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sheffield help centre
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peppapig
- Posts: 61
- Joined: 05 Sep 2009, 19:07
- Gender: Female
sheffield help centre
just called to ask what stage im on and was told they cant disclose that information? anyone know why?
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dvbuk55
- EX ROYAL MAIL
- Posts: 16650
- Joined: 02 Jun 2007, 19:17
- Gender: Male
Re: sheffield help centre
If you check the downloads section you'll find the criteria and you should be able to work it out for yourself from that and your sickness absence.peppapig wrote:just called to ask what stage im on and was told they cant disclose that information? anyone know why?
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noggin1969
- Posts: 1321
- Joined: 13 Oct 2009, 17:28
- Gender: Male
Re: sheffield help centre
Probably something to do with data protection as the operator could not verify your identity over the phone , you can apply in writing under the ‘subject access requests’ part of the data protection act.
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TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 72725
- Joined: 30 Dec 2006, 10:29
- Gender: Male
- Location: On my couch
Re: sheffield help centre
Spot on.noggin1969 wrote:Probably something to do with data protection as the operator could not verify your identity over the phone , you can apply in writing under the ‘subject access requests’ part of the data protection act.
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DGP1
- Posts: 15551
- Joined: 07 Jun 2007, 20:39
- Gender: Male
- Location: Terminus
Re: sheffield help centre
Bollox, all you should need is your pay number (just like phoning the HMRC or DHSS you just need your id number for them to talk to you).TrueBlueTerrier wrote:Spot on.noggin1969 wrote:Probably something to do with data protection as the operator could not verify your identity over the phone , you can apply in writing under the ‘subject access requests’ part of the data protection act.![]()
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I'm preparing myself for the zombie invasion, rule number 1 - Cardio
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spiderwoods
- Posts: 44
- Joined: 07 Sep 2007, 20:48
Re: sheffield help centre
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Last edited by spiderwoods on 17 Nov 2022, 21:56, edited 1 time in total.
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sheff postie
- MAIL CENTRES/PROCESSING
- Posts: 131
- Joined: 04 Feb 2011, 22:01
- Gender: Male
Re: sheffield help centre
Ive heard they tried charging someone a tenner for it to cover cost's 
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TrueBlueTerrier
- FORUM ADMINISTRATOR
- Posts: 72725
- Joined: 30 Dec 2006, 10:29
- Gender: Male
- Location: On my couch
Re: sheffield help centre
Thats the law sheffsheff postie wrote:Ive heard they tried charging someone a tenner for it to cover cost's
Can I charge a fee for dealing with a subject access request?
Yes, an organisation receiving a subject access request may charge a fee for dealing with it. If you choose to do this, you need not comply with the request until you have received the fee. The maximum fee you can charge is £10.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
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Indy
- Posts: 977
- Joined: 03 May 2010, 07:05
- Gender: Male
Re: sheffield help centre
Same here BUT our manager won't give out any sick information either so everyones in the dark. Reckons if your sick your sick stage info is nether here nor there unless your doing a sickie! I do have SOME sympathy for RM as I've heard numerous people over the years say that there going sick as all there stages have lapsed!spiderwoods wrote:I`ve had the same experience. They told me to ask my line manager my sick record as if they told me it could encourage me to go sick!!
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Lounge Lizard
- EX ROYAL MAIL
- Posts: 9458
- Joined: 06 Aug 2007, 21:54
Re: sheffield help centre
I walked past the Royal Mail building in Pond Street, Sheffield recently - the most dismal looking 1960s office block you could find anywhere outside eastern Europe.
