnyp
Posts: 5239
Joined: 27 Jan 2007, 16:00
Gender: Male
Location: SE ENGLAND

Re: Notes on doors...

Post by johnnyp »

You done the right thing mate :Applause
Cheetah
Posts: 428
Joined: 13 Oct 2009, 13:17
Gender: Male

Re: Notes on doors...

Post by Cheetah »

Glyno wrote:On the round I'm covering there's an address with the following note selotaped to the inside of the door:

"As agreed with Royal Mail, please leave any signed-for letters or packages addressed to ****** or ******. Thank You".

This morning was the first time I actually had a recorded (A4 sized, would have gone through the letter-box) for the address in question.
There was no reply and, undecided, I left a red card and returned the mail to the office.

Was I being over-cautious?
Not at all....... I don't think there has ever been any agreement for posties to sign and leave goods on behalf of the recipient, as has been said many times before it is the sender whom we are representing as they have paid RM and they wanted a signature off the recipient, not one of us posties.

The only agreemnt I was ever aware of was regards a neighbour which has now been stopped or "a safe place" for goods,which i'm not sure if it is still in force or not. In saying that the correct procedure was for the householder was to write in and confirm their safe place, this was retained and a special instruction put on the relevant fitting, as I say i'm not sure of this still applies.

Any how you were 100% correct NEVER sign for anything :Very Happy ...
RedBagMan
Posts: 1010
Joined: 01 Aug 2010, 17:53
Gender: Male
Location: Behind the lens

Re: Notes on doors...

Post by RedBagMan »

Had a sign-for today - bloke signed for it - and 5 mins later he's chasing me down the street saying "This isn't ours !" Checked through the rest of that street's bundle and found the "right address" ("16" rather than 1A" - so I pushed it through - with a scribbled 739 explaining the full story (why don't 739s have a "blank space" for notes/comments/explanations ??). Twenty mins later - coming down the other side of the street - customer arrives at home - go thru explanation yet again - they're happy (got packet) - I'm happy (got signature).

The whole sign-for thing scares me sh*tless at times - caution IS the watchword ..(especially if you're a floater/on a new walk).
"We're under model" - oh no we're not - stick your lapse elsewhere ...
sidewinder
EX ROYAL MAIL
Posts: 348
Joined: 24 Oct 2008, 18:05
Gender: Male

Re: Notes on doors...

Post by sidewinder »

739 it. Without a doubt.
kawoxux
Posts: 300
Joined: 18 Aug 2011, 19:36
Gender: Male

Re: Notes on doors...

Post by kawoxux »

ALways ignore, would rather get a complaint that I ignored a note than that I "lost" a recorded.
Bahia Feliz
Posts: 1169
Joined: 22 Sep 2008, 21:04
Gender: Male

Re: Notes on doors...

Post by Bahia Feliz »

RedBagMan wrote:Had a sign-for today - bloke signed for it - and 5 mins later he's chasing me down the street saying "This isn't ours !" Checked through the rest of that street's bundle and found the "right address" ("16" rather than 1A" - so I pushed it through - with a scribbled 739 explaining the full story (why don't 739s have a "blank space" for notes/comments/explanations ??). Twenty mins later - coming down the other side of the street - customer arrives at home - go thru explanation yet again - they're happy (got packet) - I'm happy (got signature).

The whole sign-for thing scares me sh*tless at times - caution IS the watchword ..(especially if you're a floater/on a new walk).
Even though you had already got a signature for the item i think you should have left a 739 still at the correct address as when the customer came to your office to collect it their signature would have shown up on the system(I think)! :hmmmm
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Notes on doors...

Post by Lounge Lizard »

Glyno wrote:On the round I'm covering there's an address with the following note selotaped to the inside of the door:

"As agreed with Royal Mail, please leave any signed-for letters or packages addressed to ****** or ******. Thank You".

This morning was the first time I actually had a recorded (A4 sized, would have gone through the letter-box) for the address in question.
There was no reply and, undecided, I left a red card and returned the mail to the office.

Was I being over-cautious?
"selotaped to the inside of the door" - ignore it, but signed and selotaped to the outside of the door so you can keep it, then that might be different. :Very Happy
Stella102
Posts: 597
Joined: 06 Aug 2011, 19:32
Gender: Male

Re: Notes on doors...

Post by Stella102 »

Never sign for anything. Those lazy bastards can either get up early and get it at the DO or wait in.
kawoxux
Posts: 300
Joined: 18 Aug 2011, 19:36
Gender: Male

Re: Notes on doors...

Post by kawoxux »

Lounge Lizard wrote:
Glyno wrote:On the round I'm covering there's an address with the following note selotaped to the inside of the door:

"As agreed with Royal Mail, please leave any signed-for letters or packages addressed to ****** or ******. Thank You".

This morning was the first time I actually had a recorded (A4 sized, would have gone through the letter-box) for the address in question.
There was no reply and, undecided, I left a red card and returned the mail to the office.

Was I being over-cautious?
"selotaped to the inside of the door" - ignore it, but signed and selotaped to the outside of the door so you can keep it, then that might be different. :Very Happy
Doesn't prove anythhing really, whats stopping someone nicking something, then writing out a note saying "Leave parcels at x" and claiming it was on the door..?
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Notes on doors...

Post by Lounge Lizard »

kawoxux wrote:
Lounge Lizard wrote:
Glyno wrote:On the round I'm covering there's an address with the following note selotaped to the inside of the door:

"As agreed with Royal Mail, please leave any signed-for letters or packages addressed to ****** or ******. Thank You".

This morning was the first time I actually had a recorded (A4 sized, would have gone through the letter-box) for the address in question.
There was no reply and, undecided, I left a red card and returned the mail to the office.

Was I being over-cautious?
"selotaped to the inside of the door" - ignore it, but signed and selotaped to the outside of the door so you can keep it, then that might be different. :Very Happy
Doesn't prove anythhing really, whats stopping someone nicking something, then writing out a note saying "Leave parcels at x" and claiming it was on the door..?
I was meaning a familiar walk where I know not only the residents but also their handwriting. :Very Happy
dagger
Posts: 10
Joined: 16 Dec 2007, 11:41

Re: Notes on doors...

Post by dagger »

never sign for anything yourself - even if you know them - it will come back on you, and you will be in the poo..

I know that it seems that you are doing the customer a favour, but don't do it
meercat
Posts: 814
Joined: 21 Apr 2010, 16:15
Gender: Male

Re: Notes on doors...

Post by meercat »

RedBagMan wrote:Had a sign-for today - bloke signed for it - and 5 mins later he's chasing me down the street saying "This isn't ours !" Checked through the rest of that street's bundle and found the "right address" ("16" rather than 1A" - so I pushed it through - with a scribbled 739 explaining the full story (why don't 739s have a "blank space" for notes/comments/explanations ??). Twenty mins later - coming down the other side of the street - customer arrives at home - go thru explanation yet again - they're happy (got packet) - I'm happy (got signature).

The whole sign-for thing scares me sh*tless at times - caution IS the watchword ..(especially if you're a floater/on a new walk).
I'm baffled as to why you would accept a signature from 1A then put item through 16. When 16 gets home and finds item on their matt what's to stop them claiming they didn't recieve it and claiming compensation for lost item?? When the 'signature' is checked they can prove it's not theirs (via driving licence or passport) and you will then be accused of forging signature and stealing item. You should have crossed out the 1A sig, written the item number on a new line and got 16 to sign for it - or NAFL it.