Parcel going missing from the same post office

drgeek · Post by **drgeek** » 14 Jan 2012, 08:45

I've been to the same post office between the 2 months period. I've posted 2 x parcel during that time.

Both are missing. (i.e. never arrived to the other side)

Both are Recorded Delivery. Royal Mail said they never arrived at their sorting area. Yet upon their investigation, they said the post office did send them out.

I don't think it's the people who work in the post office stealing them as they are old dear (3 x ladies) but I could be wrong.

So where did they go?

Post by **billyhayes** » 14 Jan 2012, 14:36

drgeek wrote:I've been to the same post office between the 2 months period. I've posted 2 x parcel during that time.

Both are missing. (i.e. never arrived to the other side)

Both are Recorded Delivery. Royal Mail said they never arrived at their sorting area. Yet upon their investigation, they said the post office did send them out.

I don't think it's the people who work in the post office stealing them as they are old dear (3 x ladies) but I could be wrong.

So where did they go?

"Old dears" don't steal?

Answers on a postcard...

Post by **newsubbie** » 14 Jan 2012, 21:02

How would Royal Mail know if they arrived at their sorting area? Only special delivery items are fully tracked. The first time recorded items would be scanned would be upon delivery...

drgeek · Post by **drgeek** » 14 Jan 2012, 21:11

newsubbie wrote:How would Royal Mail know if they arrived at their sorting area? Only special delivery items are fully tracked. The first time recorded items would be scanned would be upon delivery...

I don't know how it works. All they've said that it has left the post office but did not arrive at the sorting area?

When I entered the tracking number for the 1st parcel, it says "There is no data currently available for this tracking reference. Please try again later." and for the 2nd parcel - "Item xxxxxxxxxxx was posted at xx, xxxxxxxxxxx on 20/11/11 and is being progressed through our network for delivery."

Does seems odd...

drgeek · Post by **drgeek** » 18 Jan 2012, 22:56

I guess no one knows?

Should I report this to Post Office HQ? Or Royal Mail?

Post by **capitalbiker** » 18 Jan 2012, 23:02

Get hold of form P58 from the PO , complete and send to Royal Mail customer services, the adrress is on the form

Post by **TrueBlueTerrier** » 19 Jan 2012, 08:42

capitalbiker wrote:Get hold of form P58 from the PO , complete and send to Royal Mail customer services, the adrress is on the form

If you have a printer you can download and print a P58 from this RM Web Page http://www.royalmail.com/customer-servi ... ms-process" onclick="window.open(this.href);return false;

(its at the bottom of the page)

drgeek · Post by **drgeek** » 19 Jan 2012, 20:55

Thank you

Militantdave · Post by **Militantdave** » 03 Feb 2012, 21:04

Recorded delivery is one of the biggest cons going.All it proves (if you get a signature)is that somebody ,somewhere signed for it..

By far the biggest con would be saturday specials.EXTRA £3.80 over a normal special and they will both be delivered on saturday

ROYALMAILCHAT

Parcel going missing from the same post office

Parcel going missing from the same post office

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