Sign before picture

[Chelseablue]

When u scan the pkt , take pic. Pop it in , as u walk away , deliver to neighbour result has came up grrr.

[kazardaimenu]

Just photograph the door. We haven’t got time to frame perfect portraits of each item.

Then you get conduct for failing delivery duh.

Well just make sure you leave a foot in the door so you can get the perfect picture before they close it.

[TooManyLoops]

Scan > enter name > knock > 6 minutes later door opens > hand PDA over for them to sign while you put the packet on the floor > they hand PDA back > take picture while they are going to pick it up

[postmanplod2025]

why oh why do we need not only a picture but a signature talk about constantly mucking up the job for us posties, should be one or the other, a photo should do

[SkiSunday]

Just photograph the door. We haven’t got time to frame perfect portraits of each item.

Then you get conduct for failing delivery duh.

Well just make sure you leave a foot in the door so you can get the perfect picture before they close it.

I forgot TV licensing was the next string attached to our new T&C's.

[TopperGas]

What I don't understand is retail customers have apparently complained about none compliance but RM have been encouraging that by effectively by only giving you each day if you clear every Tracked including signed forms, you really couldn't make it up.

Although I've no idea how our retail customers know if something unreadable has been done by the customer or not, unless they think every customer gives a perfect signature??

[LouBarlow]

It's the way it should always have been, stops you taking a photo and accidentally posting it.

Doesn't stop the recipient accidentally slamming the door in your face though does it?

You don't hand the item over until they've signed.

Not rocket science this job is it.

Some people like to think it is akin to brain surgery or something

As mentioned. Just don’t hand it over until you get the photo. It isn’t difficult, but like any change in this job, posties will moan and whinge.

[Hitcher]

or even take photo as they sign.

[Hitcher]

What I don't understand is retail customers have apparently complained about none compliance but RM have been encouraging that by effectively by only giving you each day if you clear every Tracked including signed forms, you really couldn't make it up.

Who cares about getting 100%? I certainly don't.

[Mr Rush]

WTF is this cr*p. Only found out today when scannned a parcel , signiture required customer signs takes parcel and shuts the door , i push enter then the picture required comes up so i just take a picture of the door . Who comes up with this rubbish ??? Obviously someone who has never had to do a delivery

I read this thread last night and the change still bloody caught me out today. I spoke to colleagues back at the unit who said the same thing. Every day last week we had a 'huddle' in which we were told the same things over and over about dogs, about age verification, about hi-viz, etc etc etc but no mention of this operational change.

[kazardaimenu]

Just photograph the door. We haven’t got time to frame perfect portraits of each item.

Then you get conduct for failing delivery duh.

Well just make sure you leave a foot in the door so you can get the perfect picture before they close it.

I forgot TV licensing was the next string attached to our new T&C's.

Dave Ward’s latest scheme p

[qwerty2]

or even take photo as they sign.

There’s always one

[Mick100]

If you have a few items you put them on the floor they sign then start taking them in before you have time for a picture

[Shaugi]

The change makes sense but F*****G tell us it's happening don't hang us out to dry having to re knock on the door to now photo an opened parcel.

We were told over a week ago by our DOM.

Apparently it was due to the company listening to feedback from posties. which explains why everyone I've spoken to hates the change
Personally I preferrred the old photo then sign method but a lot of posties were handing over the parcels after the photo cos they didn't realise they needed the signature. If only there was a big black dot or something come up on the pda to warn them.....

[menditsa]

The change makes sense but F*****G tell us it's happening don't hang us out to dry having to re knock on the door to now photo an opened parcel.

We were told over a week ago by our DOM.

Apparently it was due to the company listening to feedback from posties. which explains why everyone I've spoken to hates the change
Personally I preferrred the old photo then sign method but a lot of posties were handing over the parcels after the photo cos they didn't realise they needed the signature. If only there was a big black dot or something come up on the pda to warn them.....

I was away on vacation, should have been on confirmations on the PDA.