have i made a mistake?

[morleyposty]

from what ive been told/shown.

i can hand in the confirmation card the next working day.
if i have any undelivered mail then i can hand this in at the PO or post them back in the system unless its recorded/signed.
what is meant by hand in keys?
plus i have been told that its not necassary to sign off when finshing the shift and i can head straight home after my round.

[TrueBlueTerrier]

from what ive been told/shown.

i can hand in the confirmation card the next working day.
if i have any undelivered mail then i can hand this in at the PO.

Thats the way we do it as well.

[DGP1]

from what ive been told/shown.

i can hand in the confirmation card the next working day.
if i have any undelivered mail then i can hand this in at the PO or post them back in the system unless its recorded/signed.
what is meant by hand in keys?
plus i have been told that its not necassary to sign off when finshing the shift and i can head straight home after my round.

Different offices, different rules I thought that you had a blue pouch to put everything in that you can't get delivered and that it dropped into a specified PO, and the keys are the keys you need to open your pouch boxes along your route (and sometimes to open the main doors in blocks of flats).

[morleyposty]

from what ive been told/shown.

Different offices, different rules I thought that you had a blue pouch to put everything in that you can't get delivered and that it dropped into a specified PO, and the keys are the keys you need to open your pouch boxes along your route (and sometimes to open the main doors in blocks of flats).

the training has been poor to say the least, taking in information the first few days is mind blowing.
questions need to be asked but there should be a postperson guide on what a postie needs to carry apart from mail and what to do in certain situation.

i was only shown the blue pouch once during my 1st day i shadowed an experience postie who filled it with undelivered mail and handed into the PO.
Keys have never been mentioned. i did enquire once about the flats but was told that i need to ring bell to gain access into.

so in other word it's neccasary to take a blue pouch everyday when i'm on my rounds?

[DGP1]

from what ive been told/shown.

Different offices, different rules I thought that you had a blue pouch to put everything in that you can't get delivered and that it dropped into a specified PO, and the keys are the keys you need to open your pouch boxes along your route (and sometimes to open the main doors in blocks of flats).

the training has been poor to say the least, taking in information the first few days is mind blowing.
questions need to be asked but there should be a postperson guide on what a postie needs to carry apart from mail and what to do in certain situation.

i was only shown the blue pouch once during my 1st day i shadowed an experience postie who filled it with undelivered mail and handed into the PO.
Keys have never been mentioned. i did enquire once about the flats but was told that i need to ring bell to gain access into.

so in other word it's neccasary to take a blue pouch everyday when i'm on my rounds?

How do you replenish you bag on delivery? In my DO we have pouch boxes which get filled with your extra bags and for that you need keys, you shouldn't be using unsafe pouch drops.

But, my office seems to use different rules than others so I suppose it'll be down to local agreements which makes it difficult to advise people how to do their jobs according to the rules.

[morleyposty]

How do you replenish you bag on delivery? In my DO we have pouch boxes which get filled with your extra bags and for that you need keys, you shouldn't be using unsafe pouch drops.

But, my office seems to use different rules than others so I suppose it'll be down to local agreements which makes it difficult to advise people how to do their jobs according to the rules.

as being on P/T contract, my main job is delivery, bags are usually filled by the sorter/postperson when i start.

[DGP1]

How do you replenish you bag on delivery? In my DO we have pouch boxes which get filled with your extra bags and for that you need keys, you shouldn't be using unsafe pouch drops.

But, my office seems to use different rules than others so I suppose it'll be down to local agreements which makes it difficult to advise people how to do their jobs according to the rules.

as being on P/T contract, my main job is delivery, bags are usually filled by the sorter/postperson when i start.

Where do you pick up your extra bags along your duty?

[Pmn]

different places different rule again.

I still have my card from Wednesday as we are told to hand it in the next day and not pouch it off as they go missing. Mind you we cover a huge area from our DO and we don't have to go back to sign off.

We only have to go back/get someone to collect our card if we've had a special, as its status has to be confirmed by 3pm or something like that. Otherwise it can be brought back next day.

Meanwhile, I have no idea what this pouching off stuff is all about and at Post Offices? Blue bags? So yeah, different everywhere it seems.

[morleyposty]

.

Where do you pick up your extra bags along your duty?

i travel with a fellow worker. as he being new too we share the rounds 1/2.

[lekker]

You need to see your CWU rep asap. You should have a proper coach in your office and there is an agreed laid-down procedure for teaching new recruits. You should not just be sent out with someone and hope for the best. You need to have proper training in the job and there should be someone in your office getting paid £30 a week every week to make sure you do. If you haven't done so already- join the union as soon as. glad you got yourself out of the s**t but be careful in future. These bastards are not nice people

[fothsn]

the situation was bothering me so i decided to drive up to the address and see if the guy was there and explained what has happened and luckely enough he was more than happy to sign the form.

im glad thats sorted.
lesson learned

Why do you still have your card It should be back in the DO (along with any undeliverable mail/packets and your keys), can you explain what procedure you're using and maybe we can tell you the procedures you should be using.

