ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!

Parcels Marked "Fragile"

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
taurus88
Posts: 1259
Joined: 14 Aug 2010, 17:53
Gender: Male

Parcels Marked "Fragile"

Post by taurus88 »

I had a few of these the other day and I have to say I was disgusted with the way they were treated. They were just chucked into the same packet bag, right at the bottom, and then had the next load of packets and parcels lumped on top of them. I don't know how I'm expected to maintain my own duty of care with items of this nature when they've already been treated like basketballs before I've even got a hold of them. Then of course there's the transition between the office and my pouch for when I pick them up - once again, because I'm unable to make the driver aware of these fragile items, there is no real way to ensure they are properly treated. Obviously it's no big deal, but I couldn't help but think last night who would be held responsible should a customer complain, especially if more than one of the fragile items ended up broken/whatever. It really irritates me sometimes how hopeless and naive policy is towards certain things. Take recordeds as another example. It's about time a general directive was issued to everyone that, when prepping, recordeds should be left face up on the fitting so that the duty man will be aware of them. Not so with some people - you'd not think they'd been postmen for twenty years and ought to know better. Personally, when I chuck somebody's walk out that's what I do. It makes sense, doesn't it?
postiel
Posts: 56
Joined: 05 May 2007, 09:34
Location: south

Re: Parcels Marked "Fragile"

Post by postiel »

sticking a fragile sticker on does not entitle the sender to special treatment
they pay the same
if it did everyone would do it :evil/mad :evil/mad :evil/mad
janitor
EX ROYAL MAIL
Posts: 689
Joined: 28 Aug 2007, 16:18
Gender: Male

Re: Parcels Marked "Fragile"

Post by janitor »

Nothing is fragile if it's packed properly.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 72719
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: On my couch

Re: Parcels Marked "Fragile"

Post by TrueBlueTerrier »

janitor wrote:Nothing is fragile if it's packed properly.
and if it isn't packed properly its not fragile for long. :d'oh!
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support Any news stories you can't post - PM me with a link
My sharing of news articles should not be interpreted as an endorsement or condemnation of any particular viewpoint or the issues presented. I share them solely for informational purposes.
TeeferTiger
EX ROYAL MAIL
Posts: 2783
Joined: 22 Dec 2008, 13:56
Gender: Female
Location: Welsh Wales

Re: Parcels Marked "Fragile"

Post by TeeferTiger »

I have to agree with the posters above I'm afraid.

Whilst I take every care I can with ones marked fragile (and take even more care with the ones that say please and thank you on them!), they don't pay anymore to send the packet than someone else who hasn't stuck fragile on the outside.

The only reason things get broken is poor packaging. I have seen things damaged whilst in the care of RM and they could probably have been avoided by being handled a little more carefully, loaded correctly but the crux of the matter is, they weren't packaged to withstand the rigours of the postal system.

I also don't know why people use parcel paper to wrap up flexible items like clothing. ALWAYS rips!
Does this rag smell of chloroform to you?
TeeferTiger
EX ROYAL MAIL
Posts: 2783
Joined: 22 Dec 2008, 13:56
Gender: Female
Location: Welsh Wales

Re: Parcels Marked "Fragile"

Post by TeeferTiger »

Sherpas Rule wrote:I remember someone once sent a bottle of champagne wrapped in nothing but brown paper, it was in bits by the time it reached my D.O. Are people really that stupid?
Do you really need me to answer that question?!
Does this rag smell of chloroform to you?
IloveMYredTROLLEY!
EX ROYAL MAIL
Posts: 1923
Joined: 02 Apr 2010, 06:54
Gender: Male

Re: Parcels Marked "Fragile"

Post by IloveMYredTROLLEY! »

I recently laughed at the pathetic packaging on several items marked fragile, to the extent that I've made a point of bringing the issue up with each customer. If I received a fragile package in such packaging I would be straight onto the complaints section of the sender, asking them how exactly my fragile item is being protected from transportation damage, even more so if it is not sent with "specials" insurance!

I agree about "hidden recorded/internationals" not being blatently for my attention when I arrive at my frame. Knowing how many and where I have all my signiture items is a vital part of prepping any walk, but especially one that regularly has over 15 such items a day.
Last edited by IloveMYredTROLLEY! on 19 Aug 2010, 19:10, edited 1 time in total.
DGP1
Posts: 15551
Joined: 07 Jun 2007, 20:39
Gender: Male
Location: Terminus

Re: Parcels Marked "Fragile"

Post by DGP1 »

Jimmy Carr`s laugh wrote:And all these years I thought they had fraggles in them !! Wasted my timem talking to them then ,feel like a right fool now :d'oh!
Oh there's an 80's reference................Cast you cares away, worries for another day :nervous
I'm preparing myself for the zombie invasion, rule number 1 - Cardio
Lounge Lizard
EX ROYAL MAIL
Posts: 9458
Joined: 06 Aug 2007, 21:54

Re: Parcels Marked "Fragile"

Post by Lounge Lizard »

It's not just 'Fragile' that means little, what about 'This Way Up' and arrows on packets not much bigger than a fag packet ? :crazy: