06 Apr 2020, 14:41
06 Apr 2020, 15:39
mxfrd wrote:Hi all,
I sent a parcel to france, unfortunately it has not been delivered and sent back to my address in the UK.
I spotted today that it has been delivered to a PO BOX, but i don't have one.
I saw on that forum that i should have received a grey card which will have instructions on how you can pay, and claim the item, but i didn't.
How can i ask for that grey card to be sent again ? Is it available online ?
Thanks for your help
06 Apr 2020, 16:28
07 Apr 2020, 08:55