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Parcel lost?

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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Conair
Posts: 14
Joined: 02 Sep 2020, 21:36
Gender: Male

Parcel lost?

Post by Conair »

Hi, just wondering if anybody could help me with info on my parcel it landed in the uk on August 21 on the tracking info on usps there hasn’t been any new tracking updates since then and it’s ni 2 of September I’m from Northern Ireland

Conair
Posts: 14
Joined: 02 Sep 2020, 21:36
Gender: Male

Parcel lost?

Post by Conair »

August 21, 2020, 7:29 am
Departed
LONDON, UNITED KINGDOM
Your item departed a transfer airport in HEATHROW, LONDON, UNITED KINGDOM on August 21, 2020 at 7:29 am. The item is currently in transit to the destination.
August 20, 2020, 7:25 pm
Departed
NEW YORK, UNITED STATES
August 19, 2020, 11:17 am
Departed
LOS ANGELES, UNITED STATES
August 18, 2020, 3:55 pm
Arrived
LOS ANGELES, UNITED STATES
August 17, 2020, 1:16 pm
Processed Through Regional Facility
LOS ANGELES CA INTERNATIONAL DISTRIBUTION CENTER
August 17, 2020, 12:53 pm
Arrived at USPS Regional Facility
LOS ANGELES CA INTERNATIONAL DISTRIBUTION CENTER
August 17, 2020, 12:53 pm
Arrived at Regional Facility
LOS ANGELES CA INTERNATIONAL DISTRIBUTION CENTER
August 17, 2020
In Transit to Next Facility
August 15, 2020, 10:14 pm
Departed USPS Regional Facility
LOS ANGELES CA DISTRIBUTION CENTER
August 15, 2020, 8:10 pm
Arrived at USPS Regional Facility
LOS ANGELES CA DISTRIBUTION CENTER
August 15, 2020, 6:55 pm
Accepted at USPS Origin Facility
LOS ANGELES, CA 90018
Snaggletooth
EX POST OFFICE
Posts: 2025
Joined: 13 Sep 2011, 20:17
Gender: Male

Parcel lost?

Post by Snaggletooth »

It appears to be in customs. There won’t be any more tracking until they hand it to Royal Mail.
Conair
Posts: 14
Joined: 02 Sep 2020, 21:36
Gender: Male

Parcel lost?

Post by Conair »

Ok thanks for the help
Conair
Posts: 14
Joined: 02 Sep 2020, 21:36
Gender: Male

Parcel lost?

Post by Conair »

Hopefully the tracking updates soon
Snaggletooth
EX POST OFFICE
Posts: 2025
Joined: 13 Sep 2011, 20:17
Gender: Male

Parcel lost?

Post by Snaggletooth »

Conair wrote:Hopefully the tracking updates soon
Yes, hopefully. But you should look around the site, there are plenty of stories like these: https://www.royalmailchat.co.uk/communi ... f7d63b70da" onclick="window.open(this.href);return false;
Conair
Posts: 14
Joined: 02 Sep 2020, 21:36
Gender: Male

Parcel lost?

Post by Conair »

Ok thanks
Conair
Posts: 14
Joined: 02 Sep 2020, 21:36
Gender: Male

Parcel lost?

Post by Conair »

Just spoke the somebody at customs they said that parcels go the Royal Mail first then customs so I don’t know e what’s happening here
Conair
Posts: 14
Joined: 02 Sep 2020, 21:36
Gender: Male

Parcel lost?

Post by Conair »

‭0844 335 1801‬
United Kingdom
SpacePhoenix
MAIL CENTRES/PROCESSING
Posts: 10213
Joined: 12 Nov 2008, 17:03
Gender: Male

Parcel lost?

Post by SpacePhoenix »

Conair wrote:Just spoke the somebody at customs they said that parcels go the Royal Mail first then customs so I don’t know e what’s happening here
???

Royal Mail don't have any item until it gets released to them by customs
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