Drahcir wrote:hi, is there anyone from colchester or other towns that have this ongoing issue?
Its happening all over the UK for the same reasons COVID, sickness absence, social distancing in work, and to be honest exhaustion. Social distancing has meant for example no more having 2 posties delivering from a single van, this in itself has had a huge impact. Even the regulator has acknowledged this and has eased the Universal Service Obligation in part to allow Royal Mail to cope. Put simply there are not enough posties or resources to deliver what's coming through.
We've been doing our best for the last 6 months but with more parcels, less posties we aren't going to be perfect. We were seen as one of the Essential Jobs so most have been going at this since the start.
Sadly also at least 5, and probably more, posties have died since the pandemic started.
Check out the News section for stories from all over the country, its not an isolated problem.
Hopefully once the pandemic is over we will get back on track.