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Royal Mail/Parcelforce DIB cards

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
dazzler123
Posts: 459
Joined: 11 Oct 2021, 17:36
Gender: Male

Royal Mail/Parcelforce DIB cards

Post by dazzler123 »

Found out today that we are both using identical cards now. Had a customer on saturday showing me 2 delivery cards 1st and 2nd attempt, both had no parcel tracking number on them, so she cant arrange delivery. Strange i thought, leave it with me and ill bring it out Monday. Turns out it wasnt on our system at all as its Parcelforce. The card is identical bar a small parcelforce logo corner of the card

What dufus is making these decisions?
77SAMPOST77
PARCELFORCE
Posts: 362
Joined: 20 Sep 2022, 15:49
Gender: Male

Re: Royal Mail/Parcelforce DIB cards

Post by 77SAMPOST77 »

dazzler123 wrote:
01 Dec 2025, 14:48
Found out today that we are both using identical cards now. Had a customer on saturday showing me 2 delivery cards 1st and 2nd attempt, both had no parcel tracking number on them, so she cant arrange delivery. Strange i thought, leave it with me and ill bring it out Monday. Turns out it wasnt on our system at all as its Parcelforce. The card is identical bar a small parcelforce logo corner of the card

What dufus is making these decisions?
There are boxes on the cards that you tick to show the customer whether it is a royal mail parcel or a Parcelforce item ,
If the correct box has not been ticked and tracking number not included that is down to the driver being lazy .