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Royal Mail rebuffs claims of mass staff shortages at Bury St Edmunds delivery office

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Royal Mail rebuffs claims of mass staff shortages at Bury St Edmunds delivery office

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https://www.suffolknews.co.uk/bury-st-e ... e-9147389/

Royal Mail has said four members of staff at the Bury St Edmunds delivery office had tested positive for Covid and a number of others were self-isolating.

The delivery service spoke out after a Facebook post claimed items would be delayed in the area as around 70 post people out of around 130 were off work from the Skyliner Way site due to the pandemic.

A Royal Mail spokesperson said: "Royal Mail takes the health and safety of its colleagues, its customers and the local communities in which we operate very seriously.

"There is currently four colleagues that have tested positive for coronavirus at Bury St Edmunds delivery office. We wish them a speedy recovery. Some colleagues are also self-isolating.

"We have carried out an intensive clean of the site and have organised additional cleaning of key touch points and all communal areas. We are keeping the Communication Workers Union (CWU), Public Health England and colleagues updated.

"Throughout this crisis, every decision we make puts the health of our people and customers first. We have put in place a range of preventive measures to protect both our customers and our colleagues.

"We were the first UK company to put in place social-distancing measures in relation to parcel delivery. We pioneered contact-free delivery. We are temporarily not handing over our hand-held devices to customers to capture signatures. As well as encouraging good hand hygiene, standard ways of working have been revised to ensure that colleagues maintain appropriate social distancing at all times.

"All staff have been briefed about the social distancing measures jointly agreed by local management and the CWU. This has been supplemented with visible reminders such as posters and one-way floor markings."
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