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Outside Letterbox

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
kazardaimenu
Posts: 1391
Joined: 13 Apr 2022, 19:11
Gender: Male

Outside Letterbox

Post by kazardaimenu »

I was recently shouted at by an unhinged type for putting his mail through the letterbox on his door instead of the small outside letterbox. Do people have a preference when both options are available?
woody38
EX ROYAL MAIL
Posts: 273
Joined: 19 Apr 2016, 08:38
Gender: Male

Re: Outside Letterbox

Post by woody38 »

If somebody has a outside letter box I always use it, they may have dogs, u cannot always hear a dog.
Foxel
EX ROYAL MAIL
Posts: 514
Joined: 04 Oct 2021, 21:20
Gender: Male

Re: Outside Letterbox

Post by Foxel »

If they have one, and I see it, I always use the outside one and assume it is there for a reason such as a dog. Normally if they don't want you to use it they tape over it but there will always be someone unhappy. I had a complaint because I put a parcel through a letterbox instead of leaving it in a newspaper box.
I'm turning purple!
iHateD2Ds
Posts: 547
Joined: 16 Apr 2008, 16:33

Re: Outside Letterbox

Post by iHateD2Ds »

Really the owner should either tape up or place a note on their undesired delivery point stating “ please use the box on the wall” or what other alternative may be.
Canyouclosethegate
Posts: 11
Joined: 09 Jun 2021, 21:22
Gender: Male

Re: Outside Letterbox

Post by Canyouclosethegate »

I just assumed they'd have a dog.
TopperGas
Posts: 3467
Joined: 13 Feb 2021, 22:46
Gender: Male

Re: Outside Letterbox

Post by TopperGas »

I asked a customer this week which I should use and they said the door, as the wall letterbox was just for customers to put in their egg money!!
WalkerX
Posts: 425
Joined: 20 Feb 2021, 22:31
Gender: Male

Re: Outside Letterbox

Post by WalkerX »

Likewise. It was a white box in amongst some other white cupboards. I had to apologise and say that I was n`t normally on that round.
I use the box if I see it, but some people don`t even bother to look in them. Most of them are too small to be of any use, so I`ll put larger letters/small packets through the letterbox.
richietns
Posts: 1085
Joined: 17 Oct 2011, 18:09
Gender: Male

Re: Outside Letterbox

Post by richietns »

I couldn't get a package in the outside box once so knocked on the door the customer was pleasant and told me it was off the previous owner just put it through the the door :neutral:
Asmad
EX ROYAL MAIL
Posts: 49
Joined: 02 Nov 2021, 17:30
Gender: Male

Re: Outside Letterbox

Post by Asmad »

Unless there's an obvious reason, I usually just use whichever looks newer. So into the shiny new letterbox instead of the rusty old outside box, or vise versa if the box on the wall is shiny and new.
korky
Posts: 797
Joined: 30 Dec 2007, 09:28

Re: Outside Letterbox

Post by korky »

if there is an outside letterbox and something won't fit in it, and let's face it some a pretty naff then you should p739 it even if it would go through the door letterbox, guessing nobody would complain at a thick catalogue left on top, but nothing else,
also this is when knowledge of the duty comes in knowing they can still use it or not, their dog may have died but kept it up,
if unsure p739 it and zero comeback other than a grunt from the householder moaning they had to pick up the 99p earrings from china