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Offices 'officially' in trouble?

Postal workers discussion forum. Discuss the day to day life in a Blue Shirt.
LouBarlow
Posts: 4572
Joined: 15 Oct 2007, 18:56

Re: Offices 'officially' in trouble?

Post by LouBarlow »

Mr Rush wrote:
24 Feb 2026, 19:38
LouBarlow wrote:
24 Feb 2026, 17:05
ted_e_bear wrote:
24 Feb 2026, 15:58
LouBarlow wrote:
24 Feb 2026, 13:37
We have a good ten rounds a day only have the tracked go out and have never been on the list. How do you even make it on there?
So in theory if you've got 33 or less duties you should be on the list if the criteria is this -

Units that report three consecutive days of 30% of DPs failing USO gets you on the list and public RM service disruption website. Then you need three consecutive days below 30% to get off the list (well below and back to stable USO)
How did I miss that? That is why we aren’t. We have over 100.
No, it's Delivery Points not duties. At current callrates it's theoretically possible for nothing at all to leave the door and still limbo under the 30% rule.

For example: 50% of duties fully failing multiplied by a 25% callrate = 13% rounded up. Only 13% of addresses within an office had an item ready for delivery which then failed to be delivered on that same day. I don't know how multiple days of rollovers factor into that - officially, what didn't go out on Monday gets prioritised on Tuesday, etc.
I still don’t think we would qualify as rural and town rounds seem to be failing in equal numbers so that percentage still kind of works.
ted_e_bear
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Gender: Male

Re: Offices 'officially' in trouble?

Post by ted_e_bear »

LouBarlow wrote:
24 Feb 2026, 21:50
Mr Rush wrote:
24 Feb 2026, 19:38
LouBarlow wrote:
24 Feb 2026, 17:05
ted_e_bear wrote:
24 Feb 2026, 15:58
LouBarlow wrote:
24 Feb 2026, 13:37
We have a good ten rounds a day only have the tracked go out and have never been on the list. How do you even make it on there?
So in theory if you've got 33 or less duties you should be on the list if the criteria is this -

Units that report three consecutive days of 30% of DPs failing USO gets you on the list and public RM service disruption website. Then you need three consecutive days below 30% to get off the list (well below and back to stable USO)
How did I miss that? That is why we aren’t. We have over 100.
No, it's Delivery Points not duties. At current callrates it's theoretically possible for nothing at all to leave the door and still limbo under the 30% rule.

For example: 50% of duties fully failing multiplied by a 25% callrate = 13% rounded up. Only 13% of addresses within an office had an item ready for delivery which then failed to be delivered on that same day. I don't know how multiple days of rollovers factor into that - officially, what didn't go out on Monday gets prioritised on Tuesday, etc.
I still don’t think we would qualify as rural and town rounds seem to be failing in equal numbers so that percentage still kind of works.
Yeah I used the example of duties as a basic rough idea, iirc there was something I read on here a while ago that if a duty failed then say for example one row failed then the failure was 25% of the duty as opposed to only the 50 or whatever addresses that actually had items of mail.

So if this has changed or wasn't even the case anyway and they count the amount of addresses with items for delivery as a percentage of the total office addresses then yes that would take a lot longer to reach the 30% figure.
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POSTMAN
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Re: Offices 'officially' in trouble?

Post by POSTMAN »

We're sorry for any inconvenience and thank you for your understanding. We will regularly update customers on the offices most impacted here:

37


Ashington DO (NE22, NE62, NE63, NE64)
Banbridge DO (BT32)
Beverley DO (HU11, HU17, HU18)
Brechin DO (DD9)
Bridge Of Weir DO (PA11, PA13)
Carterton DO (OX18)
Daventry DO (NN11)
Egremont DO (CA21, CA22, CA23, CA24, CA25, CA27)
Kingswood DO (BS15, BS30)
Leicester East DO (LE2, LE5-LE7)
Lisburn DO (BT26-BT28)
Lochgelly DO (KY5)
Nantwich DO (CW5)
Pontefract DO (WF7, WF8, WF9, WF11)
Prenton DO (CH43)
Sleaford DO (NG34)
Sutton In Ashfield DO (NG17)

Units that report three consecutive days of 30% of DPs failing USO gets you on the list and public RM service disruption website. Then you need three consecutive days below 30% to get off the list (well below and back to stable USO)


Move 37, played by the AI program AlphaGo during the second game of the Google DeepMind Challenge Match against Lee Sedol in March 2016, is considered a landmark moment in the history of artificial intelligence.

