signing for items

[Stormproof]

The only people I sign anything for is blind people, if they don't want to/can't do it themselves. Everyone else has to sign for their own. If no answer its 739'd and back to the office RM can and will sack you now for any little mistake. You've been warned.

[bandit650]

We had a brief in our office over signing for items and for leaving items for customers in places a few weeks back,problem cropped up because one of the guys said he had left the items in the greenhouse,only the customer said she never had the item,the whole thing ended up on a discipline case,the only thing was that they had not briefed us on the matter and if they had then they had no prof,the guy got a year on his record because as a long term member of staff he should have known the procedure and the rules,of course this then opened a whole can of worms up so now everyone is now really clear on the matter you do not sign for anything or leave anything for any of your customers because if you do and anything goes wrong then you will be out of a job,so now everyone brings everything back that they cant get rid of,it causes no end of problems for the callers office but that is tough no body can now loose their job and no one is in any confusion of what is expected.

[taurus88]

I never sign for owt nowadays. Not even for the blind, the insane, the whatever. How stupid would you have to be to a) do the job the wrong way and b) leave a paper/electronic trail proving, should the worst come to the worst, that you've done the job the wrong way?

Now, when I was a wet behind the ears newb, I did some silly things. I'm lucky I got away with them. There's just no point any more. Getting home fifteen minutes early isn't worth getting sacked for the next day.

[dvbuk55]

I never sign for owt nowadays. Not even for the blind, the insane, the whatever. How stupid would you have to be to a) do the job the wrong way and b) leave a paper/electronic trail proving, should the worst come to the worst, that you've done the job the wrong way?

Now, when I was a wet behind the ears newb, I did some silly things. I'm lucky I got away with them. There's just no point any more. Getting home fifteen minutes early isn't worth getting sacked for the next day.

Absolutely! People are beginning to wake up to the fact that there is little point in rushing round and cutting corners with the distinct possibility that they could be sacked. More and more people are realising that they should only come in on their time, prep the d2d as scheduled, use the trolley and take their due breaks. That is the way to protect jobs.

[muzzy]

they will sack someone because of it, we have all done it, but its not worth it in the long run. You need to cover yourself, no matter what they do, cost cutting is all the rage at royal mail.

no, i havent

[bandit650]

they will sack someone because of it, we have all done it, but its not worth it in the long run. You need to cover yourself, no matter what they do, cost cutting is all the rage at royal mail.

no, i havent

Sorry i have never signed for anything,i have never considered that it was worth my job,the way i view it is that if a customer orders something and it needs signing for they are either in or they can pick the item up,choice is theirs,i will always leave a docket.

[meercat]

I've been on a walk this week where there is a letter in with the re-direction pack from a householder giving permission for the duty holder or any reserve to sign for any packet and then post it through their letterbox or place into their hippo box, where do you stand when this happens, never come across this before. any advice?

That permission can't be given by the householder - it is the SENDER that has entered into a contract with RM which states we will get a signature on delivery of an item. If the letter was from the sender that would be fine. Show the letter to LM and query it on this basis. I would refuse to sign for anything. If you decide to sign get a photocopy of this letter for your own records, you may need to show it to an employment tribunal one day.

[brothermagrew]

Postman who signed for a parcel on behalf of frail customer lost his job after Royal Mail took disciplinary action.


Read more: http://www.dailymail.co.uk/news/article ... ction.html" onclick="window.open(this.href);return false;

Wake up and smell the roses it just isn't worth putting your livelihood at risk.

Ooops just noticed that this link has already been posted by bedfordrl.

Did however whilst perusing come across this (parcelforce) and was surprised by the Managing Director's Office response. Has to be scrolled down and read through in it's entirety.

http://www.consumeractiongroup.co.uk/fo ... in-my-name" onclick="window.open(this.href);return false;

Suffice to say Parcelforce driver dobbed in by an irate customer

[krussel]

Used to do it a lot in the olden days but not done it for a while now as just to plain risky

Also a lot of Ebay packets around and people just love to say they have not arrived and try to claim through Paypal.

[thechemisyshop]

never do it -i used to do for people i knew - but that one bit me on the ass-boy i knew claimed a high value item was never recieved when i done him a favour
he lived in a cottage in the middle of nowhere and claimed someone passing must have got or i must have pinched it -stories in the papers the full works -but the boy was overboard and he had a form for this type of thing also there was a load of other stuff i was able to bring up in my defence -the police virtually laughed in his face and told me not to worry

even the management eventually saw it my way but it took 6 months to clear all the mess up - when im on that round now i wont deliver to that address anymore and they have to send someone else out with the mail for that house

-DONT DO IT --it aint worth it

[Redyam]

Who is it you are actually helping? Most of the time people do because they are lazy, don't want to write a p739 card out and dont want to carry the item around. Do the job properly!
Yes it's all too easy to do it, because most of the time you will get away with it. However there is always that one time that you won't...