slave wrote:What happened to learning a walk, I've been on countless walks that I've not known without training and sent back a few odds and ends perhaps but never half the mail.
Don't go criticising people that have done the job for years when after two years you obviously can't do the job you're paid to do. Everybody has to learn walks, we've all been through it, get used to it, oh ye don't forget to get used to the couldn't-give-a-s**t-attitude from management too, been that way for years, never changed, never will.
And yes, generally RM/management don't give a toss and do throw you in at the deep end on numerous occasions, in the words of a typical RM manager "if you don't like it, leave and find another job!!"
Flats - not your problem, had the same problem myself in the past, try a couple of times with buzzers and the like if no answer then endorse as such - report it to the manager the day after and wait while they either try and resolve the problem or push it aside and just forget about it. It's the owners of the flats that should ensure reasonable access.
TBH I think BT is the model the govt / regulator want / hope RM will follow.
RM do sell phone, insurance and financial services already.
On the other hand BT were privatised and given more freedom to diversify and compete equally than RM have been.
Trouble is unlike the phone network, the RM universal service network needs a permanent daily workforce operating across the whole network.
In that way we are more like network rail or the gas network (not in terms of permanent daily staffing but in terms of service obligation).
Trouble is I don't think anyone who has the power to alter the course of RM cares if it fails as there are no safety implications...
A universal service like ours is either doomed to fail or to dump the USO.
TNT and dutch postal methods here we come...
ein there 2 years mate why do you still have no experience in the walks should be well bedded in now its called bein a spare