I was at RM for a lot of years and over the last few years I have (like everyone else) been given 2-3 lots of feedback a week on my PDA from customers.
Now that I'm a customer myself as I've recently quit I can't work out how I actually give feedback to my own postie on the odd times I order tracked items. For example I order contact lenses once a month but there doesn't seem to be ever any follow up email of the delivery experience.
Anyone know?
ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE
ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!
How do you leave feedback to the postie?
-
hewittinspain
- EX ROYAL MAIL
- Posts: 261
- Joined: 20 May 2013, 21:24
- Gender: Male
-
tansorboy
- Posts: 336
- Joined: 22 Jan 2012, 12:41
- Gender: Male
Re: How do you leave feedback to the postie?
Give them a tenner at Christmas?
-
taurus88
- Posts: 1245
- Joined: 14 Aug 2010, 17:53
- Gender: Male
Re: How do you leave feedback to the postie?
I presume it’s on the app.
-
ted_e_bear
- Posts: 3815
- Joined: 03 Sep 2012, 19:37
- Gender: Male
Re: How do you leave feedback to the postie?
Track your item on the app and I think you get the option to rate your delivery
-
tramssirhc
- Posts: 1473
- Joined: 04 Sep 2012, 20:19
- Gender: Male
Re: How do you leave feedback to the postie?
Check your emails. It depends on the item you are receiving. Some will ask for a review, some won't.hewittinspain wrote: ↑31 Mar 2026, 18:27I was at RM for a lot of years and over the last few years I have (like everyone else) been given 2-3 lots of feedback a week on my PDA from customers.
Now that I'm a customer myself as I've recently quit I can't work out how I actually give feedback to my own postie on the odd times I order tracked items. For example I order contact lenses once a month but there doesn't seem to be ever any follow up email of the delivery experience.
Anyone know?
"The leadership will sabotage the fight and only make the slightest move under fear of powerful working class action" - Des Warren
-
yellowbelly
- Posts: 3503
- Joined: 23 Jun 2015, 15:51
- Gender: Male
Re: How do you leave feedback to the postie?
https://www.royalmail.com/compliments-formhewittinspain wrote: ↑31 Mar 2026, 18:27I was at RM for a lot of years and over the last few years I have (like everyone else) been given 2-3 lots of feedback a week on my PDA from customers.
Now that I'm a customer myself as I've recently quit I can't work out how I actually give feedback to my own postie on the odd times I order tracked items. For example I order contact lenses once a month but there doesn't seem to be ever any follow up email of the delivery experience.
Anyone know?
-
ted_e_bear
- Posts: 3815
- Joined: 03 Sep 2012, 19:37
- Gender: Male
Re: How do you leave feedback to the postie?
Might test it leave feedback for myself and see if it filters backyellowbelly wrote: ↑01 Apr 2026, 23:30https://www.royalmail.com/compliments-formhewittinspain wrote: ↑31 Mar 2026, 18:27I was at RM for a lot of years and over the last few years I have (like everyone else) been given 2-3 lots of feedback a week on my PDA from customers.
Now that I'm a customer myself as I've recently quit I can't work out how I actually give feedback to my own postie on the odd times I order tracked items. For example I order contact lenses once a month but there doesn't seem to be ever any follow up email of the delivery experience.
Anyone know?
-
Hitcher
- Posts: 1411
- Joined: 20 Sep 2009, 09:59
- Gender: Male
Re: How do you leave feedback to the postie?
Use the app to track your items. Once delivered, you can leave feedback. It’s for general service quality, but there’s a comment section where you can mention your postie.