Management LOVE this "RM just want you to work the hours you are paid for" I don't think anyone has a problem with that, but let's take a look at the REALITY of what goes on in an office, or at least the one I work in.
We finish early because of the golden carrott 'job and finish' They (management) see this and add more work, so the boys come in earlier, work faster, don't take breaks, run around and finish early. Management see this and say "Ohh you got time to do MORE" so we take on more and still come in early, still rush around and all that jazz.
We're making a rod for our own backs.
Also there are some slimy, no-good, snakey bathplugs in my office that will complain to the manager if you seem to be 'slow'. It's not that you're slow, it's you're not rushing around like a f***ing idiot to get home early. It's like being in infants school "Sir, sir I've sorted in more than him. He's going slow on purpose just so he doesn't have to do more work. Sir, sir, Johnny didn't do his absorption today, but I did. It's not fair. He took 3 1/2 hurs to do his round on purpose. I'm a good boy and run around like a fool and finished by half 12. Arn't I a good boy" I digress.
I agree, the strikes 'should' have a greater effect this time around, especialy in the larger offices. We simply don't have the number of staff members we once did. Also, alot of them are part times and on those lousy 1 hour contracts. Not as many full timers as before.