How can RM compete when it has a USO to comply with?

[Mr Rush]

If I were Royal Mail, I'd go into partnership with a manufacturer of secure lock boxes. That could also be used as a safeplace even for Signed for items. They need to start thinking creatively and compete on a technological level too, else the likes of Amazon are gonna roll out their own systems that will destroy our business.

Given the saving in time, fuel and van repairs it might even be worth the Royal Mail paying for the boxes and their installation! Also something like the Amazon lockers could be installed at RM sites meaning that people could get their parcels whenever they wanted rather than during the restricted hours of opening for enquiry offices.

I had the same thought recently. Instead RM is selling off all its prime urban real estate.