What do you mean? Most if not all in ours apart from drivers take our keys and signiture cards home? If its our day off the next day or a week off etc then we pouch them off, but you dont have to take them back after your duty.

[DGP1]

the situation was bothering me so i decided to drive up to the address and see if the guy was there and explained what has happened and luckely enough he was more than happy to sign the form.

im glad thats sorted.
lesson learned

Why do you still have your card It should be back in the DO (along with any undeliverable mail/packets and your keys), can you explain what procedure you're using and maybe we can tell you the procedures you should be using.

What do you mean? Most if not all in ours apart from drivers take our keys and signiture cards home? If its our day off the next day or a week off etc then we pouch them off, but you dont have to take them back after your duty.

The best way is to take everything back to the office, you're leaving yourself open to whatever charges RM want to think up if you take things home. It also means that you can finish at whatever time you want, time out to your first DP and time back from your last DP and everything is brought back, if you all start getting the HCTs then you'll have no other choice but to return to office everyday.

[NewPostieUK]

as being on P/T contract, my main job is delivery, bags are usually filled by the sorter/postperson when i start.

I just don't get this. I'm a 25 hr part timer, and do all my own prepping, bagging, weighing, re-directions etc. In last months Courier, there was an article about a Rushden postman who, even though he is part time... preps 'up to 16kg a day'. Erm...thats just the first bag! OK I thought, maybe his hours are less than mine, but no...he works 30 hrs a week! I prep all my bags, up to a dozen although it's often 5 or 6. That's 71kg.

Also, mosaddler, my pouch (for pouching off) is yellow, although on some walks I cover there is no provision made, and I have to go back to the office.

I agree training is rubbish. One days induction, a couple of days with a postman which is mainly memorising the route, then on your own. Learn by trial and error.

[morleyposty]

as being on P/T contract, my main job is delivery, bags are usually filled by the sorter/postperson when i start.

I just don't get this. I'm a 25 hr part timer, and do all my own prepping, bagging, weighing, re-directions etc. In last months Courier, there was an article about a Rushden postman who, even though he is part time... preps 'up to 16kg a day'. Erm...thats just the first bag! OK I thought, maybe his hours are less than mine, but no...he works 30 hrs a week! I prep all my bags, up to a dozen although it's often 5 or 6. That's 71kg.

Also, mosaddler, my pouch (for pouching off) is yellow, although on some walks I cover there is no provision made, and I have to go back to the office.

I agree training is rubbish. One days induction, a couple of days with a postman which is mainly memorising the route, then on your own. Learn by trial and error.

my contracted p/t hours are from 9-2 (4 day week)

when i walk into the DO the round is given to me by the manager. the slots are usually filled but there are some mail that need sorting...i have ago and then i also help filling the pouches and im usually out by around 10am

[Caticus]

What you are all saying about different procedures in different offices is refreshing to hear, I say that because after working for Royal Mail for over a year I am still in shock at how badly the place is run. It's nice to know that the rest of Royal Mail isn't in such a shambles!!

I'm aware of the 'proper' procedure for recorded, special deliveries & packets, although not because of training, this was just picked up along the way as it was mentioned by some of the decent posties, who do give a damn about what's right & wrong, but I'm also aware that there's a large percentage of posties, both new & long timers, who don't give a ***** about the job at all. They leave packets/recorded deliveries all over the place, in full view & get away with it day after day! Signing for & putting recorded letters through the door is not unheard of at my office. I think it's an absolute disgrace that rules & procedures are not enforced, meaning that the few loyal customers RM have left are not getting the service they are paying for!

Training at my office is almost non-existant after the one day induction, with new starters just being shoved infront of a fitting & told to prep it in & take it out, no information about the route, how to tie it up, or where to go, if your really lucky you might just get a photocopy of a map of the walk, but without pouch boxes marked, that usually doesn't matter though, because it's very rare that there's any keys available as they are usually at home with the regular postie on his day off! That's fine for the posties who 'choose' to use their cars but when you don't drive it's a complete nightmare to ensure that you're not going to be carrying overweight bags, or dead walking all over the place to get to & from the nearest postoffice! On top of that you're expected to complete the delivery, but the managers are always careful to avoid informing new starters about claiming overtime! One Christmas temp I was talking to today was owed over 70 hours in unpaid overtime - it's just a joke!

It would be nice to think that it's not this bad everywhere else, it gives me some hope that Royal Mail is actually worth caring about - or do I just care too much?