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Recorded Item gone Amiss

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
19times
Posts: 339
Joined: 11 Aug 2011, 13:36
Gender: Female

Recorded Item gone Amiss

Post by 19times »

Alrite fellas, just after a bit of advice.

I had a recorded packet on Sat which i had to leave a docket for as they were away but today the fella stopped me in his car saying he's been to the office and it can't be found :hmmmm

I'm pretty sure i handed it back in although with it being a new part of my much extended walk i can't be 100% sure although it aint in my bags/van/frame/house! etc etc

What happens? i told the bloke i'd have a look and also to ring the number on the back of the docket.

It's got me :d'oh!
TrueBlueTerrier
FORUM ADMINISTRATOR
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Joined: 30 Dec 2006, 10:29
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Location: On my couch

Re: Recorded Item gone Amiss

Post by TrueBlueTerrier »

Do you hand it dirrectly to the callers office - if not it may just be delayed - at our place the Saturday ones sometimes don't turn up till Tuesday.

Also it is possible that the item has been misfiled in the callers office, there are lots of possibilities to be honest.
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19times
Posts: 339
Joined: 11 Aug 2011, 13:36
Gender: Female

Re: Recorded Item gone Amiss

Post by 19times »

TrueBlueTerrier wrote:Do you hand it dirrectly to the callers office - if not it may just be delayed - at our place the Saturday ones sometimes don't turn up till Tuesday.

Also it is possible that the item has been misfiled in the callers office, there are lots of possibilities to be honest.
We hand it back into the PHG locker all with the card with a band around it all.

I can't think where it would be other than the office somewhere - i know i haven't got it! things like this play on my mind!!
IcanthelpthewayIam
Posts: 4067
Joined: 26 May 2009, 13:37
Gender: Male

Re: Recorded Item gone Amiss

Post by IcanthelpthewayIam »

if you hadnt handed into the office wouldnt whoever is in the office have asked you where it was? ie item undelivered on card and no item returned with card?
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POSTMAN
SITE ADMINISTRATOR
Posts: 32787
Joined: 07 Aug 2006, 03:19
Gender: Male

Re: Recorded Item gone Amiss

Post by POSTMAN »

This is affectionately know as the Chuckle Brothers room of doom syndrome,to me,to you...

I handed it in
I can't find it
I know i handed it in
Well you couldn't of it's not here
Well i'm sure i did
Well you couldn't of
Can i search for it
Woteva
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I found it
Where was it
It was in the 60's
What number was it again?
It was 24
Woteva,must of been my day off now can you leave,this is a secure area.
I Wrote-During Covid-Which is still relevant now
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The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
19times
Posts: 339
Joined: 11 Aug 2011, 13:36
Gender: Female

Re: Recorded Item gone Amiss

Post by 19times »

zx135 wrote:if you hadnt handed into the office wouldnt whoever is in the office have asked you where it was? ie item undelivered on card and no item returned with card?
Not sure why they havent to be honest! maybe they only realised when the bloke came to collect it today with the card.
POSTMAN wrote:This is affectionately know as the Chuckle Brothers room of doom syndrome,to me,to you...

I handed it in
I can't find it
I know i handed it in
Well you couldn't of it's not here
Well i'm sure i did
Well you couldn't of
Can i search for it
Woteva
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I found it
Where was it
It was in the 60's
What number was it again?
It was 24
Woteva,must of been my day off now can you leave,this is a secure area.
I like that :Very Happy
factorycat
Posts: 79
Joined: 19 Mar 2011, 16:31
Gender: Male

Re: Recorded Item gone Amiss

Post by factorycat »

do you not write down what packets/letters/recorded/specials that you bring back???

only takes 2 minutes and if ever one goes missing - you have covered ya back!!
19times
Posts: 339
Joined: 11 Aug 2011, 13:36
Gender: Female

Re: Recorded Item gone Amiss

Post by 19times »

factorycat wrote:do you not write down what packets/letters/recorded/specials that you bring back???

only takes 2 minutes and if ever one goes missing - you have covered ya back!!
Nope! may start doing that but in saying that not had a prob before.
fng
Posts: 462
Joined: 20 Jun 2011, 16:54
Gender: Male

Re: Recorded Item gone Amiss

Post by fng »

POSTMAN wrote:This is affectionately know as the Chuckle Brothers room of doom syndrome,to me,to you...

I handed it in
I can't find it
I know i handed it in
Well you couldn't of it's not here
Well i'm sure i did
Well you couldn't of
Can i search for it
Woteva
<
<
<
I found it
Where was it
It was in the 60's
What number was it again?
It was 24
Woteva,must of been my day off now can you leave,this is a secure area.
:Very Happy You funny guy... i like you... :Very Happy
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jockstrapp
EX ROYAL MAIL
Posts: 970
Joined: 28 Mar 2009, 17:58
Gender: Male

Re: Recorded Item gone Amiss

Post by jockstrapp »

Just tell them you handed it back..... end off and don't worry about it. We have all had this (well a few off us :Very Happy )
alhothi
Posts: 44
Joined: 01 Oct 2009, 21:07
Gender: Male

Re: Recorded Item gone Amiss

Post by alhothi »

You could ask PHG to do an audit trail if you have the recorded delivery number that would tell if it was booked back in.
muzzy
Posts: 220
Joined: 04 Sep 2011, 21:01
Gender: Male

Re: Recorded Item gone Amiss

Post by muzzy »

factorycat wrote:do you not write down what packets/letters/recorded/specials that you bring back???

only takes 2 minutes and if ever one goes missing - you have covered ya back!!
We HAVE to fill out a form with address, type of mail ie letter or packet and whether recorded, special etc when we return our non deliverables to the locker. As above, we are covered
Wessex
EX ROYAL MAIL
Posts: 1267
Joined: 10 Jul 2007, 17:20

Re: Recorded Item gone Amiss

Post by Wessex »

muzzy wrote:
factorycat wrote:do you not write down what packets/letters/recorded/specials that you bring back???

only takes 2 minutes and if ever one goes missing - you have covered ya back!!
We HAVE to fill out a form with address, type of mail ie letter or packet and whether recorded, special etc when we return our non deliverables to the locker. As above, we are covered
Same at our office , does help the callers staff a great deal to be fair even though its a pain in the Derry Air :whistle
kawoxux
Posts: 300
Joined: 18 Aug 2011, 19:36
Gender: Male

Re: Recorded Item gone Amiss

Post by kawoxux »

This has happened to me once before. I always take everything back to the DO, but theres no actual paper record of what I take back. So I just pointed out that, well, I've never lost anything before, I definitely bought it back. They can't prove, because there's no paper record of what I actually take back, that it was me who lost it and it hasn't got mislaid somewhere else afterwards.. manager accepted this and nothing more was said..

Saying that it did have me worried for a while, but one out of hundreds... and I'm fairly sure it wasn't my fault!
19times
Posts: 339
Joined: 11 Aug 2011, 13:36
Gender: Female

Re: Recorded Item gone Amiss

Post by 19times »

Turned up... in my packet bag this morning without a recorded sticker on mind :hmmmm may have fell off.

I re-delivered today, the woman was not too impressed with the callers office... she was ok with me considering :Very Happy