1. re-directions.
all the time letters come to our office, with the address scribbled out, and another next to it saying, plz re-direct to this address (which is different to the return address). what do you do. possible reasons. a. the guy couldn't be arsed putting a sticker on it so just wrote it on, or b. did the guy just run out of re-direction stickers and wrote on it because the DOMs couldn't be arsed requesting more in. or c. is it somebody trying to actually get away without paying or d. there is no official re-direction but the written address on the letter is the persons new address.
i want to just return to sender or surcharge but there is a good chance it could be an actual re-direction which a customer is paying for. your thoughts?
2. surcharges. does anybody else not surcharge NHS hospitals because you think when they pay for it its coming from the taxpayers pocket. i just surcharge private companies.
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re-directions and surcharges
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Hitcher
- Posts: 1528
- Joined: 20 Sep 2009, 09:59
- Gender: Male
Re: re-directions and surcharges
Under the USO we have to redeliver anything as long as it's not from a business.
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chrisj
- Posts: 1883
- Joined: 21 Dec 2010, 16:24
- Gender: Male
Re: re-directions and surcharges
Its most likely that the present occupier is forwarding a mail for a previous occupier or tenant.
As regards use of official redirection stickers, some posties are too lazy to reorder (mostly floaters that think it is not my round/job). Or stickers runs out - it happens, including it runs out and there is just a few days or weeks left... I tend to put the mail in the official redirection bag when there is no sticker and then write the address on the bag.
If the redirection is within the same office then postmen might just right the address on the letter and put it on your frame or let you know about it...
Forwarding mail is sometimes abused and I think they probably should all be charged or made to put a stamp on it. As for not surcharging govt, charitable, educational establishments or OAP, I think it is up to your conscience...
As regards use of official redirection stickers, some posties are too lazy to reorder (mostly floaters that think it is not my round/job). Or stickers runs out - it happens, including it runs out and there is just a few days or weeks left... I tend to put the mail in the official redirection bag when there is no sticker and then write the address on the bag.
If the redirection is within the same office then postmen might just right the address on the letter and put it on your frame or let you know about it...
Forwarding mail is sometimes abused and I think they probably should all be charged or made to put a stamp on it. As for not surcharging govt, charitable, educational establishments or OAP, I think it is up to your conscience...
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taurus88
- Posts: 1259
- Joined: 14 Aug 2010, 17:53
- Gender: Male
Re: re-directions and surcharges
I sometimes run out of stickers and admittedly I write on the letter instead - it's usually a case of me having re-ordered stickers but them taking about a fortnight to turn up
. What difference does it make when I'm always delivering letters that have been unofficially redirected anyway? What's the point of having an official redirection, full stop?
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wacko74
- EX ROYAL MAIL
- Posts: 1572
- Joined: 04 Apr 2009, 20:35
- Gender: Male
Re: re-directions and surcharges
I thought if the letter had been opened, then unofficially redirected by the house-holder then we can surcharge it?
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gundog140
- Posts: 35
- Joined: 05 Feb 2011, 14:31
- Gender: Male
Re: re-directions and surcharges
I agree. We are no longer allowed to arrange unofficial keepsafes with customers as it is deemed as a loss of revenue. I wonder how much money is spent reprocessing/delivering unofficial redirections.taurus88 wrote: What difference does it make when I'm always delivering letters that have been unofficially redirected anyway? What's the point of having an official redirection, full stop?
Secondly, I've noticed where people have an official redirection and maybe don't like the look of something that has been forwarded onto them, they will write gone away on it and stick it back in the post. This goes through the system again returning to yours truly to be returned to sender with a red sticker on it.
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arnold cheshire
- Posts: 5309
- Joined: 14 Oct 2010, 21:28
- Gender: Male
- Location: england
Re: re-directions and surcharges
its allowed a free redirection under them circumstances as long as the envelope hasnt been opened :ncfokimski1976 wrote:1. re-directions.
all the time letters come to our office, with the address scribbled out, and another next to it saying, plz re-direct to this address (which is different to the return address). what do you do. possible reasons. a. the guy couldn't be arsed putting a sticker on it so just wrote it on, or b. did the guy just run out of re-direction stickers and wrote on it because the DOMs couldn't be arsed requesting more in. or c. is it somebody trying to actually get away without paying or d. there is no official re-direction but the written address on the letter is the persons new address.
i want to just return to sender or surcharge but there is a good chance it could be an actual re-direction which a customer is paying for. your thoughts?
2. surcharges. does anybody else not surcharge NHS hospitals because you think when they pay for it its coming from the taxpayers pocket. i just surcharge private companies.
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POSTMAN
- SITE ADMINISTRATOR
- Posts: 32784
- Joined: 07 Aug 2006, 03:19
- Gender: Male
Re: re-directions and surcharges
Who are you to decide,and that is not a dig btw just making a point.2. surcharges. does anybody else not surcharge NHS hospitals because you think when they pay for it its coming from the taxpayers pocket. i just surcharge private companies.
If you have to surchage you surcharge,it's not your or our job to weed what we want out.
Potential sacking there as well.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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Lounge Lizard
- EX ROYAL MAIL
- Posts: 9458
- Joined: 06 Aug 2007, 21:54
Re: re-directions and surcharges
The money they waste and their gross ineficiency means the NHS would be top of my list for surcharging.POSTMAN wrote:Who are you to decide,and that is not a dig btw just making a point.2. surcharges. does anybody else not surcharge NHS hospitals because you think when they pay for it its coming from the taxpayers pocket. i just surcharge private companies.
If you have to surchage you surcharge,it's not your or our job to weed what we want out.
Potential sacking there as well.
No, second after the MoD.