not on facebook
ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (UPDATED APR 2019)... HERE

ANNOUNCEMENT : NEW CORONAVIRUS FORUM... HERE




Is this a legit Royal Mail return label I can print and use?

23 Sep 2020, 21:25

Hello,

I was sent the wrong item from a seller on Amazon, requested a return and received a message saying:

"Attached is a free returns label, please return the product."

A file called RETURN ADDRESS.pdf was attached and looked exactly like below:

Image

My question: Is this a legit returns label?

Is this a legit Royal Mail return label I can print and use?

24 Sep 2020, 08:50

its got an HQ number and the font and layout look okay. SO whilst I can't say for certain it is, I think it is probably legit.

Is this a legit Royal Mail return label I can print and use?

14 Oct 2020, 00:12

It's a bit late now, but that's a Printed Postage Impression (PPI) label. It should only be used on outgoing mail (i.e. from seller to their customers) and the seller pays for it via a sales order on Royal Mail's Online Business Account system. If the seller is giving these out to people to use as return labels, then the items are not paid for and should be surcharged at the receiving Mail Centre so that the seller has to pay to get the items delivered

Is this a legit Royal Mail return label I can print and use?

14 Oct 2020, 10:39

Good information to know, my question is if the seller uses this labels as return ones, how do RM knows to charge the seller?

Previous page Next page


Page 1 of 1