17 Oct 2020, 11:24
“Royal Mail takes the health and safety of its colleagues, its customers and the local communities in which we operate very seriously. Eight people have recently tested positive for coronavirus at the Malvern Delivery Office.
"They are now recuperating at home and we wish them a speedy recovery. We have carried out an intensive clean of the site and have organised additional cleaning of key touch points and all communal areas."
Mail is still getting processed and no disruption is expected.
"We are currently processing mail as normal at our Malvern Delivery Office, and the office is open.
"Throughout this crisis, every decision we make puts the health of our people and customers first.
"We have put in place a range of preventive measures to protect both our customers and our colleagues. We were the first UK company to put in place social-distancing measures in relation to parcel delivery.
"We pioneered contact-free delivery. We are temporarily not handing over our hand-held devices to customers to capture signatures.
"As well as encouraging good hand hygiene, standard ways of working have been revised to ensure that colleagues maintain appropriate social distancing at all times. All staff have been briefed about the social distancing measures jointly agreed by local management and the CWU. This has been supplemented with visible reminders such as posters and one-way floor markings."