2 d bar codes

[arnold cheshire]

Might be a daft question, but I've never actually been trained/coached on what to scan. On the tracked, is it the square barcode, or the one with the tracking code below/above it?

Try the 2D barcode first (the square shaped one), if that won't scan then try the 1D barcode (the rectangular shaped one).

All 2d don't have 1d

[SpacePhoenix]

Might be a daft question, but I've never actually been trained/coached on what to scan. On the tracked, is it the square barcode, or the one with the tracking code below/above it?

Try the 2D barcode first (the square shaped one), if that won't scan then try the 1D barcode (the rectangular shaped one).

All 2d don't have 1d

Many Tracked items have both 1D and 2D barcodes. There are some Tracked items that only have 1D barcodes

[arnold cheshire]

Might be a daft question, but I've never actually been trained/coached on what to scan. On the tracked, is it the square barcode, or the one with the tracking code below/above it?

Try the 2D barcode first (the square shaped one), if that won't scan then try the 1D barcode (the rectangular shaped one).

All 2d don't have 1d

Many Tracked items have both 1D and 2D barcodes. There are some Tracked items that only have 1D barcodes

ok

[Celgar]

With the tracked items we usually zap the standard rectangular barcode in preference because there have been 'issues' with the square barcodes only on the tracked items not working properly in the past. If there is a problem scanning the rectangular barcode on tracked items then we zap the square ones. They are supposed to give the same result but there can be discrepancies and any hassle or blame will often be directed at posties first.