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d2d question....

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
templek
Posts: 63
Joined: 22 Oct 2008, 18:19
Gender: Male

d2d question....

Post by templek »

What if the house says 'no junk mail, leaflets free newspapers' etc Are you supposed to deliver? I have had people come chasing after me handing them back saying 'cant you read the sign? it says no junk mail!' What if say 95% of houses on a road has the said notices, are you supposed to still do them? or advise them to opt out, but its not always practicalble. When Im delivering d2d with mail, i tell them I have leaflets, the customer always says 'no thanks'.
dubdaz
Posts: 264
Joined: 06 Jun 2007, 15:55
Gender: Male
Location: london borough in kent

Re: d2d question....

Post by dubdaz »

Yes your supposed to deliver them,RM say they have to officially opt out.I dont though and have changed the totals on my walk to reflect this,only about 10 'no junk mail' signs.If it was a large number I would deliver them though as it aint worth risking my job.
Any married man should forget his mistakes. There's no use in two people remembering the same thing.
Indy
Posts: 977
Joined: 03 May 2010, 07:05
Gender: Male

Re: d2d question....

Post by Indy »

templek wrote:What if the house says 'no junk mail, leaflets free newspapers' etc Are you supposed to deliver? I have had people come chasing after me handing them back saying 'cant you read the sign? it says no junk mail!' What if say 95% of houses on a road has the said notices, are you supposed to still do them? or advise them to opt out, but its not always practicalble. When Im delivering d2d with mail, i tell them I have leaflets, the customer always says 'no thanks'.
A large number of places have this sign on there doors on my walk.... I ignore it! can a householder sack you? I just say if you have a problem call/contact customer service.

There is ONLY 1 house on my walk that I don't deliver D2D. The single frail old aged pensioner lives alone and has terminal lung cancer and has asked me not to deliver it... under the circumstances I respect his wishes.
MrPPatt
Posts: 36
Joined: 03 Jul 2011, 21:07
Gender: Male

Re: d2d question....

Post by MrPPatt »

Yeah - its a disgrace that we ignore the wishes of the householder. I could not believe that RM was delivering pizza leaflets, when I joined. Even joining the Mail Preferences Service does not save you from this crap. :speak to the hand

The RM opt-out service is a joke - its deliberately hard to join and there is no official mechanism for implementing it, on the rare occasion that someone does join.

Patt :[
R5Rich
Posts: 41
Joined: 28 Feb 2011, 21:57
Gender: Male

Re: d2d question....

Post by R5Rich »

Be grateful most don't opt out, I know down my way Dominos and Pizza hut must be keeping RM in business :D
pokos27
Posts: 657
Joined: 15 Apr 2010, 19:32
Gender: Male

Re: d2d question....

Post by pokos27 »

royal mail will be called d2d mail in a few years time, i pity those in rich areas they get the most junk, ask rural deliveries and posh village deliveries how many d2d they deliver.
dblad
Posts: 448
Joined: 20 Nov 2009, 18:26
Gender: Male

Re: d2d question....

Post by dblad »

Indy wrote:
templek wrote:What if the house says 'no junk mail, leaflets free newspapers' etc Are you supposed to deliver? I have had people come chasing after me handing them back saying 'cant you read the sign? it says no junk mail!' What if say 95% of houses on a road has the said notices, are you supposed to still do them? or advise them to opt out, but its not always practicalble. When Im delivering d2d with mail, i tell them I have leaflets, the customer always says 'no thanks'.
A large number of places have this sign on there doors on my walk.... I ignore it! can a householder sack you? I just say if you have a problem call/contact customer service.

There is ONLY 1 house on my walk that I don't deliver D2D. The single frail old aged pensioner lives alone and has terminal lung cancer and has asked me not to deliver it... under the circumstances I respect his wishes.
Why should people have to spend their time and money getting in touch with RM when they haven't asked for these things, what right have you got putting this rubbish in someones letter box when they've asked you not to.
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: d2d question....

Post by DGP1 »

dblad wrote:
Indy wrote:
templek wrote:What if the house says 'no junk mail, leaflets free newspapers' etc Are you supposed to deliver? I have had people come chasing after me handing them back saying 'cant you read the sign? it says no junk mail!' What if say 95% of houses on a road has the said notices, are you supposed to still do them? or advise them to opt out, but its not always practicalble. When Im delivering d2d with mail, i tell them I have leaflets, the customer always says 'no thanks'.
A large number of places have this sign on there doors on my walk.... I ignore it! can a householder sack you? I just say if you have a problem call/contact customer service.

There is ONLY 1 house on my walk that I don't deliver D2D. The single frail old aged pensioner lives alone and has terminal lung cancer and has asked me not to deliver it... under the circumstances I respect his wishes.
Why should people have to spend their time and money getting in touch with RM when they haven't asked for these things, what right have you got putting this rubbish in someones letter box when they've asked you not to.
Because it's our job, deliver everything and if they don't want it then flag it up to your manager and let them MANAGE :roll:
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
CharlesSpooner
Posts: 383
Joined: 20 Jul 2011, 15:22
Gender: Male

Re: d2d question....

Post by CharlesSpooner »

Personally I obey the customer wishes and bring the items back. If asked why I tell them that the item(s) was refused by the customer - a perfectly good reason for returning any normal mail so why should it not count for D2D's?
rhino49
EX ROYAL MAIL
Posts: 1644
Joined: 04 Jun 2007, 21:50
Gender: Male
Location: At home with my feet up

Re: d2d question....

Post by rhino49 »

Our customers are the people who pay for a service and thereby pay our wages - everyone else is simply a recipient of paid for deliveries. That may appear a bit blunt but the people who request a door to door delivery for their product promotion are trying to keep themselves in a job and we benefit from that - for everyone else there is the recycle bin.

The people we deliver too should be happy that the DTD items are posted with their mail and not littering their garden paths or left hanging out of the box as is the case with many of the independent leaflet droppers.

The DTD workload now supports our fragile existence as a business and to wish it gone or reduced just doesn't make sense.
We wish to serve - but we will not be servile