The stupidity that is letting Royal Mail fail

[TrueBlueTerrier]

https://www.theguardian.com/business/20 ... -mail-fail

Readers respond to an article by a former Royal Mail employee about his disillusionment with the job

I fear that Gareth Roberts’ experiences are all too believable (Working for the Royal Mail sounded like an ideal job. But I discovered it’s falling apart, just like its vans, 8 April). Royal Mail delivery offices used to be havens of order, process and camaraderie where, before satnav, a delivery driver could call in to find out where Rose Cottage, Obscure Village, was – sometimes to be told that the owner was having an affair with the librarian so he should just leave the parcel there. Such value cannot be monetised, of course, so it can be dispensed with. Conservative policy is not so much evil as extraordinarily stupid.
Phil Green
Lewes, East Sussex

What a coincidence that Gareth Roberts’ article was published just as I had to redeliver four letters to a neighbour that were wrongly delivered to me, and a further one to another street. This was after a postal famine of several days. Another neighbour had no mail for 10 days, then 12 letters (all 1st class) all on the same day. We have all lived at these addresses for more than 40 years. Please don’t anyone say that privatisation has nothing to do with this.
Jane Ghosh
Bristol

I read with despair Gareth Roberts’ unflinching account of his work with Royal Mail. We are lucky to have a young man who delivers our mail in all weathers and gives me a smile and a wave through the kitchen window. He knows I’m deaf and I told him he was a star. These are the people who know our community and will be deeply missed if the “machine” is broken.
Jean Jackson
Seer Green, Buckinghamshire

[scotchy1962]

Unfortunately this is called progress. All of the above posties have probably already left or retired early to get away from what RM has become.
Nowadays knowledge isn't valued, unlike in days gone by when it would be nurtured, and as long as it's cheap they don't care. I know it's all about profit but with no customer confidence how do you expect to get any?

[CarryingMGMT]

Well said Scotchy, you seem to be one of the few left with a voice of reason on here. Couldn't agree more.

[George50]

I blame the old guard.easy rounds best of everything but now times there ara a changing

[scotchy1962]

I blame the old guard.easy rounds best of everything but now times there ara a changing

Ahhh George the blame the old guard rant. If only you knew, but then again it's a pointless argument. Some people just like to try to wind up/troll.
Anywho George i am sure you will be a asset to RM and i wish you well.

[Postmanham]

Dont know what you've got till its gone.
Never a truer word spoken.
In the next few years this is what people will be saying about a once great institution
And it will be gone because of bad management but mostly greed. Strip everything down to the bare bones so a few(very few) can benefit financially. And the many are left counting the cost!!!

[Mr Rush]

In the next few years this is what people will be saying about a once great institution

The future is patterned after the past, in this case a whole load of grumbling but no action which will guarantee it'll happen.