This would be good as a sticky or thread in it's own right thanks for posting T.B.TTrueBlueTerrier wrote:Got it - Its in the Conduct Code for some strange reason.madelin4 wrote:Cheers TBTTrueBlueTerrier wrote:there is I will track it down an post it up over the weekend,madelin4 wrote:Is there any downloads on procedures for cutting off to print out??This is what i will be doing with my longer walk.
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3 DELIVERY
3.1 PRIOR TO COMMENCEMENT
a) Where an employee feels that on completion of preparation he/she may experience difficulty in completing his/her delivery within the authorised time allotted, he/she should approach
his/her manager as soon as possible before setting out on delivery. It will be for the manager to discuss any problem and advise the employee what particular action should be taken.
b) When an individual has requested assistance on delivery, but the manager feels that assistance is not required, this decision along with the advice given to the employee will be recorded and associated with the daily traffic volume records. The employee can have access to this record and may ask to see it prior to commencement of his/her delivery. In addition to recording the employee's request, the employee will be instructed to ring his/her local manager prior to a specified time or as soon as possible if full completion of delivery workload within the time allotted proves not to be possible.
3.2 AFTER COMMENCEMENT OF DELIVERY
a) If an individual is prevented from completing their delivery for any reason, it is essential that this is reported immediately either by returning to the office or by telephone (telephone costs will be refunded). A written record will be kept.
b) All employees should be informed of the local authorised arrangements, in writing, preferably in plastic card form if available.
4. GENERAL
a) Employees must be made aware that mail must NEVER be taken home at the end of a delivery. Correct endorsement procedures and correct use of the pouching off wallet, if appropriate, will avoid this.
b) Although the main aim will be to avoid the circumstances that may pose operational difficulties to an employee and to find ways of overcoming any potential problem at a very early stage, it is also important that all employees are made fully aware of the implications of delaying mail and possible consequences.
c) Measures shall be put in place to advise staff on the course of action to be taken when difficulties arise when managers are unavailable.
5. SAFEGUARDING CUSTOMER MAIL (ROYAL MAIL CONDUCT CODE)
UNEXCUSED DELAY TO MAIL
The responsibility for safeguarding the mail and giving it prompt and accurate treatment is one of the most important duties of all employees.
Various actions can cause mail to be delayed, e.g. carelessness, negligence, breach or disregard of a rule or guideline. Such instances are to be distinguished from wilful delay although they may also be treated as misconduct, and in more serious instances could also result in dismissal.
Furthermore, Royal Mail does recognise that genuine mistakes and misunderstandings do occur and it is not the intention of the Business that such cases should be dealt with under the Conduct Code beyond counselling for the isolated instance. The key is that employees should do their job to the best of their ability and, if in doubt, ask for their manager's advice and guidance.
WILFUL DELAY
Wilful delay of mail is classed as gross misconduct, which if proven could lead to dismissal. The test to determine whether actions may be considered as wilful delay is as follows:
Deliberate action taken by an employee that causes mail to be delayed is called wilful delay. Where proven, such breaches of conduct can lead to dismissal, even for a first offence; indeed Wilful Delay is a criminal offence and can result in prosecution.
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when to prep door to doors
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k979aaa
- Posts: 12578
- Joined: 03 Sep 2007, 19:14
- Gender: Male
- Location: THE NORTH
when to prep door to doors
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madelin4
- Posts: 1220
- Joined: 04 Jun 2007, 16:56
when to prep door to doors
Ok folks, a copy of the report was produced to the dom, he still says that they are to be prepped in own time or use our break time to do prep them in. Ok, so its in black and white that we have 20% a day to do allocated in duty time. What road do we take when they still say that is not true?????? 
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madelin4
- Posts: 1220
- Joined: 04 Jun 2007, 16:56
when to prep door to doors
Well we still have to prep them 2gether when 3 of them. I normally just prep in the single slots. But now that walk is bigger cant do that. What i mean is sitting at your frame putting the 20% for that day and just bundle them up. If i am doing that they are at me!! So if i cant fire my 20% in my working time that i am paid for then when am i meant to do them? Do we need to take this above dom and go to his boss to find out???linkinpark wrote:OK this is hypothetical, If RM still insist not taking D2Ds out is wilful delay and insist you must prep them in your own time ( You with me so far? ) Can you not just leave em under your frame and tell RM that is your cut off? After all its not addressed so their is NO need to throw them off in the frame is there?
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pickaname
- Posts: 1467
- Joined: 11 Sep 2007, 20:24
when to prep door to doors
They cant force you to work over your time.
We have been told at our office that we must prep 20% per day in the duty time and deliver these in the 3.5 hour delivery span (sometimes a struggle when you have 750 drops and 4 items).
The matrix/floater has to do the same - doesnt happen though as he/she has no means of getting paid and how do you decide who gets what?
If this means we have to cut off or claim then so be it.
Royal Mail or any other employer is breaking the law by forcing you to work overtime.
PREPPING DOOR TO DOOR ITEMS IN YOUR OWN TIME IS FORCED OVERTIME
If your manager or dom says you must prep door to door in your own time then tell them you wont be doing them.
FFS people, sort yourselves out and stop giving your (alleged) precious lives away to Royal Mail for free.
We have been told at our office that we must prep 20% per day in the duty time and deliver these in the 3.5 hour delivery span (sometimes a struggle when you have 750 drops and 4 items).
The matrix/floater has to do the same - doesnt happen though as he/she has no means of getting paid and how do you decide who gets what?
If this means we have to cut off or claim then so be it.
Royal Mail or any other employer is breaking the law by forcing you to work overtime.
PREPPING DOOR TO DOOR ITEMS IN YOUR OWN TIME IS FORCED OVERTIME
If your manager or dom says you must prep door to door in your own time then tell them you wont be doing them.
FFS people, sort yourselves out and stop giving your (alleged) precious lives away to Royal Mail for free.
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Yahoorsur
- Posts: 512
- Joined: 02 Jul 2007, 08:52
- Gender: Male
- Location: Dunfermline
when to prep door to doors
pickaname wrote:They cant force you to work over your time.
We have been told at our office that we must prep 20% per day in the duty time and deliver these in the 3.5 hour delivery span (sometimes a struggle when you have 750 drops and 4 items).
The matrix/floater has to do the same - doesnt happen though as he/she has no means of getting paid and how do you decide who gets what?
If this means we have to cut off or claim then so be it.
Royal Mail or any other employer is breaking the law by forcing you to work overtime.
PREPPING DOOR TO DOOR ITEMS IN YOUR OWN TIME IS FORCED OVERTIME
If your manager or dom says you must prep door to door in your own time then tell them you wont be doing them.
FFS people, sort yourselves out and stop giving your (alleged) precious lives away to Royal Mail for free.
well put sir,heres one postie who wont be prepping D2D in his own time.
The more you know, the worse it gets.