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parcel collection from customer's
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postieblueshirt
- Posts: 1241
- Joined: 01 Oct 2019, 22:05
- Gender: Male
parcel collection from customer's
This has not been mentioned once in my office I doubt anyone who's not a member of this chat site knows collections are even a thing.
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wacko74
- EX ROYAL MAIL
- Posts: 1572
- Joined: 04 Apr 2009, 20:35
- Gender: Male
parcel collection from customer's
As you've got such a firm grasp of it perhaps you'd be kind enough to follow up on my suggestion and provide a simple step by step guide for the process, including what to do when a parcel can't be collected for whatever reason.HA1 wrote:Bad pupil.it’s not hard to understand
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fb1969
- EX ROYAL MAIL
- Posts: 1693
- Joined: 29 Aug 2012, 08:38
- Gender: Male
- Location: hiding on the backstreets
parcel collection from customer's
PDA Guide
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Last edited by fb1969 on 03 Oct 2020, 16:12, edited 1 time in total.
Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
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fb1969
- EX ROYAL MAIL
- Posts: 1693
- Joined: 29 Aug 2012, 08:38
- Gender: Male
- Location: hiding on the backstreets
parcel collection from customer's
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Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
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fb1969
- EX ROYAL MAIL
- Posts: 1693
- Joined: 29 Aug 2012, 08:38
- Gender: Male
- Location: hiding on the backstreets
parcel collection from customer's
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Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
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fb1969
- EX ROYAL MAIL
- Posts: 1693
- Joined: 29 Aug 2012, 08:38
- Gender: Male
- Location: hiding on the backstreets
parcel collection from customer's
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Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
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fb1969
- EX ROYAL MAIL
- Posts: 1693
- Joined: 29 Aug 2012, 08:38
- Gender: Male
- Location: hiding on the backstreets
parcel collection from customer's
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Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
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fb1969
- EX ROYAL MAIL
- Posts: 1693
- Joined: 29 Aug 2012, 08:38
- Gender: Male
- Location: hiding on the backstreets
parcel collection from customer's
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Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
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chocolatesaltyballs
- EX ROYAL MAIL
- Posts: 106
- Joined: 11 May 2014, 18:31
- Gender: Male
parcel collection from customer's
"your manager must authorize any failed collections" ...how does that work when they've all f****d off home 3 hours previous?
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NewPostieUK
- Posts: 2104
- Joined: 06 Jan 2008, 21:38
- Gender: Male
- Location: SickAsAChipLand
parcel collection from customer's
Wow. I had no idea. This is live now?
My 'training' was a fellow postie saying 'do you know about these new collections?'
No.
'Well, they are shown on your PDA, it lists them, tells you where to pick them up. Don't worry its a max of 5 a day, you'll probably hardly ever get any. '
I had no idea you had to scan them, and no idea I could be taking back up to 25 parcels, along with all the other returns etc.
My 'training' was a fellow postie saying 'do you know about these new collections?'
No.
'Well, they are shown on your PDA, it lists them, tells you where to pick them up. Don't worry its a max of 5 a day, you'll probably hardly ever get any. '
I had no idea you had to scan them, and no idea I could be taking back up to 25 parcels, along with all the other returns etc.
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postslippete
- Posts: 4198
- Joined: 14 Jul 2014, 16:27
- Gender: Male
parcel collection from customer's
I'm not against parcel collections as all additional business is good for the company. But they say its only limited to 5 calls per customer. Does anyone with half a brain really believe that this will still be the case in the future??
Why has the Union just accepted this? Any credible Union would only be agreeing to any new changes in return for something for their members.
Why has the Union just accepted this? Any credible Union would only be agreeing to any new changes in return for something for their members.
On the face of it, shareholder value is the dumbest idea in the world.
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Grumpyoldmailman
- Posts: 810
- Joined: 24 Nov 2019, 22:29
- Gender: Male
parcel collection from customer's
Same up here. Anyone actually done a collection yet?postieblueshirt wrote:This has not been mentioned once in my office I doubt anyone who's not a member of this chat site knows collections are even a thing.
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Cucumber
- Posts: 1052
- Joined: 09 Dec 2018, 10:24
- Gender: Female
parcel collection from customer's
Is this going to be 6 days a week?
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geordieboy123
- Posts: 384
- Joined: 06 Nov 2014, 17:35
- Gender: Female
parcel collection from customer's
We were told it starts on 14 OctoberGrumpyoldmailman wrote:Same up here. Anyone actually done a collection yet?postieblueshirt wrote:This has not been mentioned once in my office I doubt anyone who's not a member of this chat site knows collections are even a thing.
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fb1969
- EX ROYAL MAIL
- Posts: 1693
- Joined: 29 Aug 2012, 08:38
- Gender: Male
- Location: hiding on the backstreets
parcel collection from customer's
Six days a week. And as mentioned before, for van shares there is the potential of 50 packets in one day.
One of the patronising videos showed a postie with an LWT happily collect what I'd call a BT Modem sized box and pop it in one of the pouches which was conveniently empty. No mention of days like today when it is peeing down, or the day when the pouch still has a load of post in it, or the day when the pouch already has 739'd items in it etc etc
One of the patronising videos showed a postie with an LWT happily collect what I'd call a BT Modem sized box and pop it in one of the pouches which was conveniently empty. No mention of days like today when it is peeing down, or the day when the pouch still has a load of post in it, or the day when the pouch already has 739'd items in it etc etc
Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.