USO Trial offices
Antrim, Arlington, Ayr, Ballymena, Blackwood, Brinklow, Bulwell, Cardiff, Carlton, Cheltenham, Clifton, Coventry North, Cumbernauld, Fleetwood, Girvan Hadleigh, Hexham, Hull Malmo Road, Louth, Lytham St Annes, Melton Mowbray, Mount Pleasant W, Newton Mearns, North Finchley, Nottingham North, Preston South, Romsey, Salisbury, Scunthorpe, Southend On Sea, Stockton On Tees, Stoke Newington, Tenterden, Tonbridge, Trowbridge, Usk, Winchester.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
scotchy1962
EX ROYAL MAIL
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Gender: Male

Re: Offices 'officially' in trouble?

Post by scotchy1962 »

Not sure if the ever shrinking list is true or a complete cover-up to try to get the public pressure away from the company, i am going for the second one.
Mr Rush
Posts: 2812
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Gender: Male

Re: Offices 'officially' in trouble?

Post by Mr Rush »

ted_e_bear wrote:
25 Feb 2026, 06:43
iirc there was something I read on here a while ago that if a duty failed then say for example one row failed then the failure was 25% of the duty as opposed to only the 50 or whatever addresses that actually had items of mail.

So if this has changed or wasn't even the case anyway and they count the amount of addresses with items for delivery as a percentage of the total office addresses then yes that would take a lot longer to reach the 30% figure.
Yes, I recall reading something along those lines. It may be that for reasons of practicality, management will look at a frame and categorise it approximately rather than counting every letter or DP (I know I would, allegedly :wave).

Still, I think callrates are factored in after that, though it's hard to explain how any office can appear on the list when letters are at current volumes. Maybe the calculation is cumulative for every day rolled over - Week 2 of December, for example: Day 1 45% > Day 2 66% > Day 3 84%... Day 14 100% wall of paper.

It's all a mystery and we can only infer so much because the company isn't going to divulge its methodology. If the union was conducting its own survey of units we could compare and contrast.
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Barnacle
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Gender: Female
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Re: Offices 'officially' in trouble?

Post by Barnacle »

Mr Rush wrote:
25 Feb 2026, 17:32
ted_e_bear wrote:
25 Feb 2026, 06:43
iirc there was something I read on here a while ago that if a duty failed then say for example one row failed then the failure was 25% of the duty as opposed to only the 50 or whatever addresses that actually had items of mail.

So if this has changed or wasn't even the case anyway and they count the amount of addresses with items for delivery as a percentage of the total office addresses then yes that would take a lot longer to reach the 30% figure.
Yes, I recall reading something along those lines. It may be that for reasons of practicality, management will look at a frame and categorise it approximately rather than counting every letter or DP (I know I would, allegedly :wave).

Still, I think callrates are factored in after that, though it's hard to explain how any office can appear on the list when letters are at current volumes. Maybe the calculation is cumulative for every day rolled over - Week 2 of December, for example: Day 1 45% > Day 2 66% > Day 3 84%... Day 14 100% wall of paper.

It's all a mystery and we can only infer so much because the company isn't going to divulge its methodology. If the union was conducting its own survey of units we could compare and contrast.
OFCOM should change the guidelines on counting failure. A walk that hasn’t gone out is a whole fail. 1. If an office has 10 walks then it is easy to visualise the impact of 1 fail. 1 can easily be broken down to a half or quarter of a walk.
Percentages of delivery points is a nonsense that doesn’t tell you how many walks are failing in an office.
’You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.’
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 11774
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Gender: Male

Re: Offices 'officially' in trouble?

Post by SpacePhoenix »

Barnacle wrote:
25 Feb 2026, 17:37
OFCOM should change the guidelines on counting failure. A walk that hasn’t gone out is a whole fail. 1. If an office has 10 walks then it is easy to visualise the impact of 1 fail. 1 can easily be broken down to a half or quarter of a walk.
Percentages of delivery points is a nonsense that doesn’t tell you how many walks are failing in an office.
In a MC any item can only fail once. Priority is given to the newer stuff, is it like that in DOs as well?
ted_e_bear
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Re: Offices 'officially' in trouble?

