customers
A forum for our customers.
This is an open forum.
If you are looking for information on your mail or have a complaint or general query, we 1st suggest you contact Royal Mail, The Post Office or Parcelforce on Twitter, or our Customer Services, their links are at the end of this article.
Please do not use our contact form to contact us as you will only be redirected to this page!
RoyalMailChat is an unofficial forum which has no official or unofficial recognition or support from Royal Mail at all.
It was set up initially as a site where posties could exchange views and offer each other support.
We then added a customer forum because of the number of posts we were getting asking for advice.
If you still decide to register:
We can't answer any question in an official capacity, but we can offer advice, guidance, insights and at times using our local knowledge, we hope we can help in some small way.
We understand at times that things don't go to plan, and we will do our best 'in our leisure time' to help you as best we can with any problems you may have.
We get a lot of queries about HWDC Langley and we can not give you anymore tracking information than what you already have.
If there is a delay it may be that your item is stuck in customs which seems to be the norm,there could be a "CUSTOMS CHARGE" or there could be generally too much work for the system to cope with.
And please note, most international items do not get tracked anymore in our system after arriving at Langley until they are delivered.
The same for items going out of Langley.When an item leaves us we can't do anything as it's in another postal operators system.
Please try and contact the opposing postal operator through their website.
Please do not use the contact form to contact us as you will only be redirected to here.
Customer services
Royal Mail Post Office ® Parcelforce
Jobs within the Royal Mail Group
Royal Mail Post Office ® Parcelforce
Main links
www.royalmail.com www.postoffice.co.uk www.parcelforce.com
Twitter
Royal Mail Post Office ® Parcelforce
Greenford MC
Please do not use our contact form to contact us as you will only be redirected to this page!
RoyalMailChat is an unofficial forum which has no official or unofficial recognition or support from Royal Mail at all.
It was set up initially as a site where posties could exchange views and offer each other support.
We then added a customer forum because of the number of posts we were getting asking for advice.
If you still decide to register:
We can't answer any question in an official capacity, but we can offer advice, guidance, insights and at times using our local knowledge, we hope we can help in some small way.
We understand at times that things don't go to plan, and we will do our best 'in our leisure time' to help you as best we can with any problems you may have.
TRACKING
If you have a tracking number finishing with GB then try ***THIS LINK.*** (Track And Trace : Royal Mail)
If you have a tracking number from another country's postal operator then try ***THIS LINK.*** (Universal Parcel Tracking : Independent)
The second link above can look up some foreign tracked details, or you can go to the appropriate postal operators website.
HWDC LANGLEYIf you have a tracking number finishing with GB then try ***THIS LINK.*** (Track And Trace : Royal Mail)
If you have a tracking number from another country's postal operator then try ***THIS LINK.*** (Universal Parcel Tracking : Independent)
The second link above can look up some foreign tracked details, or you can go to the appropriate postal operators website.
We get a lot of queries about HWDC Langley and we can not give you anymore tracking information than what you already have.
If there is a delay it may be that your item is stuck in customs which seems to be the norm,there could be a "CUSTOMS CHARGE" or there could be generally too much work for the system to cope with.
And please note, most international items do not get tracked anymore in our system after arriving at Langley until they are delivered.
The same for items going out of Langley.When an item leaves us we can't do anything as it's in another postal operators system.
Please try and contact the opposing postal operator through their website.
Please do not use the contact form to contact us as you will only be redirected to here.
Customer services
Royal Mail Post Office ® Parcelforce
Jobs within the Royal Mail Group
Royal Mail Post Office ® Parcelforce
Main links
www.royalmail.com www.postoffice.co.uk www.parcelforce.com
Royal Mail Post Office ® Parcelforce
LATEST CUSTOMER TOPICS
Greenford MC
Forward a delivered T24 package to another (correct) address
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Postman entered home without consent
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House of Commons Library:Problems with parcel deliveries
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mail seemingly been returned to sender though address valid
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Postbox nearby is missing the service plate - who contact ?
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Should I have hope or admit defeat with a 'lost' parcel
Please help! 5 days to find my missing passport so I can attend my best friends wedding.
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RM TRACKED 48 STUCK IN BRISTOL MC - HELP!
RoyalMail Intl Tracked and Signed
- ROYAL MAIL | POST OFFICE | PARCELFORCE | MRM | CWU
For the Posties by the Posties with no recognition or support from Royal Mail or The CWU|May contain nuts
