It's not your problem if the mail doesn't get delivered mate. Managers get paid to deal with all that crap.stokes11eg wrote::shock--Problem is, I cannot stop worrying about the customers on the receivng end of tis so called deal of the century! Although Iwill not work past my time, the vast majority of mail will not be delivered on a daily basis! The revision needs revised!
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Revisions,wont they just level out after time?
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OnAFlyer
- Posts: 1938
- Joined: 16 Aug 2009, 14:24
- Gender: Male
Re: Revisions,wont they just level out after time?
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Faun
- Posts: 3
- Joined: 16 Mar 2010, 14:48
- Gender: Male
Re: Revisions,wont they just level out after time?
I'm getting lots of abuse from customers about mail being delivered late....last drops were around 4pm!....i just pass on the office phone number to them and let them complain away....
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clashcityrocker
- Posts: 16738
- Joined: 22 Sep 2009, 13:50
- Gender: Male
- Location: strummerville
Re: Revisions,wont they just level out after time?
I give them the office phone number ......and the next day they complain they couldn't get through.Faun wrote:I'm getting lots of abuse from customers about mail being delivered late....last drops were around 4pm!....i just pass on the office phone number to them and let them complain away....
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Faun
- Posts: 3
- Joined: 16 Mar 2010, 14:48
- Gender: Male
Re: Revisions,wont they just level out after time?
Thing is, i do sympathise with the customers...it's a shoddy service they are getting now....under the old system of delivery i cleared everyday on my walk, not so anymore....royal mail dont care about customer service anymore...it all about profit..... 
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Spedley
- Posts: 1209
- Joined: 16 Jul 2007, 17:32
- Location: Warwickshire
Re: Revisions,wont they just level out after time?
This revision is a bit more balanced than the last revision with most walks being about 4 hours. Unfortunately we have 27 mins less per day to deliver, all the packets, specials and tracked, D2D into workload, van checks and trolleys which even RM admit are slower than carrying it.
On the whole, our office should level out at about 1.5 deliveries per van share when everything settles down. If they don't make the deliveries smaller then the office will never run smoothly.
On the whole, our office should level out at about 1.5 deliveries per van share when everything settles down. If they don't make the deliveries smaller then the office will never run smoothly.