Post by ted_e_bear »

SpacePhoenix wrote:
25 Feb 2026, 19:44

In a MC any item can only fail once. Priority is given to the newer stuff, is it like that in DOs as well?
I'd say no to only failing once according to the criteria

Units that report three consecutive days of 30% of DPs failing USO gets you on the list and public RM service disruption website. Then you need three consecutive days below 30% to get off the list (well below and back to stable USO)
Last edited by ted_e_bear on 25 Feb 2026, 21:04, edited 1 time in total.
Rve83ndxd
Posts: 197
Joined: 09 Sep 2023, 10:56
Gender: Male

Re: Offices 'officially' in trouble?

Post by Rve83ndxd »

SpacePhoenix wrote:
25 Feb 2026, 19:44

In a MC any item can only fail once. Priority is given to the newer stuff, is it like that in DOs as well?
Absolutely. First day is missed, they are stacked up, until they can find some agency to deliver.
LouBarlow
Posts: 4572
Joined: 15 Oct 2007, 18:56

Re: Offices 'officially' in trouble?

Post by LouBarlow »

Barnacle wrote:
25 Feb 2026, 17:37
Mr Rush wrote:
25 Feb 2026, 17:32
ted_e_bear wrote:
25 Feb 2026, 06:43
iirc there was something I read on here a while ago that if a duty failed then say for example one row failed then the failure was 25% of the duty as opposed to only the 50 or whatever addresses that actually had items of mail.

So if this has changed or wasn't even the case anyway and they count the amount of addresses with items for delivery as a percentage of the total office addresses then yes that would take a lot longer to reach the 30% figure.
Yes, I recall reading something along those lines. It may be that for reasons of practicality, management will look at a frame and categorise it approximately rather than counting every letter or DP (I know I would, allegedly :wave).

Still, I think callrates are factored in after that, though it's hard to explain how any office can appear on the list when letters are at current volumes. Maybe the calculation is cumulative for every day rolled over - Week 2 of December, for example: Day 1 45% > Day 2 66% > Day 3 84%... Day 14 100% wall of paper.

It's all a mystery and we can only infer so much because the company isn't going to divulge its methodology. If the union was conducting its own survey of units we could compare and contrast.
OFCOM should change the guidelines on counting failure. A walk that hasn’t gone out is a whole fail. 1. If an office has 10 walks then it is easy to visualise the impact of 1 fail. 1 can easily be broken down to a half or quarter of a walk.
Percentages of delivery points is a nonsense that doesn’t tell you how many walks are failing in an office.
If any item of mail that has had someone pay to have it delivered not get there as sold then it should be a fail. I’ve seen people fired for bringing back letters yet here we are working out how many letters undelivered is ok.
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POSTMAN
SITE ADMINISTRATOR
Posts: 32547
Joined: 07 Aug 2006, 03:19
Gender: Male

Re: Offices 'officially' in trouble?

Post by POSTMAN »

We're sorry for any inconvenience and thank you for your understanding. We will regularly update customers on the offices most impacted here:

27


Ashington DO (NE22, NE62, NE63, NE64)
Banbridge DO (BT32)
Beverley DO (HU11, HU17, HU18)
Bridge Of Weir DO (PA11, PA13)
Carterton DO (OX18)
Daventry DO (NN11)
Eastwood DO (NG16)
Leicester East DO (LE2, LE5-LE7)
Lisburn DO (BT26-BT28)
Lochgelly DO (KY5)
Nantwich DO (CW5)
Pontefract DO (WF7, WF8, WF9, WF11)
Sleaford DO (NG34)

Units that report three consecutive days of 30% of DPs failing USO gets you on the list and public RM service disruption website. Then you need three consecutive days below 30% to get off the list (well below and back to stable USO)


The 27 Club is an informal list consisting mostly of popular musicians who died at age 27.

