parcel collection from customer's

FAB · Post by **FAB** » 01 Nov 2020, 10:44

Dindin wrote:
FAB wrote:Got given a DPD return today! Wrong courier I explained! Customer was still trying to hand it over!
did this come up on the PDA?

No...

k979aaa · Post by **k979aaa** » 01 Nov 2020, 16:10

Wonder if this will be suspended given the new restrictions coming in on Thursday.

malawihap · Post by **malawihap** » 01 Nov 2020, 19:01

k979aaa wrote:Wonder if this will be suspended given the new restrictions coming in on Thursday.

I Think we all know the answer to that

Acca Dacca · Post by **Acca Dacca** » 01 Nov 2020, 19:29

How long before people try it on and fob you off with parcels they havent paid to be collected in the hope you take it

Gonna be some run ins I think

I hope ''if its not on my scanner I cant take it'' doesnt become a line I need to ever say more than once

sequinn · Post by **sequinn** » 07 Nov 2020, 23:00

I haven’t had any training and I’ve had 3 parcels to collect so far. My PDA is not set up for them so I collect and send to DO with a covering note. They cannot be left at a Post Office according to the postmaster. Apparently nothing to do with Post Office Counters.

Rael, the IAK · Post by **Rael, the IAK** » 08 Nov 2020, 18:07

If they don't show on your PDA, how do you know to collect them then?

citypostie · Post by **citypostie** » 08 Nov 2020, 19:53

Rael, the IAK wrote:If they don't show on your PDA, how do you know to collect them then?

You only collect from jobs that are on the PDA. You know if you've got any as soon as you scan your route header, if non show up you haven't got any to do

cpsteve · Post by **cpsteve** » 09 Nov 2020, 16:55

citypostie wrote:
Rael, the IAK wrote:If they don't show on your PDA, how do you know to collect them then?
You only collect from jobs that are on the PDA. You know if you've got any as soon as you scan your route header, if non show up you haven't got any to do

For some reason some PDAs have not got the collections on them, in our office the manager will come and tell you if you have one, i expect you then have to get a PDA from someone who has got the collections on it.

2yearpostie · Post by **2yearpostie** » 09 Nov 2020, 17:10

cpsteve wrote:
citypostie wrote:
Rael, the IAK wrote:If they don't show on your PDA, how do you know to collect them then?
You only collect from jobs that are on the PDA. You know if you've got any as soon as you scan your route header, if non show up you haven't got any to do
For some reason some PDAs have not got the collections on them, in our office the manager will come and tell you if you have one, i expect you then have to get a PDA from someone who has got the collections on it.

They come up on your pda when you scan your collection code

Post by **fb1969** » 09 Nov 2020, 17:40

Sounds like there are still PDAs out there that haven't had the latest update. RM bringing in something new without the correct resources or equipment available, who'd have expected that to happen!

twoloops · Post by **twoloops** » 09 Nov 2020, 17:48

Lino texted me earlier, feet up watching "A Place In The Sun" apparently I had a collection to collect today, nothing on my PDA? Ignored his text, I'm not on call.

Post by **SpacePhoenix** » 09 Nov 2020, 21:59

fb1969 wrote:Sounds like there are still PDAs out there that haven't had the latest update. RM bringing in something new without the correct resources or equipment available, who'd have expected that to happen!

PDAs not properly in the cradles when the update got sent out?