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What is Guidelines on seconds per call

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
music4essex
Posts: 717
Joined: 15 Oct 2009, 16:18
Gender: Female

What is Guidelines on seconds per call

Post by music4essex »

Hi just returned from holiday and within 1hr was called into office to be put on NCI procedure(non Culpabale Inefficeiency)
Over a 3 month period, one of the procedures quoted was that each delivery point must only take 30 seconds is this right as I mentioned to my dom that a lot of my adresses have long driveways and dead ground so they take longer he says it averages out, I don't belive this, and have to inprove on 30 seconds :d'oh!

Today I was prep tested but not a 1 minute test but over the whole period of getting the frame preped and bagged up.

It seems to me that because he was unable to coduct me on the previous of going slow he is now using this procedure.

Tomorrow he says he is coming out with me to watch me do part of my delivery, it just beggrs bekief that for 21 yrs can do the job ok and now they keep coming up with other means of trying to get you out and yet this procedure is suppose to be councilling you , I think not.

I will not sign with my usual name but it has to do with TOWIE mum

BTW Holiday was great in orlando just trying to get over jet lag not good on deliveries lol :wave
hampshireman
Posts: 792
Joined: 18 Dec 2009, 15:17
Gender: Male

Re: What is Guidelines on seconds per call

Post by hampshireman »

music4essex wrote:Hi just returned from holiday and within 1hr was called into office to be put on NCI procedure(non Culpabale Inefficeiency)
Over a 3 month period, one of the procedures quoted was that each delivery point must only take 30 seconds is this right as I mentioned to my dom that a lot of my adresses have long driveways and dead ground so they take longer he says it averages out, I don't belive this, and have to inprove on 30 seconds :d'oh!

>>> wrong. made up numbers.

Today I was prep tested but not a 1 minute test but over the whole period of getting the frame preped and bagged up.
>>> wrong. B&H one would think, as no test exists

It seems to me that because he was unable to coduct me on the previous of going slow he is now using this procedure.
>>>> Indeed he is. Made up on the hoof

Tomorrow he says he is coming out with me to watch me do part of my delivery, it just beggrs bekief that for 21 yrs can do the job ok and now they keep coming up with other means of trying to get you out and yet this procedure is suppose to be councilling you , I think not.
>>>> wrong... if he does then ask him to explain how the delivery should be done. Bounce it back to himI will not sign with my usual name but it has to do with TOWIE mum

BTW Holiday was great in orlando just trying to get over jet lag not good on deliveries lol :wave
>>> nice to hear
Dorset Plodder
Posts: 4351
Joined: 29 Apr 2009, 20:05
Gender: Male

Re: What is Guidelines on seconds per call

Post by Dorset Plodder »

Good Luck with the H & B! I agree he shouldn't be giving you a "Prep Test" over the whole of your Duty Prep! One minute Only. What's you're Rep doing?
Like all Wage Slaves, he had two crosses to bear: The people he worked for and the people he worked with! (Stephen Vizinczey.)
100%
Posts: 33
Joined: 07 Jun 2010, 20:56
Gender: Male

Re: What is Guidelines on seconds per call

Post by 100% »

never mind testing your ability, tell him to show you how to do it and you time him. works both ways i don't think!!
Pat Ostman
Posts: 2797
Joined: 17 Sep 2008, 21:53
Gender: Male
Location: In the Line Managers office being screwed over.

Re: What is Guidelines on seconds per call

Post by Pat Ostman »

Sounds like harassment to me.
Run, rabbit run. Dig that hole, forget the sun.
And when at last the work is done. Don't sit down, it's time to dig another one