USO Trial offices
Antrim, Arlington, Ayr, Ballymena, Blackwood, Brinklow, Bulwell, Cardiff, Carlton, Cheltenham, Clifton, Coventry North, Cumbernauld, Fleetwood, Girvan Hadleigh, Hexham, Hull Malmo Road, Louth, Lytham St Annes, Melton Mowbray, Mount Pleasant W, Newton Mearns, North Finchley, Nottingham North, Preston South, Romsey, Salisbury, Scunthorpe, Southend On Sea, Stockton On Tees, Stoke Newington, Tenterden, Tonbridge, Trowbridge, Usk, Winchester.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
User avatar
POSTMAN
SITE ADMINISTRATOR
Posts: 32547
Joined: 07 Aug 2006, 03:19
Gender: Male

Re: Offices 'officially' in trouble?

Post by POSTMAN »

We're sorry for any inconvenience and thank you for your understanding. We will regularly update customers on the offices most impacted here:

20


Aldershot DO (GU11, GU12)
Ashington DO (NE22, NE62, NE63, NE64)
Beverley DO (HU11, HU17, HU18)
Bridge Of Weir DO (PA11, PA13)
Carterton DO (OX18)
Daventry DO (NN11)
Eastwood DO (NG16)
Nantwich DO (CW5)
Pontefract DO (WF7, WF8, WF9, WF11)
Sleaford DO (NG34)

Units that report three consecutive days of 30% of DPs failing USO gets you on the list and public RM service disruption website. Then you need three consecutive days below 30% to get off the list (well below and back to stable USO)


An icosagon is a polygon with 20 edges.

USO Trial offices
Antrim, Arlington, Ayr, Ballymena, Blackwood, Brinklow, Bulwell, Cardiff, Carlton, Cheltenham, Clifton, Coventry North, Cumbernauld, Fleetwood, Girvan Hadleigh, Hexham, Hull Malmo Road, Louth, Lytham St Annes, Melton Mowbray, Mount Pleasant W, Newton Mearns, North Finchley, Nottingham North, Preston South, Romsey, Salisbury, Scunthorpe, Southend On Sea, Stockton On Tees, Stoke Newington, Tenterden, Tonbridge, Trowbridge, Usk, Winchester.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
scotchy1962
EX ROYAL MAIL
Posts: 809
Joined: 25 Mar 2020, 16:55
Gender: Male

Re: Offices 'officially' in trouble?

Post by scotchy1962 »

It's a miracle, the ever shrinking offices of shame wall is pretty soon going to be clear, not sure how having talked to one of my former workmates and the s**t-show he described, but sure as long as everybody believes what they say and they can go to parliament and point to the numbers.
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POSTMAN
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Posts: 32547
Joined: 07 Aug 2006, 03:19
Gender: Male

Re: Offices 'officially' in trouble?

Post by POSTMAN »

We're sorry for any inconvenience and thank you for your understanding. We will regularly update customers on the offices most impacted here:

17


Aldershot DO (GU11, GU12)
Carterton DO (OX18)
Eastwood DO (NG16)
Glasgow G15 DO (G15)
Johnstone DO (PA5, PA6, PA9, PA10, PA12)
Pontefract DO (WF7, WF8, WF9, WF11)
Sutton DO (SM1, SM2, SM3)

Units that report three consecutive days of 30% of DPs failing USO gets you on the list and public RM service disruption website. Then you need three consecutive days below 30% to get off the list (well below and back to stable USO)


In Italy, 17 is often considered an unlucky number. This stems from the Roman numeral XVII, which can be rearranged to "VIXI" (Latin for "I have lived," implying "I am dead").

USO Trial offices
Antrim, Arlington, Ayr, Ballymena, Blackwood, Brinklow, Bulwell, Cardiff, Carlton, Cheltenham, Clifton, Coventry North, Cumbernauld, Fleetwood, Girvan Hadleigh, Hexham, Hull Malmo Road, Louth, Lytham St Annes, Melton Mowbray, Mount Pleasant W, Newton Mearns, North Finchley, Nottingham North, Preston South, Romsey, Salisbury, Scunthorpe, Southend On Sea, Stockton On Tees, Stoke Newington, Tenterden, Tonbridge, Trowbridge, Usk, Winchester.
I Wrote-During Covid-Which is still relevant now
It's good to get these types of threads, the ridiculous my manager said bollox, so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
ted_e_bear
Posts: 3778
Joined: 03 Sep 2012, 19:37
Gender: Male

Re: Offices 'officially' in trouble?

Post by ted_e_bear »

It's the incredible shrinking list, before long it'll be just that pesky Wakefield office :nervous