PDA Freezing Up

Post by **eastie** » 16 Mar 2016, 17:08

regularly go back to the office with 20 to 40 scanned items not downloaded including collection boxes as well on my round.
You take the battery out and reset but still shows suspended.
Aparantly we are in an area with a crap reception.
Once its put in the cradle back at the office it clears most of the time but sometimes next day its still not downloaded.
They are crap

steve1873 · Post by **steve1873** » 16 Mar 2016, 18:44

woopesh wrote:If it has scanned, there is a number in the middle on the top that will display a 1 and then go to 0 or tick up for every scan you make. Make a note of what's there (either a 0 or total number scanned) before you scan and check it goes up by 1.

Partly correct.

You see, if on an occasion you have multiple scans for 1 address, say 4 scanned items, when you hit done this wont add 4 to the total number in top right. It will add 1, as the pda uploads the 4 scans as a single individual "job".

gfboots · Post by **gfboots** » 16 Mar 2016, 21:09

I am sure you could have a separate forum just regarding PDAs!!
I am lucky if I go a full day without having PDA problems.
There is always some kind of fault with them.Items not sending /flat batteries.Com's not connecting problems.
A lot of times Freezing up/ problems at door steps.even some customers press random buttons by mistake when they are signing for items,making the pdas malfunction!!

I Think the main reason is they are "old" and worn out( a bit like some posties lol).
We have been told never to take the battery off,as it can interfere with previous scans that have been made on that day?You can't get enough charge in the van cradles between loops(i believe the main purpose of the charging cradles in the vans are just for "Sat nav" use, and not for the purpose of charging the pdas up?)

CharlesSpooner · Post by **CharlesSpooner** » 18 Mar 2016, 13:06

When it freezes up completely a soft reset can't be performed on my PDA.

Post by **eastie** » 18 Mar 2016, 18:13

also on my PDA on bright days I cannot see the screen

Post by **CPTNemoUK** » 21 Mar 2016, 19:32

Had a collection the other day the pda i used crashed over 10 times. Made me go over a hour

luckily its was a easy collection.

GT85 · Post by **GT85** » 07 Apr 2016, 17:23

I've heard that the new pda is much better but how is the roll out program going ? It would be nice to know how much longer we are going to have to put up with the cr@p we have.

Post by **TrueBlueTerrier** » 07 Apr 2016, 17:35

GT85 wrote:I've heard that the new pda is much better but how is the roll out program going ? It would be nice to know how much longer we are going to have to put up with the cr@p we have.

Everyone should have them by October this year according to various messages from Royal Mail. So Christmas 2020 is my personal bet.