podstar wrote:Are the 2 links to the documents in the above posts now out dated? I referred to them when in conversation with my line manager and he said they are part of the old agreement and iwt is now the recognised and agreed method of measuring throughput and workloads.
He is right, but applying it wrong - the IWT is for the whole office and is not a test for or even to be applied to individuals.
Clashes post in this thread explains it http://www.royalmailchat.co.uk/communit ... 42&t=55514" onclick="window.open(this.href);return false;